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Reviews of Fred Hotel Zürich Hauptbahnhof

3 out of 5
Fred Hotel Zürich Hauptbahnhof
Limmatstrasse 5, Zürich

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 628 reviews" "
Rating 8 - Good. 216 out of 628 reviews" "
Rating 6 - Okay. 41 out of 628 reviews" "
Rating 4 - Poor. 10 out of 628 reviews" "
Rating 2 - Terrible. 12 out of 628 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

YUNRU, cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

YOUNG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to reach anywhere of Switzerland and Europe! Food was great and staff are amazingly friendly and professional. Highly recommending for those planning to visit the country. Only one drawback is not really quiet area, but otherwise, it is a greatly well maintained place.
Response from Cedric on 16 Apr,2024
Dear YOUNG,Thank you for your wonderful review of your stay at Fred Hotel Zürich Hauptbahnhof and for your wonderful recommendation.We're delighted to hear that you found our location perfect for exploring Switzerland and Europe, and we're thrilled that you enjoyed our great food and experienced our amazingly friendly and professional staff. Central Zurich is indeed very lively. However, we value our guests' comfort and have equipped all rooms with triple-glazed windows to avoid street noise.Our hotel has been recently fully renovated, and we're glad to see that you found it to be well-maintained. We hope to welcome you back again soon for another fantastic stay.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Kelsey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close by the train station but quiet. Staff was very friendly and helpful

8/10 Good

Heidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for a 1 night stay before leaving Zurich. We were lucky to have an upgrade to a bigger room. The elevator is very small to the 5th floor that is just enough space for 2 people with luggages. Interesting!
Stayed 1 night in Feb 2024
Response from Cedric on 16 Apr,2024
Dear Heidy,Thank you for taking the time to share your feedback with us at Fred Hotel Zürich Hauptbahnhof.We're delighted to hear that you found our location convenient for your short stay in Zurich and that you enjoyed the upgrade to a bigger room. Furthermore, it's fantastic to see that you were pleased with the cleanliness, service, amenities, and overall condition of our property. We appreciate your feedback about the elevator and hope it didn't cause too much of an inconvenience for you. We hope to have the pleasure of welcoming you back on your next visit to Zurich.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have day tours booked (Best of Switzerland Tours, Gray line tours) meeting area is across the street. Was convenient walking back after a long day of touring. Staff were friendly.
Stayed 4 nights in Feb 2024
Response from Cedric on 16 Apr,2024
Dear Teresa,Thank you for your kind review following on from your time at Fred Hotel Zürich Hauptbahnhof.Our hotel is situated just opposite the bus terminal. It is great to hear that you found our hotel's location very convenient for your day tours. We also appreciate your mentioning our friendly staff who works tirelessly every day to make our guests feel welcome and comfortable. Maintaining cleanliness and providing excellent service are top priorities for us, so we're glad to see that reflected in your experience. We appreciate your choosing to stay with us and hope to welcome you back again soon.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position, clean comfortable stay .
We’ve stayed in this hotel a number of times and are happy to go back. It is still undergoing renovations but this is being dealt with well so guests are little inconvenienced. There is not the usual excellent breakfast at the moment but orange juice, croissants, coffee& tea are provided in the lobby. The position is particularly good, being around the corner from the main station and a short walk from the city centre& lakeside.
Stayed 1 night in Jan 2024
Response from Fred Hotels Zürich on 1 Feb,2024
Dear Christopher,Thank you for choosing to stay at Fred Hotel Hauptbahnhof during your time in Zurich and for staying on multiple occasions previously.We are pleased to read that you enjoyed the location of our hotel. Being just a short walk from the main station as you mention makes it convenient for our guests to travel between the hotel and the airport, whilst also making it easy to take day trips out of the city to explore the surrounding towns and natural areas.It is also great to see that you felt comfortable in your room at Fred Hotel Hauptbahnhof. All of our rooms are designed to be modern, functional, and well-equipped, so that our guests can feel at ease and at home, safe in the knowledge that they have everything they might need.We are sorry you missed the breakfast buffet we are known for. We hope that the alternative we are offering at the moment was sufficient. Thank you for your understanding. It is our hope to welcome you back to Fred Hotel Hauptbahnhof again in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zurich

10/10 Excellent

Yim Ha Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Fred Hotel. Location is convenient. It was renovated. Room is clean. Staff is helpful.
Stayed 3 nights in Jan 2024
Response from Cedric on 24 Jan,2024
Dear Yim Ha Erica,Thank you for choosing to stay at Fred Hotel Hauptbahnhof and for taking the time to leave a review.We are pleased to see that you enjoyed the location of our hotel. Being situated just a short walk from the main station is a big advantage, as you mention, allowing for easy travel to the airport as well as making day trips out of the city to nearby areas convenient.It is also great to read that you found your room to be clean. All of our team work hard to maintain exquisite standards of cleanliness in all areas of the hotel, and our guests always arrive to find a well-presented room waiting for them to enjoy.We hope to see you again at Fred Hotel Hauptbahnhof in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yim

