BBQ/picnic Area

Reviews of BIG4 Emu Beach Holiday Park

4 out of 5
BIG4 Emu Beach Holiday Park
8 Medcalf Parade, Emu Point, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 374 reviews" "
Rating 8 - Good. 103 out of 374 reviews" "
Rating 6 - Okay. 17 out of 374 reviews" "
Rating 4 - Poor. 6 out of 374 reviews" "
Rating 2 - Terrible. 1 out of 374 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Moushmi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay facilities and staff were fantastic only small issue is with the wifi which was not good at all. Would love to come back again.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 1 May,2024
Hi Graham, Thanks so much for the fantastic review! We're thrilled you loved the facilities and our staff were amazing. We sincerely apologise about the Wi-Fi issues and are working hard to improve it. We'd love to welcome you back for a seamless stay next time!

10/10 Excellent

Gaurav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Awesome place to stay. My daughter had lot of things to play. The water park is awesome. Property condition was OK. Clothes railing in the bathroom was broken and falling frequently.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 1 May,2024
Hi Gaurav, Thanks so much for the 5-star review! We're so glad your daughter loved the water park and all the play areas. We appreciate you letting us know about the broken clothes railing in the bathroom. Our maintenance team will address that straight away. We'd love to have you back for another awesome stay soon!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splash park was excellent fun for the kids and plenty of other fun options for children play.
Stayed 4 nights in Apr 2024
Response from BIG4 Emu Beach on 14 Apr,2024
Hi John, thanks for staying with us recently. We really appreciate you mentioning how much there is for children to do here! We hope to see you again one day.

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean tidy , great location we will be back
Stayed 4 nights in Mar 2024
Response from BIG4 Emu Beach on 8 Apr,2024
Great! Thanks Kat - we look forward to seeing you again.

10/10 Excellent

Kevin, PERTH

Stayed 2 nights in Mar 2024
Response from BIG4 Emu Beach on 1 Apr,2024
Thanks Kevin!

10/10 Excellent

SAN

Stayed 1 night in Feb 2024
Response from BIG4 Emu Beach on 25 Mar,2024
Thank you!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2024
Response from BIG4 Emu Beach on 26 Feb,2024
Great! Thanks Matt.

10/10 Excellent

Ben

Stayed 2 nights in Jan 2024
Response from BIG4 Emu Beach Holiday Park on 5 Feb,2024
Thank you Ben! We appreciate your support

8/10 Good

Bella

Stayed 2 nights in Jan 2024
Response from BIG4 Emu Beach HP - Guest Relations on 24 Jan,2024
Thanks Bella.

10/10 Excellent

CLINTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids to enjoy water park - jumping pillow plus close to the beach only down side - Albany's weather
Stayed 1 night in Jan 2024
Response from BIG4 Emu Beach Holiday Park on 11 Mar,2024
Thanks Clinton, we appreciate your support and hope to welcome you all back again one day soon.

10/10 Excellent

Aiden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from BIG4 Emu Beach HP - Guest Relations on 17 Jan,2024
Thanks Aiden, we are delighted you had a 5/5 stay with us recently and hope that it is not too long until we are able to welcome you back again.

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid, quality chalet with pleasant view of grass and trees. Nice and clean. Great fun for kids (playground, water park, jumping pillows). Relaxing natural surroundings with only a short distance to the beach.
Stayed 1 night in Dec 2023
Response from BIG4 Emu Beach HP - Guest Relations on 2 Jan,2024
Thanks Benjamin, we are delighted you found everything to your liking and we hope to see you again one day soon.

8/10 Good

DEBORAH, Perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from BIG4 Emu Beach HP _ Guest Relations on 2 Jan,2024
Thanks Deborah!

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The units were very private,with shrubs around all units
Stayed 2 nights in Dec 2023
Response from BIG4 Emu Beach on 14 Dec,2023
Thanks Bob for this nice review, we really appreciate it! We look forward to welcoming you here again next time.

