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Reviews of Tulamben Wreck Divers

3 out of 5
Tulamben Wreck Divers
Jl. Raya Singaraja, Tulamben, Tulamben, Bali

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 74 reviews" "
Rating 8 - Good. 34 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Claytor

Disliked: Property conditions & facilities
No front desk. Penthouse room fixtures not well maintained. Bidet was missing. Sink faucet leaked. No hot water on sink faucet. No drain plug on sink. Shower had low flow, visibly clogged shower head, and wide temperature fluctuation. No shampoo or body wash in shower. Room and balcony doors didn't open & shut properly. Room safe contained dead & corroding batteries; required use of emergency key. Room entry via physical key (no key card or RFID tag). Room entry door not solid (glass pane could be easily broken for intrusion). Housekeeping staff rarely left balcony door locked in the same way it was left (bolted at top & bottom). No phone in room to contact management or staff. On site cafe closed earlier than posted hours. Cafe regularly was out of many menu items. Management/staff hid or otherwise did not disclose cost of some charges associated with scuba activities until after the charges were already incurred. Property uses handwritten records for tracking guest expenses and discloses contents of these records only upon request or at check-out. (No copy of records provided to guest until check-out, though guest may photograph the records upon request.) Many services offered by property are available at lower cost, higher quality, or both within a few hundred meters; it pays to shop around if you don't mind the walk! Housekeeping honored each of my requests to skip room cleaning. Cafe staff honored many additional small requests. Wayan G was an amazing scuba guide!
Stayed 10 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trawangan Wreck Divers is a great facility - good access to great sites, great dive guides, great facilities. This was my first trip back post Covid - was too long between trips!
Stayed 4 nights in Dec 2023

8/10 Good

Franck

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from SueC on 13 Aug,2023
Thank you Franck

2/10 Terrible

Corrinne, Fort Lauderdale

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Be careful with Owner intimidating you to buy OVERPRICED TOURS, if you don't buy it he starts abusing his authority and make you feel uncomfortable
Stayed 7 nights in Jul 2023
Response from TWD Customer Service on 1 Aug,2023
We are very sorry to hear you felt this way Corrinne. The intention was definitely not to intimidate.We have taken a note of your feedback and will act accordingly. Many thanks

6/10 Okay

AL

Travelled with group
Liked: Cleanliness, staff & service
The bedroom was clean and spacious but the toilet fixtures were poorly maintained. Faucets and wash basin was leaking. The staff were friendly and helpful. The location of the resort is quite secluded and a couple of hundred meters away from the main road through narrow unlit path. For pedestrians, that meant walking in pitch darkness. Torch or handphone light will be needed. Once on the main road, it's about another km to the shops and restaurants.
Stayed 4 nights in May 2019
Response from Sybille on 28 May,2019
thank you very much for your feedback. Please let me know which villa # you stayed in, so I can get the bathroom issue looked at. Guests who stay in our villas have access to free shuttle service to avoid walking into Tulamben village at night.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Sybille - Reservations on 1 May,2019
thank you Daniel - much appreciated

2/10 Terrible

Danielle

False advertisement
We were very unhappy with our stay and actually left the hotel 4 days early. The resort advertises it is beach front with 6 pools and 2 restaurants. When in fact, the resort is actually split in two. One part is beach front and the other is a 20 minute walk away, far from the beach. We stayed in the part that was not beach front and only had 2 pools and a restaurant. Definitely not what we thought we were going to get. There is no reception, so none to complain to. The room we had was okay, but the sink blocked, as there's no reception, we had to tell the restaurant staff. Nothing was done to fix this. The restaurant staff were rude and we felt as though we were a burden to them. They would not even greet us when we sat at the table, only came and put the menu down and walked off. Once we had finished any food, we would have to get up and ask them for the bill everytime. - very bad service. Overall, we would not recommend, nor go back and feel like the resort should advise people that it is split in 2.
Stayed 6 nights in Mar 2019
Response from Sybille on 27 Mar,2019
Hi Danielle - I am very sorry that you did not enjoy your stay with us. I'll let our IT person know about possibly changing the description on the Expedia / hotels.com website - thank you for your feed-back about the restaurant staff, I'll pass your comments on to our Balinese manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not a diver however, good hiking. BBQ fish readily available. My bathroom had an offensive Oder but, all else was fine
Stayed 5 nights in Feb 2019
Response from Sybille on 6 Mar,2019
thank you for your comments. I hope you reported the odor in the bathroom to our dive centre staff.