Stayed 3 nights in Jan 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Fred Hotel was exceptional. Great service from Briano and Veronika and clean rooms with excellent location. Would recommend.
Stayed 1 night in Jan 2024
Response from Fred Hotels Zürich on 15 Jan,2024
Dear Carrie,Thank you for staying at Fred Hotel Hauptbahnhof during your time in Zürich.We are pleased to see that you found your room at our hotel to be clean. Our team members work hard to deliver efficient service and maintain our high standards of cleanliness in all areas of our hotel, helping to make our guests feel comfortable and at ease.It is also great to read that you enjoyed the location of Fred Hotel Hauptbahnhof. Being situated just a short walk from the main station makes it easy to travel between the hotel and the airport or your next destination, whilst day trips out of the city are also made convenient by our location.We hope to see you again at Fred Hotel Hauptbahnhof in the future and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Srikala

Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were smaller than expected
Stayed 2 nights in Dec 2023

10/10 Excellent

Ki bum

Liked: Cleanliness, staff & service
Staffs are very nice and polite. Easy to walk around, train station walking distance, 1 min
Stayed 1 night in Nov 2023

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get from/to the airport for a long layover. Easy walk to main attractions in Zurich.
Stayed 1 night in Nov 2023

8/10 Good

Jonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot close to Zurich HB (train station). Love the use of their website as smart keys. It also simplifies the check-in/check-out process. Our room was even ready before 3!
Stayed 1 night in Nov 2023
Response from Fred Hotels Zürich on 27 Nov,2023
Dear Kevin,Thank you for staying at Fred Hotel Hauptbahnhof during your time in Zurich and for taking the time to leave a review.We are delighted to read that you enjoyed the location of our hotel. Being situated just a short walk from the main station makes it convenient to travel between the airport and the hotel with luggage, and also to take day trips out of the city to explore nearby towns.It is also great to see that you found our check-in and check-out process to be efficient. Our processes are designed to make our guests' experiences enjoyable and smooth, whilst our staff are always on hand to solve any issues that arise.We hope to see you again at Fred Hotel Hauptbahnhof in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Corina, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the center of the city, rooms functional, modern, nice breakfast.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities
I got a free upgrade and the place was definitely great for a nights stay. The staff were very patient and had great recommendations to places to eat.
Stayed 1 night in Oct 2023
Response from Fred Hotels Zürich on 6 Nov,2023
Dear Mish,Thank you for staying at Fred Hotel Hauptbahnhof and for taking the time to leave a review.We are pleased to see that you enjoyed the service you received from our staff. All of our team are dedicated to providing warm and attentive service that helps our guests to feel welcome from the moment they arrive, and are always willing to share useful insights about the city that allow our guests to make the most of their time here.It is also great to read that you enjoyed your upgrade. Our team always do their best to make our guests' experiences memorable, and also accommodate guest requests wherever possible and appropriate to do so.We hope to see you again at Fred Hotel Hauptbahnhof and look forward to welcoming you back in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and accessible to public transportation, recommended.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maritza

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness
Upgraded to a small suite on top floor, very clean and nice. Good location near bahnhof. Walking distance to altstadt.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good walkable distance from Zurich HBF station. Staff was very friendly and helpful when we asked for a laundromat near by and helped to book a tour of Rhein Falls. Property was well maintained and in a convenient walkable neighborhood
Stayed 2 nights in Sep 2023
Response from Fred Hotels Zürich on 30 Sept,2023
Dear Adam,Thank you for choosing to stay at Fred Hotel Hauptbahnhof and for taking the time to leave a review.We are glad that you enjoyed the location of our hotel. Being within walking distance of the main station allows our guests to explore Zurich conveniently and take day trips out of the city with ease, whilst the bus terminal across the road offers further transport options and also houses private tourist service centers where tours can be booked. Additionally, our central location is within walking distance of landmarks such as the lake and the Opera House, and there are a number of picturesque restaurants, cafés, and streets to take in.It is also wonderful to see that you enjoyed the service you received from our staff. Our team at Fred Hotel Hauptbahnhof strive to make the experiences of our guests as smooth and memorable as possible, and are always on hand to provide information about the hotel and the city.We hope to see you again at Fred Hotel Hauptbahnhof and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jose Matias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Latha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were small
Stayed 1 night in Aug 2023

