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Rating 10 - Excellent. 41 out of 103 reviews" "
10 - Excellent
41
Rating 8 - Good. 42 out of 103 reviews" "
8 - Good
42
Rating 6 - Okay. 13 out of 103 reviews" "
6 - Okay
13
Rating 4 - Poor. 5 out of 103 reviews" "
4 - Poor
5
Rating 2 - Terrible. 2 out of 103 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Manuel
Travelled with partner, Travelled with group
10 Apr,2023
Outdated and terrible signing in the lounge area. acceptable rooms and breakfast
Manuel
Stayed 1 night in Apr 2023
Response from Ekanant on 11 Apr,2023
Dear Manuel,Thank you for your kind patronage our Rua Rasada Hotel, Trang. We taking with well noted for the signing in lounge area and apologies for the inconvenience caused.We hope to have a chance to welcome you back,Kind regards,
The hotel was amazing, live, excellent lounge music, live music in the restaurant...breakfast buffet was very nice. Staff very helpful.
Greg
Stayed 2 nights in Feb 2023
Response from Ekanant on 21 Feb,2023
Dear Greg,Such a great pleasure to have you with us at Rua Rasada Hotel, Trang. We delighted to learn that you had a wonderful time during your Trang trip.Your kind words had been shared and absolutely brightening our days.We look forward to welcome you back again soon,Rua Rasada regards,
Good maintenance of the property, friendly and great breakfast
Vee Koeng
Response from Ekanant on 30 Dec,2022
Dear Vee Koeng,Such a great honored to have you with us at Rua Rasada Hotel, Trang. Delighted to learn that you had a wonderful time and our team delivered you a friendly services.We look forward to welcome you back again soon,Rua Rasada regards,
Omg...the owner of the place ..he has poor english and he kicked as out !!!
Becouse we arrived at 8 pm ?!!!
The hotel almost like ghost house...no one is there beside...the owner was almost naked when we saw him
yaqoub
Stayed 2 nights in Aug 2019
4/10 Poor
Verified traveller
20 May,2019
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
almost all of the agents at the check counter don't speak english---bad time trying to communicate--one of the agent name-- MEY was bad and rude --- and no customer service training. I would not return to this hotel again.
Verified traveller
Stayed 1 night in May 2019
Response from Rua Rasada Hotel on 22 May,2019
Dear Sir,
Thank you for taking the time to offer your feedback following your recent stay at RuaRasada Hotel, Trang. We are sorry for the disappointment you encountered on this occasion, you did not enjoy your stay and we did not meet your expectations. We do hope we have the pleasure of welcoming you back to the hotel in the near future.
Dear Sir, Thank you for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future. Best Regards, Rua Rasada Hotel.
Dear Sir,
Thank you for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.
Best Regards,
Rua Rasada Hotel.
Very empty hotel. Breakfast was poor. Staff very pleasent. Pier Restaurant food very good.
Verified traveller
Stayed 2 nights in Jan 2019
Response from Rua Rasada on 6 Feb,2019
Dear Anonymous,
Greetings from Rua Rasada Hotel, Trang,
We are delighted to hear you had such an enjoyable stay and would like to thank you for taking the time to share your experience. We look forward to your next visit and welcoming you back.
8/10 Good
world traveler, LA
27 Apr,2018
Liked: Staff & service, room comfort
Nice hotel in trang
It was a decent place to stay for one night. It had a feel that it was originally a really nice hotel but its starting to show its age. The ceiling in the bathroom over the shower seemed like it was coming down a little bit but it worked for the night as we were passig through
world traveler
Stayed 1 night in Apr 2018
Response from Rua Rasada on 1 May,2018
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Room was very nice, and all staff were more than accommodating. Whenever you went to leave the hotel the door was always opened for you. The staff made all our transfers for us. Good breakfast. Prices are a bit higher for Thai standards. Beautiful pool with swim up bar. It looked like it is just about time to drain the pool, and give it a good cleaning. All in all a very pleasant stay.