10/10 Excellent

Biz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices for Diving. Ship Wreck a short walk across the Street. good breakfast
Stayed 2 nights in Jan 2019
Response from Sybille on 6 Feb,2019
thank you for your feed-back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time at Tulamben Wreck divers. A bit too much persistent with the diving stuff (I get it, is what I meant to be doing there). Nevertheless lovely staff, great facilities. Highly recommended
Stayed 5 nights in Jan 2019
Response from Sybille on 9 Jan,2019
thank you for your positive feedback - yes, I understand, the staff can be a little enthusiastic about diving :-))

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Tina, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a villa overlooking the sea. The vila was spacious and clean. The villas are seperate from the hotel so my husband was given the use of a motorbike to get from the villa site to the dive shop. He had a great experience diving with Jack. Breakfast is included, we would have loved an Indonesian option. The fresh juice we discovered has sugar and condensed milk added which I found disappointing and unnecessary. Once we found out we ordered our juices without either. For those allergic to dairy you wouldn’t think you would need to be vigilant over a fresh fruit juice. We had the place to ourselves for most of our four day stay so it was very peaceful.
Stayed 4 nights in Aug 2018
Response from Sybille on 26 Sept,2018
thank you Tina - yes, adding sugar and/or condensed milk to fruit juice is unfortunately standard practice in SE Asia. I am glad to hear that otherwise you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay to see the Liberty shipwreck
Great breakfast, clean room with nice hot shower. Very friendly staff and good quality diving with excellent Divemaster. I chose to dive last minute ans they were very accommodating in getting set up for a dawn dive on the wreck. The food was very yummy and we had a nice big room with free water too. We also enjoyed snorkelling the wreck as the car visibilty was great!
Stayed 1 night in Jul 2018
Response from Sybille on 26 Sept,2018
thank you - maybe we see you again one day

10/10 Excellent

Keat Swan

Liked: Cleanliness, staff & service, room comfort
Good breakfast and restaurant. Amazing sceneries, friendly and helpful staff.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, good stay
It was a good stay overall, especially considering the price. I would recommend it for short stays for those planning on only sleeping in the room as the room is quite dark/dimly lit, even with all the lights on.
Stayed 2 nights in Jul 2018

8/10 Good

Gerry, Cooee Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and diving.
Big clean room with balcony for $23 Aus a night. Two pools. Nice grounds great staff and restaurant and great dive staff.
Stayed 6 nights in Jun 2018

8/10 Good

François

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and excellent value for money
We ended up extending our stay 2 times at this hotel for a total of 8 nights, that should say it all. We were upgraded upon arrival into a deluxe room. The room was in good condition. They offered a good American breakfast and it's well located in Tulamben. We were really satisfied with the general value for money this hotel gaves us.
Stayed 2 nights in Jun 2018

8/10 Good

Milo2, Brno, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for divers and their families
Plus: Deluxe room have everything you need. AC, fridge, locker and even TV and DVD player. Good beds and very nice brochure with lots of useful information. Two swimming pools were really appreciated by family. Good food is available in buffet. Minus: Level of the English - don't expect you will chat. I could not get answer to air temperature, however level is enough to have safe dive. But it could be caused by my accent as not native speaker. PS: If you want to snorkeling take boots or ask for rent. Stones on the beach are sharp. Overall very good accommodation for given price.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Better hotels near by
You get what you pay for. A/C in first room didn't work. Second you was ok but they all are dated. Massage by poolside was ok but would prefer inside.
Stayed 1 night in Apr 2018

