Terrace/patio

Reviews of San Domenico Residence by Badia Nuova

1 out of 5
San Domenico Residence by Badia Nuova
Via Badia Grande, 9, 9, Trapani, Sicily

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 103 reviews" "
Rating 8 - Good. 45 out of 103 reviews" "
Rating 6 - Okay. 8 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
San Domenico is a lovely spot. The manager was wonderful. She helped us with everything from parking to various recommendations. I highly recommend this hotel.
Stayed 1 night in Oct 2019
Response from Ornella on 27 Oct,2019
Thanks for choosing us. You have been magnificent guests: people who know how to live appreciating the beautiful things that life gives daily. Thank you for your kind presence. Arrivederci!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from ornella on 17 Oct,2019
Thank you for choosing us and for taking the time to write this excelent review. It was a big pleasure for us to met you and your husband, amazing persons! For a your new holiday in Trapani, remember that this is your Home! Arrivederci!

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!
Excellent location, wonderful host and sparkling clean.
Stayed 2 nights in Oct 2019
Response from Ornella on 9 Oct,2019
Thank you for choosing us and for taking the time to write this concise and magnificent review. We are waiting for a your new holiday in Trapani. Arrivederci!

10/10 Excellent

janet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ornella on 19 Sept,2019
Many thanks, Janet, for your excellent review and more thanks for your for your nice presence at the residence. It cheered us up. We hope to see you early. Your company and our conversations are very pleasant. We are waiting for you. Arrivederci!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ornella on 31 Jul,2019
Thanks to have choosen us. We are sorry if it was not of maximum satisfaction. Having known your needs during your stay, we certainly could have done our best to offer you what you would have liked. We are here to make our guests' stay relaxing, comfortable and fun. Come back to test us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable, clean. Very friendly helpful staff.
Stayed 4 nights in Jul 2019
Response from Ornella on 14 Jul,2019
Thank you for your favorable review. We are happy that the Residence San Domenico has found everything you were looking for. Come back whenever you want, we'll wait for you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very comfortable and very beautiful. Is a little hard to find but great once you get there. Staff very helpful and friendly.
Stayed 1 night in Jul 2019
Response from Ornella on 6 Jul,2019
Thanks a lot to have choosen Al Residence San Domenico. For people who books trought a travel agency, is better to leave his own email address: in this way we can send him all information of the residence, including the best way to arrive soon. We hope to see you again, this is your home in Trapani!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in a perfect Sicilian town
This was a lifetime memory my wife and I will never forget. First we got hopelessly lost *somewhere near* the place so we called and unbelievably, Ornella, the owner, walked to us, helped us get legally parked then walked to the beautiful hotel. We grew to love Ornella and Giovanna and hated to say/hug our goodbyes. Although there is no breakfast served, there is a bar which serves great food/coffee within 1 minute easy stroll. Comfortable, quiet and very clean. Highly recommend!
Stayed 2 nights in May 2019
Response from Ornella on 26 Jun,2019
Oh... what a wonderful review! WWe are very happy that you found here Al Residence San Domenico an oasis of tranquillity and that your expectations in terms of cleanliness, location, staff, services, comfort have been met. If you want to come back, we will be waiting for you with joy: this is your Home in Trapani!

10/10 Excellent

Julia, San Jose CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Helped us with dinner reservations and getting to Erice and planning our stay. Wonderful Sicilian hospitality
Stayed 2 nights in Apr 2019
Response from Ornella on 27 May,2019
Thank you for the nice memory you left us. It's very nice to meet interesting and nice people like you, help us make our work fun. Come back and see us: this is your home in Trapani!

10/10 Excellent

Pual, Canada

Liked: Cleanliness, staff & service, room comfort
Great unit with a very friendly welcome, very close to the town and great location, very recommended.
Stayed 3 nights in Sep 2018
Response from Ornella on 3 Oct,2018
Thanks for your excelent review! We are happy that all our guests leave the residence bringing with them a good memory of the stay in this residence, and the pleasant holiday spent in our beautiful town of Trapani. We hope to meet you for your new stay here at the residence and we hope, finally, to recognize you!