8/10 Good

Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay for a family of 4. Good location
Stayed 1 night in Nov 2023
Response from BIG4 Emu Beach HP - Guest Relations on 6 Dec,2023
Thanks Selina, we are so pleased you had a comfortable stay and we hope that it is not too long until we can welcome you back again.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday Park with Excellent Amenities
We stayed in a spa cabin and could not have been happier with the cabin. It was clean, spacious and a real plus to relax and rejuvenate our tired muscles in the spa after a day of sightseeing. We were disappointed we didn't have time to partake in the mini golf or the water park. Highly recommended.
Stayed 3 nights in Nov 2023
Response from BIG4 Emu Beach HP - Guest Relations on 6 Dec,2023
Thank you for the fabulous feedback Craig. We are sorry you didn't have enough time, but hope that means another trip is being planned so you can get to experience the amazing water park and mini golf course. We hope to see you soon.

10/10 Excellent

Rosemarie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to take the family. The park had fun activities and our villa was beautiful.
Stayed 5 nights in Nov 2023
Response from BIG4 Emu Beach on 29 Nov,2023
Thanks Rosemarie for your lovely review! We look forward to welcoming your family back again sometime soon

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big 4 Emu Point has got it all. Great location and facilities. We will definitely be back!
Stayed 5 nights in Oct 2023
Response from BIG4 Emu Beach Holiday Park on 17 Nov,2023
Hi Michelle, thank you for taking the time to leave your 5 out of 5 rating. We are thrilled you loved your recent holiday with us and we can't wait to welcome you back soon.

8/10 Good

Jiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy , great spot close to Albany center , well priced for a nights stay and would definitely stay there again
Stayed 1 night in Nov 2023
Response from BIG4 Emu Beach Holiday Park on 17 Nov,2023
Hi Jiri, thank you for taking the time to leave your positive review and rating. We are thrilled to see you loved our beautiful location and affordable rates. We hope we can welcome you back someday soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The unique water park
Stayed 1 night in Nov 2023
Response from BIG4 Emu Beach HP - Guest Relations on 8 Nov,2023
Thanks Joshua, we hope that it is not too long until we get to welcome you back.

10/10 Excellent

Roslyn

Stayed 1 night in Oct 2023
Response from BIG4 Emu Beach on 29 Nov,2023
Hi Roslyn, thanks for your 5 star review! We are thrilled and welcome you back anytime to our park.

8/10 Good

belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds very uncomfortable. old torn mattresses need replacing ,not only for comfort but health and hygiene, very stained
Stayed 2 nights in Oct 2023
Response from BIG4 Emu Beach - Guest Relations on 24 Oct,2023
Thank you for sharing your valued feedback with us Belinda, we have forwarded your comments to our housekeeping team for an urgent review. We do apologise for any inconvenience this caused and can assure you that our team will use this information to help improve all aspects of our guest experiences. We do hope that we get the opportunity to welcome you again soon.

10/10 Excellent

Ceinwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better then some motels.
Stayed 1 night in Oct 2023
Response from BIG4 Emu Beach - Guest Relations on 24 Oct,2023
Thank you Ceinwen!

10/10 Excellent

Isa, Merriwa

Liked: Cleanliness, staff & service, property conditions & facilities
Big 4 Emu Beach Holiday Park provided a pleasant, clean environment within walking distance to the beach. The convenient location and pristine grounds enhanced our overall experience, fostering relaxation and enjoyment.
Stayed 2 nights in Oct 2023
Response from BIG4 Emu Beach - Guest Relations on 24 Oct,2023
Thank you Isa for taking the time to share your fabulous feedback with us. We hope that it is not too long until you are able to return for another enjoyable and relaxing stay with us.

10/10 Excellent

Shana

Stayed 4 nights in Oct 2023
Response from BIG4 Emu Beach HP - Guest Relations on 5 Nov,2023
Thank you Shana, we hope that it is not too long until we can welcome you back again.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pity I’m too old for the jumping thing
Stayed 2 nights in Oct 2023
Response from BIG4 Emu Beach Holiday Park on 19 Oct,2023
Hi Craig, thank you for taking the time to leave your positive rating and review. We hope we can welcome you back someday soon.