10/10 Excellent

Erron

Wonderful stay even though it was only one night

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent, the staff, the location and cleanliness. Hoping that in the future they will have a small refrigerator in the room especially for guests who will stay longer who constantly have food and beverages take out with them. Also a phone would be helpful inside the room or even in the hotel for guests to call locally. We had to use our international phone and be charged because there are no phone available in the hotel.
Stayed 3 nights in Aug 2023
Response from Cedric on 24 Aug,2023
Dear Jeannie,Thank you for staying with us and for leaving a review following your stay.We are happy to read that you enjoyed the service you received from our staff. Our wonderful Fred Hotel Hauptbahnhof team take pride in providing warm and attentive service, and also work hard to ensure all our guests arrive to find a clean and well-presented room waiting for them.It is also positive to hear that you enjoyed the location of Fred Hotel Hauptbahnhof. Being nearby to the main station makes arrival and departure from our hotel convenient, whilst our central location means our guests can soak up the wonderful atmosphere of the lively city centre at leisure right from our door.We are sorry that your room did not quite include all the amenities you would have liked. Please note that our rooms do not include refrigerators for sustainability reasons, and that our staff will always be able to help you refrigerate what you need to keep cool. Furthermore, we don't provide phones in the rooms. If you need any assistance, for example, with making reservations, our staff is always on hand to assist you.It is our hope that we can welcome you back to Fred Hotel Hauptbahnhof again in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient place to stay in Zurich.
Nice location, friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, helpful 👍
Stayed 3 nights in Jul 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with good staff
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023

10/10 Excellent

Laverne

Travelled with family
Liked: Amenities
The location was excellent. It is across the street from the bus park and a few minutes from the train station
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Jul 2023

10/10 Excellent

Freddy, Harrison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were fantastic! Room was clean and decent sized.
Stayed 1 night in Jul 2023

10/10 Excellent

Edmund Vallejera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, closer to the train station, grocery stores and convenient if you are planning to visit different cities everyday. staffs were nice. And one thing that I hardly to see in every hotels that we checked in of my entire life of traveling is the wall mounted electric towel warmer "brilliant idea" to prevent the towel from smelling. Cons: noisy construction when we checked in, no microwave and to the staffs, please don't ask question about toilet paper if guests ask for it. Great Hotel. Thank You!
Stayed 6 nights in Jun 2023
Response from Fred Hotels Zürich on 10 Jul,2023
Dear Edmund Vallejera,Thank you for your review. We appreciate it very much when our guests share their experiences with us and other readers.We are glad you had a nice stay at Fred Hotel Hauptbahnhof. It is great to read you found your room clean and comfortable. Thank you for highlighting the convenience of the electric towel warmer in the bathroom.All our rooms are equipped with triple-glazed windows to avoid street noise. Usually, with the windows shut, it is very quiet inside. We hope you will stay again at our centrally located hotel when you return to Zurich. Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, clean and AC worked well but it could have used a small fridge
Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient for Zurich city centre and close to the railway station. Quiet at night. Morning breakfast was good.
Stayed 1 night in Jun 2023
Response from Fred Hotels Zürich on 27 Jun,2023
Dear Peter,Thank you for taking the time to share your feedback on your recent stay with us at Fred Hotel Hauptbahnhof.Firstly, we are thrilled to hear that our location proved to be very convenient for your visit to Zurich and that our proximity to the railway station was advantageous for your travel needs. We strive to provide a convenient and accessible setting for our guests, and we are delighted that it met your expectations.Furthermore, we are pleased to know that you enjoyed a peaceful and quiet night's rest during your stay. Creating a tranquil environment for our guests to relax and unwind is important to us, and we are glad that you were able to experience this first hand.Lastly, it is wonderful to learn you enjoyed our breakfast buffet, we believe that starting the day with a satisfying meal is essential.Once again, thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future, providing you with another enjoyable stay.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Melanie

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities
Great rooms easy to transportation.
Stayed 1 night in Jun 2023

10/10 Excellent

Judith

Stayed 1 night in Jun 2023

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but pleasant. The greatest benefit of this hotel is that it is right beside the train station. It can get quite noisey in the room during rush hour. The staff are very friendly. The breakfast is also very good.
Stayed 1 night in May 2023
Response from Fred Hotels Zürich on 30 May,2023
Dear Vince,Thank you for taking the time to share your feedback about your recent stay at Fred Hotel Hauptbahnhof.We are thrilled to hear that your overall experience with us was pleasant, despite the short duration of your stay. Likewise, we understand the importance of convenience, and we are delighted that our location right beside the train station was a great benefit for you. However, we apologise for any noise disturbances you experienced during rush hour, unfortunately being a centrally located hotel means that at times, outside noises are, despite our double-glazed windows, unavoidable, especially during peak travel hours. Despite this, we are so glad that our staff left a positive impression on you with their friendly and helpful demeanour, and that you enjoyed our breakfast offerings. Thank you once again for your kind words and for choosing our hotel. We would be delighted to welcome you again next time you are in the city.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Vincent

Stayed 1 night in May 2023