All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 104 out of 241 reviews" "
10 - Excellent
104
Rating 8 - Good. 98 out of 241 reviews" "
8 - Good
98
Rating 6 - Okay. 26 out of 241 reviews" "
6 - Okay
26
Rating 4 - Poor. 9 out of 241 reviews" "
4 - Poor
9
Rating 2 - Terrible. 4 out of 241 reviews" "
2 - Terrible
4
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Melvin
6 Jan,2024
Melvin
Stayed 1 night in Dec 2023
Response from BIG4 Albury Tourist Park on 10 Jan,2024
Thanks Melvin for this 5/5 review! We love to see it and will welcome you here again next time.
2/10 Terrible
Joseph
Travelled with partner
1 Sept,2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Di not like the no river
Joseph
Stayed 1 night in Aug 2023
Response from BIG4 albury on 1 Sept,2023
Sorry we did not have a river for you!!! It is very close by though :)Thank-you BIG4 member that booked through Expedia partner (confirm we honoured BIG4 discount) . Please remember to book through BIG4 next time!
We stopped over on a drive from Sydney to Melbourne with 2 young kids. Checking in was easy with instructions sent to me as we were arriving late. The cabin was spotless - absolutely spotless. It was so clean my white socks did not even pick up any dirt. The rooms were a good size for the 4 of us. If we were not passing through we would definitely have stayed longer. At the very least, we now have our overnight stopover location for our next roadtrip across the border
Dina
Stayed 1 night in Aug 2023
Response from BIG4 Albury Tourist Park on 5 Sept,2023
Hi Dina, thank you for taking the time to leave your 5 out of 5 rating and kind comments. We are very pleased to see loved our high cleaning standards and easy check in process. We hope we can welcome you and your family back for an extended stay someday.
10/10 Excellent
Gilles Jules
22 Aug,2023
Gilles Jules
Stayed 1 night in Aug 2023
Response from BIG4 Albury on 3 Sept,2023
We appreciate you taking the time to leave your 10 out of 10 rating, Gilles. See you again soon!
Everything was excellent I really like the place and will back again
Cheryl
Stayed 7 nights in May 2023
Response from BIG4 Albury Tourist Park on 1 Jun,2023
Hi Cheryl, thank you for taking the time to leave your 5 out of 5 rating. We are thrilled to see you loved your stay with us and plan to visit us again. We look forward to seeing you again in the future.
10/10 Excellent
Gilles Jules
24 May,2023
Gilles Jules
Stayed 1 night in May 2023
Response from BIG4 Albury Tourist Park on 26 May,2023
Hi Gilles, we appreciate you taking the time to leave your 10 out of 10 rating. We hope we can welcome you back someday.
8/10 Good
Gilles Jules
27 Apr,2023
Gilles Jules
Stayed 2 nights in Apr 2023
Response from BIG4 Albury Tourist Park on 4 May,2023
We appreciate you taking the time to leave your 8 out of 10 rating, Gilles. We hope we can welcome you back in the future.
8/10 Good
Gilles Jules
24 Feb,2023
Gilles Jules
Stayed 2 nights in Feb 2023
Response from BIG4 Albury Tourist Park on 3 Mar,2023
Thanks for leaving your 8 out of 10 review, Gilles. We hope we can welcome you back in the future.
10/10 Excellent
Renea
11 Dec,2022
Renea
Stayed 1 night in Dec 2022
Response from BIG4 Albury on 3 Sept,2023
We appreciate you taking the time to leave your 5 out of 5 rating, Renea. We hope we can welcome you back in the future.
quiet, small, good facilities, excellent Kitchen in the cabin with a fantastic stove & oven - was a pleasure to be able to cook easily & have ability to make a good meal.
Jane
Stayed 2 nights in Dec 2022
Response from BIG4 Albury Tourist Park - Guest Relations Team on 14 Dec,2022
Thanks for choosing to stay with us recently Jane, and an extra thanks for sharing your great feedback with us. We look forward to having you stay with us again one day soon.
Response from BIG4 Albury Tourist Park on 26 Aug,2022
Hi Mace, we are very pleased to see you enjoyed your cabin and comfortable bed. Thank you for leaving us your 10/10 rating, we hope to welcome you back soon.
we were very thankful for the upgrade to the cabin more appropriate to my health issues.
Louise
Stayed 3 nights in Mar 2022
Response from BIG4 Albury Tourist Park on 23 Mar,2022
Hi Louise, we are thrilled we were able to provide you with a cabin upgrade to make you more comfortable during your stay. Thank you for leaving us your review, we hope to welcome you back for another getaway in the future.
