4/10 Poor
kory
Travelled with partner
16 Jun,2024
Disliked: Staff & service, property conditions & facilities
Arrived at 4:20pm and room wasn’t ready for a 3pm check in. No checkin desk so had to wait as I carried 100lbs of luggage up the stairs and wasnt willing to do it twice. 1/2 hr later we get in the room.
Paying almost $400 cdn and with the early checkout of 10am I expect my room to be ready for 3pm. Property refused any sort of compensation for this. Expedia gave me a $50 credit which is better than nothing. Price paid is solely for the view. Bed is hard, decor is very dated, pillows are not good. I couldn’t sit in the toilet properly because my legs are too long. Anyone over 6”4 will have to sit sideways which is not ideal. There is a safe in the room but it is not attached to anything and someone could put it under their arm and simply walk out. Having a can of raid in the linen closet is odd. 5 min walk from train station
kory
Stayed 1 night in Jun 2024