10/10 Excellent

Michael, Poquoson, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at Al San Domenico
Ornelle and Giovanna greeted us as family, very welcoming, friendly and always with a smile. Directions provided to the hotel were good, small and narrow roads for Americans, but after driving it once a piece of cake. Checking in was easy, and Ornelle gave wife and I a nice cup of espresso coffee - freshly made while we checked in. Our room was on the first floor, up one flight of stairs. Great location, excellent and clean room, nice big bed as well. Doors and shutters open to a small balcony overlooking the street/small square and the pastry across the street. Definitely a place to eat at the pastry shop. The baker was very welcoming, spoke English, and a master with his pastries! Parking is a short 5 minute walk, and is free. Best to walk through the park, very nice and relaxing to the car park. Ornelle and Giovanna had recommendations for dinner, and made reservations for us each evening. Dinner is not served until after 8PM at retaurants in Sicily/Italy. Checkout easy too. We drove rental car back over to load the car before leaving, and buying some more cannoli and other sweets from bakery. I give my highest recommendation to Ornelle and Giovanna!!
Stayed 2 nights in Apr 2018
Response from Ornella e Giovanna on 20 Apr,2018
Dear Michael, thanks a lot for choosing us. It was a big pleasure to met you and your amazing wife! We are really happy to know that here, at the Residence San Domenico, you felt good and enjoyed the coszy atmosphere. We hope to meet you and your wife again for a next relaxing holiday! Arrivederci!!!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canada
I have never stayed in a friendlier place First class in every category Spacious and clean and great location
Response from General Manager on 21 Nov,2016
Thanks a lot. Your comfort and happy stay is our first interest. Arrivederci!

10/10 Excellent

Matt Holland, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place and lovely people
it's perfect location and the ladies who run reception are very charming and helpful. I'll be recommending to everyone I know who want to stay in Trapani.

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 2 nights; overall very satisfied with the apartment.

8/10 Good

Italy lover , l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and excellent friendly staff
Location is excellent staff were extremely helpful

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very pleasant little hotel in a great location.

10/10 Excellent

Warren, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all must see sights
The hotel allowed us to leave our luggage for three days while we went to Malta.when we returned we were on a tight schedule to catch a bus to Palermo. One of the staff met us at the hotel at 8:00 am to pick up our luggage and we were able catch our bus to Palermo on time. We were very appreciative of their help

10/10 Excellent

Joan Curtis, USA

Liked: Cleanliness, room comfort
In the Center of Trapani
This hotel was very hard to find by car. Then once we got there, we had lots of trouble parking. The staff helped us, but it was quite difficult. My recommendation would be not to have a car in this location. The location is in easy walking distance from the center of town and all the attractions including the many delightful restaurants. Because I found some black mold in the shower, I rated the cleanliness of the hotel lower.

8/10 Good

cosmodoc, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
The location was very centrally located which is mainly a positive thing, though obviously slightly noisier. The Hotel staff were great and very helpful with finding parking for our car and tips about what to do in Trapani, which is a very nice town.

8/10 Good

JT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once found, very comfortable
The street address was hard to find and then a note on the locked door said go to their other place, Alie Due Residence. I was offered a upgrade to stay there and the room was very good, right in the interesting historical /shopping zone.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
In posizione ottimale.. ci hanno accolto con molta disponibilità e serietà
Stayed 1 night in Jul 2021

8/10 Good

GABRIELE

Liked: Cleanliness, room comfort
mpf
Mitten im Zentrum, trotzdem sehr ruhig. Sehr herzlicher Empfang. Empfehlenswert
Stayed 1 night in Sep 2020

8/10 Good

Roger

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, room comfort
Al centro di Trapani
Ottima accoglienza da parte della ragazza della reception, appartamento pulito e confortevole, pulizie quotidiane.
Stayed 4 nights in Jul 2020
Response from Alessia on 17 Jul,2020
Gentilissima Erika, infinite grazie per il suo feedback. E' Stato un immenso piacere avervi al San Domenico Residence. Speriamo di potervi accogliere nuovamente. Saluti

