Check availability

Reviews of Royal Living Apartments

3.5 out of 5
Royal Living Apartments
Knöllgasse 30, Vienna, Vienna

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 101 reviews" "
Rating 8 - Good. 45 out of 101 reviews" "
Rating 6 - Okay. 20 out of 101 reviews" "
Rating 4 - Poor. 8 out of 101 reviews" "
Rating 2 - Terrible. 8 out of 101 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not reliable accomodation
Our booking was cancelled Hotel unfriendly
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean it was ,I hated that they collect 35 euros from everyone regardless of the length of stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There's no slippers in the room. The air condition wasn't work properly. Apart from that everything is perfect. And I am pleased to have this apartment for my short visit in Vienna.
Stayed 1 night in May 2019

4/10 Poor

Jason James

Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be returning!!
The apartment is very tired and rundown. The bed was not comfortable and the linen did not feel clean. There was a smell in the bathroom from the shower drain and the the kitchen counters and walls were very grubby. This apartment needs a complete overhaul.
Stayed 2 nights in Apr 2019

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice flat, clean, bright, comfortable beds, nice kitchen, we had all we needed A tram stop is couple mins away, 12 mins to the city centre We enjoyed our stay
Stayed 1 night in May 2019

8/10 Good

kullaphun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

moran

We enjoyed our stay
The apartment was clean and pleasant, very close to train station
Stayed 6 nights in Aug 2018

6/10 Okay

Farzad

Stayed 2 nights in Jun 2018

10/10 Excellent

STeve, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not perfectly cleaned, but quick and easy check in, and nice staffs
Stayed 3 nights in May 2018

2/10 Terrible

Najimaddin

Liked: Property conditions & facilities, room comfort
Miss leading your customers
You didn't tell me that the hotel will charge me more for cleaning which it should av been included. It is too much money to pay 36 Euro for one night cleaning. Am not happy about that and would like you to refund me that money. If not I'll make sure that neither me or my family will use this site to book.

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place to stay. Supermarket super close, also close to tram station. Even though there was no reception, Petra was very quick and easy to contact via email and always repsonded very fast.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

alex, senegal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a Hotel, it is a Private Apartment
The Apartment is a little far for those who don't like walking,but if you know the public transportation system it is great. It was worth the money, and gave us plenty of room to have our own space if needed. It was very clean and comfortable. It is not a Hotel, it is an efficiency apartment, kitchennette equipped for some cooking.
Stayed 2 nights in Jan 2018

8/10 Good

Jen

Liked: Cleanliness, property conditions & facilities
Good accommodations for the price.
Good accommodations for the price. Laundry is available but a lot of people use it. However it works great for us. Not very close to the tourist areas but still a nice neighborhood.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an update bad. Paint coming off the ceiling.

8/10 Good

ANDRITOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Kathleen, USA, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
We stayed for 2 weeks. The property was immaculate!! The linens on the bed were a bit worn, but still, VERY clean!! The apartment was SUPER spacious, only thing I would have changed was adding a dresser to the bedroom, there's plenty of space for it!! Keep in mind, there is no "hotel service" per say (hence the 3 rating there). You are on your own here. If you are looking for amenities such as room service, this is NOT the place for you!! Remember, its an apartment, NOT a hotel...we LOVED IT!! The train is right outside and there are no less than 5 grocery stores within a 4 block radius!! A little noisy, you can hear other apartment doors closing and chairs being moved from the apartment next to you, but that's due to the flooring, even still, its a GREAT PLACE!!

8/10 Good

Edward J, Queenstown, New Zealand

Liked: Cleanliness, staff & service
Great communication. Nice apartment and good location!
Getting to the apartments was fairly easy. Close promixity to tram stops, made it very easy for us to travel to and from the city centre which was a big bonus for us. There was no reception at the apartment, but the staff communicates very well via email. Petra handled our reservation and was very kind to allow us to check in later as well as storing our luggage for us on our last day as we explored more of the city. All in all, the apartment was nice. The good: the beds and linens were very comfortable. We didnt use the kitchen at all, but it was nice to have a mini refrigerator to store our drinks. The okay: Towels were a bit old and coming apart from the seams, the wifi would only work in certain areas of the room (most of the time we could not connect at all). The okays can be fixed easily with newer towels and more access points to help with wifi connectivity. Other than that, the stay was very pleasant.