Pedro
Stayed 2 nights in Apr 2018
Response from Rua Rasada on 24 Apr,2018
Dear Pedro, Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel. Hope to welcome you again in the near future. Management Team, Rua Rasada Hotel
Nice hotel with great service. In our room on 10th floor facing east we could very clearly hear the wind. Not many guests around.
Patrick
Stayed 1 night in Feb 2018
Response from Rua Rasada on 13 Feb,2018
Dear Patrick,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Luxurious hotel with excellent service at an equally excellent rack rate.
William Robin
Stayed 1 night in Jan 2018
Response from Rua Rasada on 13 Jan,2018
Dear Mr.William Robin,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel. Hope to welcome you again in the near future. Management Team, Rua Rasada Hotel
Staff members are very friendly and helpful.
I requested early check in and late check out , which was no problem.
L. Brunett
Lowell
Stayed 3 nights in Aug 2017
Response from Front Desk on 27 Aug,2017
Dear Mr.Lowell Brunett,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Pleasant stay. The staff extremely friendly and helpful. Good English speaking skills as well.
steve
Stayed 1 night in Jul 2017
Dear Mr.Steve,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
8/10 Good
Stephen
18 May,2017
Liked: Cleanliness, staff & service
Disliked: Room comfort
Adequate accommodation leaning towards nice
Beds are too hard. Tea & Coffee available in room but no milk. Asking for milk is hard if asking in English. A "Superior Room" is nice but still quite small for what the name implies. Staff were friendly and attentive but only know a very small amount of English
Stayed a week plus organized a wedding in 2days. Staff is excellent.
Verified traveller
Response from Sureerat on 30 Jan,2017
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
6/10 Okay
Verified traveller
5 Aug,2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
The only real option in the City of Trang
Hard beds, depressiv light in the lobby area, horrible pillows, otherwise an ok hotel. In lack of options it is my preferred hotel in Trang city.
Verified traveller
Response from General Manager on 8 Aug,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Write your comment.Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Upon arrival the hotel didn't have the room that we requested via telephone call direct to the hotel. The room that we should have received was already occupied for one day. After complaining the hotel offered to give us the originally requested room the next day. What was a bit disturbing was that the room they gave us upon check-in was smaller than the original room request. Other than that the swimming pool closed too early at 7:00 pm. The hotel management should consider closing the pool later than what they are now. The hotel is nice except for the two things already mentioned.
Verified traveller
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
it was a very nice hotel, the staff are great, the food at pier88 was awesome.
Stephen and Elle
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
fantastic over night with my family, would go back
Brian
Response from Sureerat on 11 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
4/10 Poor
Verified traveller
30 Jul,2015
Disliked: Room comfort
Internet connection from room is terrible...
I have to go trang every year and no many hotels in that city. The biggest issue is internet connection. Since 3 years, nothing improved.... Very disapointed.... Not sure i will come back next time.
Verified traveller
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Nice hotell who have it all. Close to down town and to Robinson shoppingmall.
Ok breakfast really only sadisfied with all.
Tomas
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
8/10 Good
TKL, Singapore
26 Mar,2015
Liked: Cleanliness, staff & service, room comfort
Quiet surroundings yet central
First visit and overnight in Trang. Driving and needed a convenient hotel with secure Carpark.
The reception was helpful and my reservation details and room were obtained without delay.
I requested help to find a restaurant for good local food and the reception as well as the lady singer performing at the lobby lounge helpfully suggested a good restaurant and menu as well as obtained a reliable Tuk tuk cab for me. Made my day pleasant after a long drive.
TKL
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
This is the second time that we stay at this hotel. Best hotel in Trang and value for money. Breakfast is good cause we like local thai food not international buffet.
LEE
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
6/10 Okay
Thaiger, Around the world
19 May,2014
Liked: Staff & service
For Trang, it's the best quality/price choice. The buffet breakfast had nothing and not so good, maybe because we were not many guest that week, but, the dinner (a la carte) was very good.