6/10 Okay

Antonin

Liked: Cleanliness
Could be awesome
San Domenico Residence could be a gem in Trapani. Unfortunately, our bed was not comfortable at all (maybe too old), and the residence was a bit noisy. The person at the reception is extremely nice though. Our bedroom was big. Location is perfect. I’d recommend to change beds (at least ours) for something more comfortable, as it is bending in the middle.
Stayed 2 nights in Jul 2020
Response from Alessia on 17 Jul,2020
Dear Antonin, thank for taking the time for your feedback. It is very important as allow us to improve. We are happy that you felt welcome. We hope to welcoming you again and perhaps to get a 10 next time. KInd Regards

8/10 Good

LAON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일요일의 겨울 에리체는 열려있는 가게가 거의 없어서 식사하기 어렵습니다. 마리아 빵집도 닫고 폐허같은 곳에서 하루 지내니 아름다운 풍경과 어둡고 무서웠던 동네의 기억만 남네요. 겨울에, 특히 주말에는 에리체 여행을 추천하지 않습니다.
Stayed 1 night in Jan 2020

10/10 Excellent

donato

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Residence a Trapani
Con una coppia di amici abbiamo prenotato 2 monolocali. Entrambi gli appartamenti erano ampi, ben arredati e puliti. La posizione del residence è centrale e non serve l’auto per muoversi. Per la colazione si possono comprare i dolci (squisiti) nel laboratorio di pasticceria davanti al residence.
Stayed 2 nights in Sep 2019
Response from Ornella on 14 Oct,2019
Grazie per averci scelto. Siamo contente che abbiate trascorso qui da noi un soggiorno rilassante ed in linea con le vostre aspettative. Il laboratorio di pasticceria (il più antico di Trapani) che abbiamo di fronte, è una vera chicca, specie mentre preparano le bucce dei cannoli, o gli sfingioni, o le graffe.... si sente un profumino da far venire l'acquolina in bocca! Speriamo di rivedervi con tante piacevoli novità.

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement bien situé. Proche du centre historique et des restaurants. Pas de parking propre mais possibilité de se garer sur un parking public proche et peu couteux. L'accueil y est adorable. Seul bemol notre logement en rez de chaussée etait sombre et sans vue puisque ouvrant sur une cour. Comme le logement dispose d'une kitchenette, l'établissement ne propose pas de petit déjeuner mais a un accord avec un bar sur une placette a 100m et pour 5€ par personne on peut donc dejeuner sans problème
Stayed 4 nights in Sep 2019
Response from Ornella on 2 Oct,2019
Merci, Madame Brigitte, de nous avoir ravis de votre présence. Enchanté de l'avoir connue. Nous sommes heureux que vous ayez apprécié ce séjour. Nous espérons vous revoir pour des vacances à Trapani.

8/10 Good

marco

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Ornella on 8 Sept,2019
Grazie per aver scelto questa struttura. Ci fa piacere apprendere la sua soddisfazione. Ci auguriamo di poterla nuovamente ospitare per un prossimo soggiorno.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile e professionale. Struttura in centro comoda per tutti i servizi.
Stayed 14 nights in Aug 2019
Response from Ornella on 8 Sept,2019
Grazie per aver scelto questa struttura ed essere stato nostro Ospite. Ci fa piacere sapere che si sia trovato bene e che ne abbia apprezzato la centralità e la comodità dei servizi. Ci auguriamo di poterla nuovamente ospitare per un prossimo soggiorno.

10/10 Excellent

marco

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from ornella on 6 Sept,2019
Grazie, Marco, per averci scelto. Siamo contente che le vostre aspettative siano state soddisfatte e che abbiate trascorso una lieta vacanza qui a Trapani. Vi aspettiamo per una nuova entusiasmante avventura con tante sorprese.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaisant
Stayed 1 night in Aug 2019
Response from ornella on 29 Aug,2019
Merci de nous choisir, juste pour passer une nuit. Il aurait pu essayer et apprécier davantage nos services s'il restait plus longtemps. Nous espérons vous revoir pour de futures vacances

8/10 Good

Federica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ornella on 25 Aug,2019
Grazie per averci scelto. Ci auguriamo di rivederla facendole provare, per le sue future vacanze, le nuove ed entusiasmanti sorprese dei servizi aggiuntivi di cui, nel suo brevissimo soggiorno, non ha potuto usufruire. Arrivederci!

