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"Very good service"

"Great front desk staff. Very helpful."

"Rooms were clean, rates were great, historic elements of the hotel have been preserved while still adding some modern elements to rooms"

"Great staff"

"Power was out during one night"

"Yes"

"The staff were very helpful and friendly. The room was clean. The location was close enough to the Alcatraz ferry that you could walk it in 10 minutes. It was also about a 10 minute walk to Fisherman’s Wharf. It’s the perfect family vacation spot. "

"Friendly staff. I also arrived much earlier than check in time. They were able to get me right into a room. "

"Nice clean hotel.. will return next time in the bay"