10/10 Excellent

Adrian, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
For the price we paid, we were very happy! Not only did our room have 2 beds, but also a TV with DVD and videos to watch when it rained. It was convenient to walk a few steps to the dive shop, gear up, and cross the street to the wreck. The two pools were gorgeous - one I had to myself all 3 days! The breakfast was among the best we had in all of Bali & Lombok: very plentiful! Great job, Tulamben Wreck divers!
Stayed 2 nights in Feb 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulamben Wreck Divers
Awesome place, fantastic staff, great wreck diving, beautiful weather, lovely food.
Stayed 4 nights in Sep 2017

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST VALUE IN TULAMBEN
I stayed at a number of places in Tulamben and this hotel is by far the best value, make sure you book the Superior room as they are large and have partial sea views and even the volcano from the bathroom, good 3m deep pool and easy walk to all the best dive or snorkel spots. On-site cafe and restaurant good food and good price, only downside is the breakfast menu is limited. Good dive rates can be negotiated (and includes a dive guide, great for solo travellers like me) and they can do airport pick-up and drop-off
Stayed 7 nights in Aug 2017
Response from Sybille on 9 Sept,2017
thank you Stephen - our staff tries hard to make our guests happy! Hope to see you again one day Tony Medcraft

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms and nice grounds
Response from Sybille on 22 Jul,2017
thanks William I am glad you enjoyed your stay with us regards Tony

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly nice
There are many dive resorts in the Tulamben area. The wreck divers was the best value, so I figured that I could put up with anything lacking. Nothing was lacking. From the main road, the resort face was the dive shop, so you questioned the living space. You walk past the dive shop and come across a beautifully landscaped area with two lovely pools, an open eating area, and an open area where you can hang, relax, or get an inexpensive massage. My room was not luxurious, impressive at first, but ended up being very comfortable. High ceilings and a very comfortable bed, and a good sized room. There was a stocked refrigerator, a safe, Wi-Fi, AC, and a very nice table and chairs just outside the door. The room was a bit dark, so go outside already. The staff was terrific, from the dive masters, to the restaurant staff, to the guys taking care of the grounds. The Liberty dive was right across the street, and the other dives were easily accessed. The owner really went overboard to help me out in a pinch, when the local BRI Bank ATM screwed my, refused my transaction, gave me NO money, then charged my credit card anyway. Stay away from BRI banks. Really a nice stay.

8/10 Good

andy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, very nice people
It was in the low season my best condition. Own Pool not so full and nice conditions

10/10 Excellent

Svetlana, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, spacious cleen room, perfect location
Very good personnel, nice, comfortable diving, fresh breakfast, clean and beautiful swimming pools

8/10 Good

T, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checks all the boxes
Dive buddy and I were looking for an inexpensive place to do early morning dives at the USAT Liberty. The resort had two nice pools, decent breakfast, a fully equipped dive shop on site, masseuses, and puts you within walking distance of the shore. Plenty of restaurant options are just a quick walk next door. The two-bed room was very basic and looked a bit more backpacker style than modern resort but it was fine for the price in low season. The staff were accommodating and we had no problems during our brief two night stay.

8/10 Good

Claudine and Ja, FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super !
2 beds in our room, sheets clean, fridg in the room, 2 swimming pools next the bedroom, and good breakfast, next to boat liberty , beach ! And hot shower and clean , SO GOOD FOR US WE ARE HAPPY .

10/10 Excellent

FABIENNE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good spot in Tulamben
A very nice hotel with two pools, services, nice rooms and healthy breakfast. Just in front of the wreck and near several dining options. Recommended.