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio vivamente.
Accoglienza splendida. La signora Ornella e il suo staff alla reception è di grande disponibilità. Ci ha dato una serie di consigli e abbiamo usufruito grazie a lei di un pass per le funivie di erice che ci ha fatto sorpassare la grande fila della settimana prima di Ferragosto. La posizione del residence è centralissima e puoi parcheggiare la macchina in piazza vittorio emanuele a 10 cent l’ora e andare a piedi per tutta trapani. Lo consiglio vivamente.
Stayed 3 nights in Aug 2019
Response from Ornella on 14 Aug,2019
La ringraziamo per le sue belle parole. Siamo contente che qui sia stato bene e che, oltre ad essersi goduto le ferie di Ferragosto, abbia bene impiegato tutti i suggerimenti e le proposte interessanti che ai nostri Ospiti consigliamo. La aspettiamo con piacere, se desidererà tornare.

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Très bon accueil avec un petit apéritif local, renseignements sur excursions avec tarif réduits. Grand studio avec cuisine. Au calme, dans le vieux centre de Trapani. Restaurants, mer et commerces à proximité. Stations bus et bateau à 5 min.
Stayed 3 nights in Jul 2019
Response from Ornella on 3 Aug,2019
Ce fut un plaisir de vous rencontrer et de vous accueillir. Nous sommes heureux que vous ayez trouvé ce que vous vouliez pour des vacances reposantes et agréables. Au revoir!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non e stato di mio gradimento tutto,scomodo, pulizia zero,informazioni su dove andare a mangiare? un disastro, personale ipocrito,posto orrendo con strade di periferia piccole e sporchi, colazione fuori Hotel da poveracci.
Stayed 6 nights in Apr 2019
Response from Ornella on 8 Jul,2019
Ciascuno ha la sua personale opinione e l'educazione ricevuta in famiglia. Dal canto nostro, non riteniamo idonea la replica alle provocazioni. Una recensione pessima, nell'ambito di tante altre favorevoli, rende evidente lo stato d'animo di chi l'ha scritta e ne dimostra il grado di oggettiva veridicità. Non ci resta che augurarle buone e rilassanti vacanze!!!!

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait au San Domenico.
Tout a été parfait, la directrice et le personnel très disponibles, de bon conseil pour les promenades, les restaurants, etc ...., confort et propreté garantis, calme, environs charmants. Le séjour a été un délice. À recommander absolument .
Stayed 3 nights in Apr 2019
Response from Ornella on 27 May,2019
Merci de nous choisir! C'est un réel plaisir de savoir que nos clients rentrent chez eux, satisfaits de leur séjour à Trapani. Revenez, vous trouverez de nouvelles surprises passionnantes.