2/10 Terrible

anil, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
we booked this hotel for our family vacation, and its not value for money, not clean, dirty bed sheets ,old furniture even the lift was not working,they also charge extra some hidden charges

4/10 Poor

anil, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hope less
Its not actually a hotel,its just an apartment,no body at reception, matress is not good. , bed cover and other stuff is dirty and in bad shape, hidden charges of € 35 for cleaning even for one day it's like cheating

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great
Our stay was great, we will comeback for sure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment, clean, systematic, with lift / AC
The hotel was clean and nice to stay. There was a tram stop right next to hotel, which made commuting easy. They allowed us early check in at an extra cost. The apartment's look was not highly luxurious, but was a comfortable, good looking, neat apartment. Kitchen had some important utensils, but when informed, we were provided with whatever we needed. The incharge Andrea was very sweet and nice. Helped us with all information and was alsways extending help for whatever we needed in teh apartment. A grocery store was very nearby. But they all close at 6 in the evening, so you need to be quick. Lift is available, so taking the luggage was not an issue. We had booked certain apartment, but on arrival was given another apartment. The lady mentioned they were similar. The apartment had inside view of the building, the AC was working fine and so were all kitchen items. It was a nice stay. 15-20 mins by Tram, we reached Karlsplatz (city center).

2/10 Terrible

Lena

Travelled with group
Disliked: Amenities
Die Unterkunft sah ganz anders aus, als auf dem Bild. Es war ein kleiner Raum mit einem Bett, und eine Schlafcouch noch reingequetscht. Es war sehr eng. Der Geschirrspüler war irgendwie kaputt, als wir ihn aufgemacht haben, hat er unglaublich gestunken. Das Viertel an sich ist auch nicht zu empfehlen, sehr Gewerbegebietsmäßig. Außerdem weit weg von den zentralen Sachen in Wien.

6/10 Okay

Aida

Travelled with family
Disliked: Amenities, property conditions & facilities
Das Preis-Leistungs-Verhältnis ist OK. Das Apartment hat die besten Tage hinter sich, hat keine Balkone, aber die Sauberkeit war OK. Die Möbel sind stark abgewohnt, hatten ein Bett in dem mehr als die Hälfte der Lattenrostbretter fehlte, das Doppelbett hing durch, die Stühle durchgesessen. Die restliche Ausstattung war zufriedenstellend. Vor dem Haus fährt die Straßenbahn direkt in die Stadt, rund um die Uhr. Nachteil, mann hört sie . Park und Einkaufsmöglichkeiten in der Straße sind gegeben. Check-in Check-out einfach und problemlos. Empfang war nett. Ein Möbeltausch wäre empfehlenswert.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Lugar perto de estação de trem e ônibus, muitos mercados ao redor. A internet não funciona bem.
Stayed 5 nights in Aug 2020

6/10 Okay

Nick, Frankfurt

Travelled with family
Disliked: Cleanliness, amenities
The staff was very kind to us. If we had any wishes, they were more than helpful to get us satisfied. Furthermore when you have a look on the money-value aspect, you can be cheerful with that, what you got included. The cleanness wasn’t that good, but okay. Check-in procedures was complicated, we said via e-mail we would arrive at 7:30 pm in the evening, but nobody was there to welcome us. We had to get in touch via WhatsApp with the owners, to get the key to enter the Apartment, that was a bit annoying after a long travel. The area where the Apartment is situated is a bit outside of city centre and you feel like in a Turkish, Arabic town. You didn’t feel like, you were in Austria.
Stayed 14 nights in Jun 2020