8/10 Good

zijie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali home
Staff were awesome,like homestay

10/10 Excellent

Mada, Montreal, QC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and beautiful scuba diving hotel by the sea!
My wife and I stayed at the Tulamben Wreck Divers Resort for two nights while on our honeymoon. The check in experience was not very positive, as we were given a room at first that was not the beachfront villa we had booked. Thankfully, after a few phone calls, we were given the villa we had paid for, and were amazed at how beautiful it was. There is a small private pool, and tonnes of space to sit outside in the villa, including a nice patio by the sea. We loved watching the sun rise and set while we were there, and there is little we would criticize about the place. The hotel reception is far from the villa and not within a walking distance, but we had people pick us up on scooters when we went diving (highly recommend the ship wreck and drop off dives in the area) and whenever we needed anything. Otherwise, the staff would come to our villa to take our lunch and dinner orders and delivered the tasty and affordable food in a timely manner. Overall, we loved the hotel, even though the area was quite empty apart from the diving. It is quiet and serene and we highly recommend it!

10/10 Excellent

Kostya, Mountain View, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Stayed 2 nights, it was late arrival but despite closed counter, was promptly greeted by security and helped with luggage to the room. The suite was spotless and the bathroom had hot water. 1 free bottle of water (1 litter), free tea and instant coffee. Adequate breakfast, pretty typical size and selection for Bali hotels. There were some minor issues with English abilities of the restaurant staff but eventually turned out okay. I'd recommend their restaurant for lunch/dinner as well-- tasty meals twice the size you get in a warung cross the street at a comparable price (quoted in USD but paid in IDR). Location is perfect-- on the main road with steps to the USS Liberty wreck dive entrance beach (10 min walk), an ATM and diveshops. No comment on the dive shop on site since I dove with another one. Overall, an amazing value.

10/10 Excellent

Jacques, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great diving and a friendly hotel
We were simply enchanted by the beauty of the site and the friendly service from the staff. The Diving Center is very well organized and provides PADI formations from beginner to experienced divers. A 15 minute walk from Lipah Bay, a lovely sand beach with fabulous corals in shallow waters, perfect for snorkelling.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Basic facilities but great spot
Reception a bit unorganised and not coordinated well with staff in the villa. Great spot for beginner diver...

10/10 Excellent

Debbie, Brisbane. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, right on the beach
The villas are right on the beach. The hotel,is about 2 km further down the road. The villas serve breakfast but you need to be shuttled to the restaurant. Peaceful, relaxing, quiet and beautiful view from the pool area. Lovely tables right on the beach edge. Black stone beach not sand, but still beautiful.

8/10 Good

robert, adelaide

Liked: Cleanliness, staff & service, room comfort
Close to the beach and liberty ship wreck Pools were nice Good breakfast

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pada diving resort of choice for Tulabem
The staff was excellent. Food was also excellent and reasonably priced. Dives guide, Puto was outstanding. The diving is good, especially the USS Liberty wreck. The dive shop offers Nitrox and equipment. You may be able to dive more cheaply, but the convenience was well worth it for us. Rooms had AC and were big. You are not staying at the Hilton, but it was very comfortable. One cannot beat the price.

10/10 Excellent

Geoff, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect dive resort in Tulamben.
Great place to stay in Tulamben if you are here to dive the Liberty wreck. Main shop is literally across the road from the beach access, and porters took care of moving all the great. Villas are down the road a few minutes so need a scooter or other transport, but they are also in a very nice, quiet spot on the ocean with a small private infinity pool. Resort is a bit bare bones but it's also in a remote town, amenities were more than ample for the time there.