6/10 Okay

SEWON

Liked: Staff & service, room comfort
중심가의 편리함
전반적으로 콘도같은 아파트 숙소이고 체크인할때 친절하게 맛집이며 명소를 잘 설명해줍니다. 리셉션에 무료 커피도 마실만 합니다 모퉁이만 돌면 커피샵 등 다양하게 있어 아침식사 등 먹는데 무리없습니다. 시설이 약간 노후되어 있고 화장실 비데 등의 위치로 살짝 불편합니다. 숙소까지 차를 가지고 가는 경우 좁은 골목에 주의가 필요합니다. 셀프 세탁시설이 있다하여 선택했는데 시설은 없습니다.
Stayed 1 night in Sep 2018
Response from Ornella on 3 Oct,2018
우리를 선택해 주셔서 감사합니다! 특히 그것이 다른 문화에서 왔을 때 손님을 돌봐주는 것이 우리에게 즐거움입니다. 환대와 좋은 커피는 우리 전통의 필수 요소입니다. 물론 욕실은 이탈리아 위생 규정의 요구 사항에 따라 만들어지며 싱크대, 비데, 샤워기가 있습니다. 당신의 전통에 따르면 그는 월풀 욕조를 선호했을 것입니다. 우리는 시칠리아 - 아프리카 지중해 연안의 모든 역사적인 중심지와 마찬가지로 역사적인 중심부에 위치하고 있으며 사하라 사막에서 불고있는 시로코의 무더위를 피하면서 바람이 순환 할 수 있도록 도로가 좁습니다.주택 과열. 세탁 서비스는 구조로 "유료로"제공되지만 토지에 3 개의 자동 세탁 장치가 있습니다. 불행하게도 한국인은 말할 것도 없기 때문에 이해하기가 어려울 것입니다. 그러나 우리는 곧 이것도 배울 것입니다!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Great location, comfortable room, very nice and friendly staff.
Stayed 1 night in Sep 2018
Response from Ornella on 5 Oct,2018
We are happy that the organization of the excursions we have proposed exceeded your expectations. It is not just the stay you buy by booking Al Residence San Domenico, but the organization of a whole spectacular holiday in Western Sicily. A warm embrace by all the Staff!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションは悪いがお洒落なホテル
ロケーションが悪いので、レンタカーの方にお勧めです。施設自体は新しくスタイリッシュでお勧めです。

8/10 Good

Elisabeth, Bozen

Liked: Cleanliness, staff & service
Gute Lage für Stadtbesichtigung,Verkehrsverbindung
Optimale Lage in der Altstadt.Zug sowie Busbahnhof in wenigen Minuten erreichbar.Auch die Fähren sind nah.Die Leute sehr gastfreundlich und Essen schmeckt super!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trapani ne manque pas de sel
difficile de s'y retrouver dans le dédale des petites rues, de garer la voiture à proximité sans parcmètre (même le dimanche !), de porter ses (lourds) bagages par les rues très étroites et au 2ème étage sans ascenseur. Mais situation idéale pour parcourir les rues de Trapani,le soir pour le dîner, la nuit pour l'animation,le matin pour trouver un petit déjeuner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Volvería
Costó un poco encontrar el edificio, pues está en una zona de calles pequeñas,sin embargo está muy céntrico, ideal para ir a cualquier lado del casco antiguo de Trápani. Las recepcionistas muy atentas y amables, ayudan bastante a orientar al cliente y nos atendieron estupendamente. El apartamento era amplio, límpio y con los utensilios necesarios para cocinar. Tenía un balcón que daba a la calle, una calle tranquila salvo algunas mañanas que se escuchaba la subida de la persiana de algún local vecino. La cama era grande y cómoda. Cerca hay un plaza que, por las tardes/noches puede parecer insegura por la presencia de algunos jóvenes del barrio con mala presencia, aunque, en siete días, tampoco tuvimos problema alguno.

10/10 Excellent

Filippo, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN ANGOLO DI SERENITA'.
Erano previste 2 notti nel residence, ci siamo rimasti 5 notti. Posizione bellissima, nel centro centro della città, in zona pedonale. Camera ampia e confortevole, con angolo cucina. Spaziosa, silenziosa, pulita. Eccezionale la gentilezza e la cortesia delle impiegate. Ci ritornerò di sicuro.

8/10 Good

André, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant, situé au cœur de la vieille vil
Hôtel à proximité des curiosités à voir. Tout peut se faire à pied. Aucun service de restauration n'est assuré dans l'hôtel. Les pauses restauration sont donc à prévoir, le quartier offre une diversité intéressante. Seul bémol, la nuit est bruyante, des autochtones vivent la nuit...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel situato nel centro storico di Catania
Rapporto qualità prezzo eccellente, comodo al maggiori siti storici e culturali, comodo da raggiungere. Colazione e diponibilità del personale addetto al servizio di prima colazione eccellente. Unica pecca il pagamento di un parcheggio, da prenotare prima dell'arrivo, un po esoso (15 euro al giorno).