Ascott, Tangerang hotels

The hotel was very convenient and exceptionally clean. The front desk staff were friendly, helpful, and professional throughout my stay. Check-in was smooth, and the overall experience was comfortable and pleasant. I would definitely recommend this hotel and stay here again in the future.

Excellent second stay - truly great hotel.

Very impressed with he concierge service, as well as the room service. The staffs are all extremely friendly, the facilities are all very well kept, finally a global brand hotel with Netflix and YouTube! No more compulsory hotel channels to watch!

First time staying in Mandarin Oriental Jakarta and was truly amazed by the seamless guest service rendered by the beautiful team.

There was some cracks on the sink. Not an issue for us. Hotel was quite a distance from Domestic side of Soekarno airport. It is nearer to International side. I like this hotel. It was clean. Water from the shower goes hot and cold. Even after temperature was set as lukewarm, it still changes between hot and cold. Going to PIK from the hotel takes only 30 mins which is rare for Jkt.

Food is good, staff is friendly

Well equipped gym that is opened 24/7. Beautiful infinity pool overlooking the city. Comfortable rooms with renovated facilities like rain shower, bidet, standing lamp and fall into sleep beds and pillows, with very strong air con in the room. Breakfast is wonderful, with variations each day. Staff most welcoming and obliging. When I had an early morning, reception staff Jefry arrange for takeaway American breakfast ready at 5am. Will stay again if in Jakarta.

Not all staff were helpful in getting us a grab or GoCar and pushed Bluebird which does not offer fixed price and has a bad reputation. Why push it when we specifically ask for other rides. They need to listen to the guests.