2/10 Terrible

Erol

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
İptal konusunda dönüt ve ücret iadesi istiyorum.
Bu otelde konaklamadım, önce otel boş odası olmadığı için rezervasyonumu onaylamadı. Sonra bilgim dışında rezervabyon yapılmış gibi ücret tahsil edildi. hotels.com iptal başvurumu onaylamadığı için konaklamış gibi ücret tahsil edildi. Geri ödeme için telefonların hiçbirine ulaşamadım. Sıkıntılı durum.
Stayed 1 night in Jan 2020

8/10 Good

すず, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにトラムの駅があります。そこからなら１、２分です。 チェックインカウンターは無く、14時以降に呼び鈴を押して 待っているとホストの人が来てくれます。 マップは、相変わらずで1ブロックずれてました。 近くに来たら写真をみて同じ建物を探すとよいです。
Stayed 1 night in Nov 2019

4/10 Poor

Chien Ming

Disliked: Cleanliness, property conditions & facilities, room comfort
不會再選擇
住宿202號房，採光差，浴室積水，地板黏黏的
Stayed 2 nights in Sep 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El departamento estuvo cómodo para los 5 de la familia...cerca al centro, limpio, en términos generales aceptable
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
熱、窄、交通便利
1.夏天去時，無提供冷氣或電扇，室內悶熱 2.浴室寬大涼快 3.樓梯狹窄且高，若提著大行李上下樓梯較不方便 4.附近很多電車或公車，乘坐大眾運輸工具幾乎皆可到
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jul 2019

8/10 Good

KWANSEOK

Liked: Cleanliness, property conditions & facilities, room comfort
숙박지 내 주차문제가 제일 문제인것 같읍니다.주변 도로변에 저녁 7시부터 다음날 오전 9시까지 단속당하지 않고 주차해도 된다고 하여 도로변에 주차했는데 아침 7시경에 주차위반 스티커를 끊겼읍니다.내부에 주차할 공간이 없었고 하루밤에 15유로라고 하여 저녁에 빈 관광을 하고난 후 도로변 주차를 하였는데 그것이 좀 안 좋았으나 그 외에 시설,청결도 등은 만족합니다.
Stayed 1 night in Jul 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Vienna in famiglia
Tre gg. A Vienna appartamento comodissimo in ottima posizione fermata dei tram 1 a 50 mi. Che conduce Alla metro o in centro. consigliatissimo molto funzionale
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
와이파이가 다소 약하고 라지에이터를 강하게 틀어도 추웠다. 하지만 숙소상태는 최고였으며, 트램1과 가깝고 집주인(or 매니저)은 매우 친절하고 피드백이 빨랐다. 근처에 마트와 늦게까지여는 맛있는 케밥집이 있어 행복했다.
Stayed 6 nights in Apr 2019

4/10 Poor

S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

MARINA

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Mohamed Fehmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Très agréable
Stayed 2 nights in Feb 2019

10/10 Excellent

Itobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

6/10 Okay

Seifeddine

Liked: Cleanliness
Attention Arnaque (Frais cachés = Montant X 2)
Attention à l'arnaque, Prix de base alléchant mais vous payez exactement le double de ce qui est affiché. Je vous explique : Nuit à 35 € ==> C'Est génial MAIS il y a des frais CACHES (je dis bien cachés) de 35 € de frais de nettoyage !!!!!!!!! Quand je m'en suis rendu compte,j'ai bien sûr demandé le remboursement et devinez la réponse : Refus de remboursement. Des frais de nettoyage, cela peut se comprendre mais au tarif de la nuitée ??????et ces frais sont vraiment cachés donc faite attention. @hotels.com, veuillez exiger l'affichage de ces frais dans la page principale ou bien dans le prix affiché afin d'éviter que d'autres passagers ne soient arnaqués.
Stayed 1 night in Feb 2019

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przyjemny pobyt
Stayed 2 nights in Feb 2019

10/10 Excellent

rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018