Thaiger
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
As Trang is not a popular tourist destination it is obvious that they are trying other alternatives to earn income. Unfortunately, our stay was over the weekend and the hotel bars and restaurants were full with locals and apart from their over the top behaviour these facilities were almost impossible to use. After paying full rates we arrived only to see local advertisements for discounts of 60%. The employees need to be trained at hotels in tourist destinations as they are reluctant to show friendliness and the level of service is very low.
Glenn
Response from Sureerat on 11 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Enjoyed everything from great staff.pool,restaurant and rooms.matrsses a little hard but not complaining.trang was our closest airport to trang islands and enjoyed our stay.
mark
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
6/10 Okay
Rujja, thailand
14 Sept,2013
Liked: Staff & service
Disliked: Room comfort
Big room , Good View
I like this hotel because not far from city , near Department store , big room and clean .
Rujja
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
6/10 Okay
Véronique, Granby, Qc
27 Dec,2012
Liked: Cleanliness, room comfort
Disliked: Staff & service
eRequired
Very Nice rooms.
The service was not to the level expected for an hotel this range, maybe because personal not fluent in english
Véronique
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
A lovely renovated hotel.Rooms were clean,staff were very helpful.We had dinner in the Restautant lovely restaurant meal at very reasonable prices.Overall a nice hotel
Robyn
Response from Sureerat on 8 Jul,2016
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay.
We hope to welcome you again in the near future.
Management Team,
Rua Rasada Hotel
8/10 Good
Zürcher
14 Jan,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das bett, sehr unbeckwem und
Sehr ungemütlich
Das hotel ist sehr alt.
Zürcher
Stayed 2 nights in Jan 2024
Response from Reservation on 24 Feb,2024
Dear Sir,Thank you for your kind patronage our Rua Rasada Hotel, Trang. We taking with well noted for the signing in lounge area and apologies for the inconvenience caused.We hope to have a chance to welcome you back,Kind regards,
6/10 Okay
Peter
13 Mar,2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Peter
Stayed 1 night in Mar 2023
Response from Ekanant on 17 Mar,2023
Dear Mr. Astrom,Thank you for your kind patronage our Rua Rasada Hotel, Trang. We noticed that this trip the scoring was only 6 from 10, if there is anything we could improve our services delivery that's would be highly appreciate.Rua Rasada regards,
8/10 Good
Michael
4 Mar,2023
Michael
Stayed 1 night in Mar 2023
Response from Ekanant on 6 Mar,2023
Dear Michael,Thank you for staying with us at Rua Rasada Hotel, Trang. Wish to welcome you back again soon,Kind regards
8/10 Good
Gunilla
11 Jan,2023
Gunilla
Stayed 1 night in Jan 2023
Response from Ekanant on 16 Jan,2023
Dear Mr. Andersson,Thank you for your kind staying with us at Rua Rasada Hotel, Trang.We look forward for a warm welcome back again soon,Kind regards,
Sehr gutes Hotel für diese Region. Das Frühstück ist eher kleiner ausgefallen. Keine Säfte und wenig Auswahl. Personal sehr freundlich. Zimmer top und sauber. Hatten einen Tag einen Fahrer an der Rezeption gebucht, zum Bahnhof Kantanc/Love Station und zu den Stränden. Wunderschön.
Sven
Stayed 2 nights in Dec 2022
Response from Reservation on 10 Dec,2022
Dear Sven, Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future. Best Regards, Rua Rasada Hotel.
Dear Khun Phimrat, Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future. Best Regards, Rua Rasada Hotel.
10/10 Excellent
Lars Erik
30 Aug,2022
Lars Erik
Stayed 1 night in Aug 2022
Response from Reservation on 15 Oct,2022
Dear Mr.Lars Erik,Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.Best Regards,Rua Rasada Hotel.
Dear Khun Soopakorn, Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future. Best Regards, Rua Rasada Hotel.
Dear Oliver,
Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.
Best Regards,
Rua Rasada Hotel.
Dear Roger,
Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.
Best Regards,
Rua Rasada Hotel.
Dear Khun Vetchayan,
Thank you very much for sharing your wonderful review following your recent stay at Rua Rasada Hotel, Trang Thailand. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.
Best Regards,
Rua Rasada Hotel.