10/10 Excellent

Nicole

This was a lovely neat and clean caravan park. The staff were exceptionally friendly on check in. The only downside to this property is that there is nowhere close to go for an evening meal.
Stayed 1 night in Sep 2023
Response from BIG4 Emu Beach HP - Guest Relations on 20 Sept,2023
Thank you for choosing to stay with us recently Nicole. We are so pleased you had a 5/5 stay with us and we hope that it is not too long until we are able to welcome you back.

8/10 Good

Johari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation near Albany
The room was very comfortable, and the spa tub was great. Our only issue was that we couldn't connect to the WIFI, but since we were just staying overnight, it wasn't a big deal.
Stayed 1 night in Sep 2023
Response from BIG4 Emu Beach HP - Guest Relations on 13 Sept,2023
Thanks Johari, we are so pleased you found your allocated room very comfortable, and you enjoyed the spa tub. We hope to be able to welcome you back again one day, hopefully for a bit longer!

10/10 Excellent

SUZETTE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area itself is already a relaxing place. My son likes the our room so much that he wants to go back already. A lot of fun things to do in there recreation area. We will definitely go back again in the future travel.
Stayed 1 night in Sep 2023
Response from BIG4 Emu Beach HP - Guest Relations on 6 Sept,2023
Thanks so much Suzette. We love that you all had a great time and we hope that it is not too long until we get to welcome you back again.

6/10 Okay

KASSAHUN

Stayed 2 nights in Aug 2023
Response from BIG4 Emu Beach HP - Guest Relations on 6 Sept,2023
Thanks Kassahun

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean propery, great facilities for kids, but you can hear everything and I'm a light sleeper so I didn't do well hearing people walking and scraping chairs in next apartment when they weren't even being loud. The walls need insulation to make it more private.
Stayed 2 nights in Jul 2023
Response from BIG4 Emu Beach HP - Guest Relations on 19 Jul,2023
Thanks for taking the time to write and share your valued feedback.

8/10 Good

Oscar

Stayed 3 nights in Jul 2023
Response from BIG4 Emu Beach Holiday Park on 28 Jul,2023
Hi Oscar, thank you for taking the time to leave your 4 out of 5 rating. We hope we'll get to welcome you back soon.

10/10 Excellent

Robyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
liked everything
Stayed 5 nights in May 2023
Response from BIG4 Emu Beach HP _ Guest Relations on 7 Jun,2023
Thanks Robyn, we love that you liked everything, and we hope to see you again soon.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Being at Emu Point, it's out of town and remarkably quiet at night. Right on the beach for a swim, although the water park will keep the kids away from it and close to camp! Unit was fantastic for a weeks stay. Highly recommend.
Stayed 7 nights in May 2023
Response from BIG4 Emu Beach HP _ Guest Relations on 7 Jun,2023
Thanks so much Bryan!

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from BIG4 Emu Beach HP _ Guest Relations on 7 Jun,2023
Thanks Neville

10/10 Excellent

ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our cabin was clean and very comfortable. Would return on our next trip.
Stayed 2 nights in Apr 2023
Response from BIG4 Emu Beach HP - Guest Relations on 23 May,2023
Thanks Ronald, we look forward to your next visit.

10/10 Excellent

Binhui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at BIG4 Emu Beach Holiday Park and had an amazing time. We stayed in a two-bedroom cabin that was clean, spacious, and had all the amenities we needed. The facilities at the park were fantastic, and we made use of the swimming pool, playground, and mini-golf course. The staff were incredibly friendly and helpful, and went above and beyond to make our stay comfortable and enjoyable. The location was also perfect, with easy access to Emu Beach and local attractions. Overall, we had a fantastic family holiday and would highly recommend BIG4 Emu Beach Holiday Park to anyone. We give BIG4 Emu Beach Holiday Park a 5-star rating for its fantastic facilities, excellent service, and convenient location. We will definitely stay here again on our next visit to Albany!
Stayed 3 nights in Apr 2023
Response from BIG4 Emu Beach HP - Guest Relations on 12 Apr,2023
Thanks so much for your wonderful review Binhui, we are so pleased you had such a great time and we hope that it is not too long until we are able to welcome you back again.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
A very clean spacious cabin in an immaculate park. Great location, a 5 min walk to the very welcoming community centre for dinner.
Stayed 2 nights in Mar 2023
Response from BIG4 Emu Beach HP - Guest Relations on 12 Apr,2023
Thanks for your great feedback Sharon, and we hope to see you again one day soon.

