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Hotel Chancellor@Orchard

3.5 star property
Hotel with an outdoor pool, a short walk to Orchard Road

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Exterior
Outdoor banquet area
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
The current price is S$134
includes taxes & fees
9 Sept - 10 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • Bugis Street Shopping District - 17 min walk - 1.4 km
  • Mustafa Centre - 3 min drive - 2.3 km
  • Marina Bay Sands Skypark - 4 min drive - 3.4 km
  • Marina Bay Sands Casino - 4 min drive - 3.8 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • Al Madinah Restaurant
  • BISCO SAKABA ～ビスコ酒場～
  • ‪Bistro Du Le Pin - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel near Orchard Road
Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • 4 meeting rooms, tour/ticket information and luggage storage
  • A banquet hall, a vending machine and concierge services
Room features
All 488 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
  • Self-parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of 15 Aug, 2025, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on 9 Sept, 2025 start from S$133.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self-parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Checkout is at noon.

Where is Hotel Chancellor@Orchard located?

Located in Orchard, this hotel is within a 10-minute walk of Orchard Central and Orchard Road. Marina Bay Sands Skypark and Gardens by the Bay are also within 3 miles (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

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Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 608 reviews
Rating 8 - Good. 239 out of 608 reviews
Rating 6 - Okay. 174 out of 608 reviews
Rating 4 - Poor. 62 out of 608 reviews
Rating 2 - Terrible. 34 out of 608 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checkin
Stayed 2 nights in Jul 2025

4/10 Poor

vinh cao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and not good for service
Stayed 3 nights in Jul 2025

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, 1 hour walk to Marina Sand
Stayed 2 nights in Mar 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

8/10 Good

Liisa

Liked: Cleanliness, staff & service
Pity that the restaurant was closed durung our stay. Bar opened at 3pm.
Stayed 3 nights in Feb 2025

6/10 Okay

Jip

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything meets its standard for 3star hotel. Better than most.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Good location, some amenities could be better.
Stayed 3 nights in Dec 2024

6/10 Okay

Lili

Bathroom smell
Stayed 2 nights in Mar 2025

4/10 Poor

Alferio

Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahmood

Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Stayed 4 nights in Aug 2024

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023

8/10 Good

Wendy

Liked: Cleanliness
Nice simple hotel
Stayed 5 nights in May 2023

2/10 Terrible

Einar Skuli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience.

The swimming pool is not usable because of loud noises from large airconditions on the rooftop. The bed was dirty, the sheet had not been changed. Complained and got moved to another room with broken air condition and a very loud noise from somewhere else as well. The beds are small, perhaps 175 cm. Way to small for everyone in the family. Small lobby and not much of activity in the hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Cho Oo

Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025

8/10 Good

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is around shopping district
Stayed 1 night in Nov 2023

6/10 Okay

Trudy-Maree

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The two people I dealt with at check in were lovely but, I checked in, went out, had to re check in because they lost it. Elevator very rough, scared it would stop with me in it. Pool!! OMG!! Not relaxing at all. The air conditioning motors for every room on that side were four feet from the pool the entire length of it and so incredibly noisy I put my headphones on full and could still hear them. The rooms are not noise proof and the people of a certain nationality have no respect for anyone in the middle of the night. Also, pretty sure it’s in the “RED LIGHT DISTRICT” which they could have mentioned on the website. No wifi at the pool. Not that you’d hear anything as the aircon motors for all the rooms in that side are literally next to the pool. So noisy . Not relaxing at all. Tv won’t work properly, can get the few Chanel’s that are live and even then it’s only The News from Asian or American countries. Bath is tiny and hard to get in and out of unless fit. Very slippery. Almost slipped over. Who uses a bath when you’re away anyway. Shower is easier. Air-conditioner is good Hot water for the tea coffee is lukewarm. They spent good money on a hot water unit instead of electric jug and it doesn’t even work.
Stayed 1 night in Aug 2025