10/10 Excellent

Tertius, Durban South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulamben wreck divers villas Tulamben Bali-awesome
we had a fantastic stay here. The villa overlooking the sea was amazing. the resort was quiet, which we enjoyed. Aircon worked well. A short drive to Tulamben wreck dive resort and collect the cylinders and dive the walk in wreck and wall and coral reef. What a pleasure. Diving made easy. Thank you all

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Perfect for scuba
Not much to do in Tulamben but it is scuba diving paradise... Hotel was simple but was all that was needed. Service was great.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
First of all the picture shown is different to the property. The picture is the Villa while property offer is the resort... misleading. The room no.2, where I stayed is without shower door and the light bulb is unbelievely dim. We asked to change the bulb and the answer given,, to just turn on the bed side lamp to obtain sufficieng light in the room, fuiiihhh what a smart solution. I have stayed many times in the past and it is obvous that the quality has degraded... probably that is one of the reason that the resort has run out its past glamour. Hope they realize it and fix it.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour !
L'hôtel est très bien situé à quelques mètres de la plage et de l'épave de l'USS liberty! L'environnement est très agréable avec deux piscines, le petit déjeuner est très bon. La chambre est propre et équipée d'un réfrigérateur ce qui est très pratique. Par contre, l'éclairage y est insuffisant, la chambre est très sombre.
Stayed 4 nights in Oct 2018
Response from Sybille on 11 Jan,2019
merci

8/10 Good

Puk

Liked: Property conditions & facilities, room comfort
Idyllisk dykkerhotel
Et perfekt hotel til at koble af fra øens meget hektiske liv og larm. Hotellet arrangerer dykkerture, hvilket var en kæmpe oplevelse som bare skal prøves, når man er i Tulamben. Et rigtig godt råd vil være at leje en scooter, for at se noget mere af området. Vi boede i en af hotellets "villaer" som var et meget idyllisk område, dog lidt væk fra "receptionen" som lå i forbindelse med dykkerskolen inde i Tulamben. Kan klart anbefale hotellet til andre, hvis man trænger til at komme væk og koble af.
Stayed 3 nights in Sep 2018
Response from Sybille on 26 Sept,2018
thank you - maybe we see you again

4/10 Poor

Benoit

Liked: Property conditions & facilities
Disliked: Staff & service
Accueil très désagréable
Séjour dans une des villas au bord de mer , le cadre est magnifique !!! Dommage que l’accueil soit aussi mauvais ! Il gâche le séjour ! Il n’y a même pas d´acceuil physique , il faut se rendre au club de plongée . La personne qui vous reçoit n’a qu’un mot à la bouche : payer ! Grosse anrnarque sur les tarifs proposés pour les activités. Bien dommage car le cadre pour les villas est top !
Stayed 1 night in Jul 2018

4/10 Poor

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi endte med at flytte dagen efter istedet for at være der 3 dage, da værelset var enormt dårligt, personalet ikke til meget hjælp og hygiejnen var dårlig.
Stayed 3 nights in Jul 2018

2/10 Terrible

vero, Nancy -France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à fuir!
Chambre sale, sanitaires horribles,WC non nettoyés Piscine sympa Restaurant sans plus, à éviter
Stayed 1 night in Jul 2018

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precis intill Liberty Wreck
Perfekt läge i Tulamben 5 minuters promenad från stranden där Liberty wreck ligger. Stora rum, rent på området, fräscha pooler. Vår AC fungerade inte- då blev vi direkt uppgraderade till 2 rums lägenhet med stor balkong mot poolen. Perfekt för några dyk!
Stayed 2 nights in Jun 2018

8/10 Good

Juhani

Liked: Cleanliness, property conditions & facilities, room comfort
Sukeltajan ja snorklaajan unelmapaikka
Hyvin varustettu ja edullinen hotelli. Kaksi uima-allasta ja hyvä aamiainen. Hotellin vastaanotossa työskentelevä mies ei ollut tehtäviensä tasalla. Sijainti vilkkaan tien kupeessa ja lähellä sotalaivan hylkyä.
Stayed 2 nights in May 2018

6/10 Okay

o², Paris

Liked: Cleanliness, staff & service
bon hôtel pour des plongeurs
Idéal pour des plongeurs qui misent sur le proximité des sites et la qualité du matériel loué. 2 piscines dans l'hôtel. On voit le Mont Agung (distant de 12 km), c'est un beau paysage.
Stayed 3 nights in Feb 2018