10/10 Excellent

Ainslie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from BIG4 Emu Beach HP - Guest Relations on 28 Mar,2023
Thank you Ainslie, we are so pleased you enjoyed a 5/5 stay with us recently and we hope to see you again one day soon.

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Especially with two kids. Our chalet was close to absolutely everything in the resort! The new splash park was a favourite. Definitely great fun when the sun is shining. Loved having the bbq so close to our chalet, too. Cooked quite a few lunches. Overall, it was fantastic. Would definitely stay there again. Very happy holiday!
Stayed 4 nights in Mar 2023
Response from BIG4 Emu Beach HP - Guest Relations on 22 Mar,2023
Thank you so much Anthony, we are absolutely delighted you had a very happy family holiday with us recently, and we look forward to welcoming you again soon.

10/10 Excellent

Sofiah

Stayed 1 night in Oct 2022
Response from BIG4 Emu Beach Holiday Park on 10 Mar,2023
Thank you for your 10/10 rating, Sofiah. We hope we can welcome you back someday soon.

10/10 Excellent

Denise

Stayed 2 nights in Feb 2023
Response from BIG4 Emu Beach HP - Guest Relations on 22 Mar,2023
Thank you Denise, we love seeing that our very valued guests are having a 5/5 time when they stay with us. Thanks again and we hope to welcome you again one day soon.

8/10 Good

Narelle

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2023
Response from BIG4 Emu Beach HP - Guest Relations on 22 Mar,2023
Thank you Narelle, we really appreciate you taking the time to share your valued review score with us, and we hope that it is not too long until we can welcome you back again.

10/10 Excellent

Jo-Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic communication by staff when we had change of plans and had a late check in. Park is looking terrific with new improvements.
Stayed 1 night in Feb 2023
Response from BIG4 Emu Beach Holiday Park on 24 Feb,2023
Hi Jo-Ellen, thank you for taking the time to leave your 5 out of 5 rating. We are thrilled you had a wonderful experience with our hard-working team and we're very pleased we could accommodate your change of plans. We hope we can welcome you back.

10/10 Excellent

Russell Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience. Holiday park is one of the best we have ever been to. If I had a complaint, (we were there for 10 days) not once were we told, until last day that we could of had our villa serviced whenever we liked. I should have asked as well, but thought the office staff would have said. We paid the same as the other people who were only staying for a few nights and the units that got cleaned as soon as they left, so we feel we should of had a discount????
Stayed 10 nights in Jan 2023
Response from BIG4 Emu Beach Holiday Park on 24 Feb,2023
Hi Russell, thank you for taking the time to leave your 5 out of 5 rating. We are thrilled to see you loved your stay with us and consider ours one of the best parks you’ve stayed! We do have a record of completing a towel change during your stay however, we have passed your feedback on to management. Our cabins are advertised as self-contained and are not serviced as is standard for the caravan park industry. We hope we can welcome you back for another amazing stay in the future.

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for families with all the new clean attractions very laid back chilled vibe will definitely make this trip a yearly booking
Stayed 4 nights in Feb 2023
Response from BIG4 Emu Beach Holiday Park on 17 Feb,2023
Hi Ryan, thank you for taking the time to leave your lovely review. We are thrilled to see you loved your recent holiday with us and made us of all our wonderful facilities. We look forward to welcoming you back next year!

10/10 Excellent

Janelle P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from BIG4 Emu Beach Holiday Park on 17 Feb,2023
Thanks for leaving your 10/10 review, Janelle! We hope to see you again someday.

10/10 Excellent

Kevin, PERTH

Stayed 2 nights in Dec 2022

10/10 Excellent

Jennifer, Redbank Plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we stayed in was nice and private
Stayed 3 nights in Oct 2022
Response from BIG4 Emu Beach HP - Guest Relations on 2 Nov,2022
Thank you for sharing your feedback and 5/5 review score with us. We hope to welcome you back again one day soon.