10/10 Excellent
Pamela
6 Mar,2022
Pamela
Stayed 1 night in Mar 2022
Response from BIG4 Albury Tourist Park on 9 Mar,2022
Thank you for leaving us your 10/10 rating, Pamela. We hope to welcome you back one day.
the shower head kept falling down it could not be tighten
Robert
Stayed 1 night in Jan 2022
Response from BIG4 Albury Tourist Park on 6 Jan,2022
Thank you for taking the time to leave us your review and 4/5 star rating, Robert. We appreciate you leaving us your valuable feedback and have passed it onto maintenance to rectify the issue. For future reference, we are always more than happy to assist you with any issues you have during your stay if you bring them to our attention. We hope we can welcome you back to enjoy another stay one day.
6/10 Okay
Tirtha
Travelled with family
30 Dec,2021
Disliked: Property conditions & facilities
It was clean but the condition of the property was below par in compared to the pricing.
Tirtha
Stayed 2 nights in Dec 2021
Response from BIG4 Albury Tourist Park on 6 Jan,2022
Hi Tirtha, we are disappointed to read your review but appreciate the opportunity to respond. We are sorry to see you didn’t find our property to be of great value as our rates are in accordance with industry-wide peak periods and public holidays. We appreciate you mentioning our high cleaning standards and hope we can welcome you during one of our quiet seasons.
Thanks for letting us know how your recent stay was, Seda. We appreciate your support.
8/10 Good
Verified traveller
24 Jun,2021
Verified traveller
Stayed 1 night in Jun 2021
Response from BIG4 Albury Tourist Park on 7 Jul,2021
Thank you for leaving us your 4 star rating. We hope to welcome you back.
4/10 Poor
Verified traveller
16 May,2021
Verified traveller
Stayed 2 nights in May 2021
Response from BIG4 Albury Tourist Park on 28 May,2021
We're disappointed to receive your low star rating but appreciate the opportunity to respond. We invite you to contact us directly if you would like to discuss your feedback further, as our goal is for all guests to have a superb stay.
Lovely cosy cabins. BBQ cooking available. Convenient location for a number of eatery types. Bring your own hairdryer.
Verified traveller
Stayed 1 night in May 2021
Response from BIG4 Albury Tourist Park on 12 May,2021
Thank you for taking the time to leave us your 5 star rating and wonderful feedback. We are very pleased you enjoyed your stay in one of our cosy cabins and loved our convenient location. We hope to welcome you back in the future.
The staff were friendly. The park where the cabins were located was well laid out and clean. There was a good sized pool for the kids.
David
Stayed 2 nights in Dec 2020
Response from BIG4 Albury Tourist Park on 12 Jan,2021
Hi David, thank you for taking the time to leave us your review! We are pleased to see you had a 5/5 stay with us and your kids enjoyed our heated swimming pool. We appreciate you mentioning our friendly team and their efforts to keep our park in top condition. We hope to welcome you back for another stay in the future.
Clean, quiet,friendly, helpful staff and walking distance to shops.Cabin was also very well equipped. The shower also deserves a special thumbs up, with the best water pressure and nice and hot.
Verified traveller
Stayed 4 nights in Nov 2020
Response from BIG4 Albury Tourist Park on 1 Dec,2020
Thank you for taking the time to leave us your feedback and 5/5 rating. We are thrilled to see you enjoyed your stay and loved our excellent water pressure, nothing beats a hot shower after a day of exploring! We appreciate you mentioning our friendly staff and hope to welcome you back one day soon.
Family friendly atmosphere. Great pool and kids play area. Staff were friendly and helpful.
Verified traveller
Stayed 1 night in Nov 2020
Response from BIG4 Albury Tourist Park on 1 Dec,2020
Thank you for taking the time to leave us a review on your recent stay with us. We are pleased to see you loved our family-friendly atmosphere and swimming pool. We appreciate you mentioning our helpful team and hope to welcome you back one day.
Kids loved the jumping pillow. Air con and kitchen utensils/appliances were more than enough to accommodate a family of four
Verified traveller
Stayed 1 night in Jun 2019
Response from BIG4 Albury Tourist Park on 24 Jun,2019
Thanks so much for taking the time to share your great feedback with us from your recent family holiday. We wish you happy and safe onward travels and we hope to see you back again one day soon.
Response from BIG4 Albury Tourist Park on 11 May,2019
Unfortunately we are unable to locate a booking as this is posted as 'Anonymous" and therefore we are unable to contact you to discuss your 1/5 rating. We take all guest feedback seriously and use it as a tool to continually improve our guest experience and our park, so we would be happy for you to contact us directly to discuss your thoughts with us.
2/10 Terrible
Verified traveller
Travelled with family and small children
28 Apr,2019
Disliked: Staff & service, amenities
Paid 6 months ago to arrive and be told sorry we are fully booked and don’t have a booking for you then to be told the manager was on her way then to be told ten minutes later sorry no she’s actually away!
I asked for a refund to go and stay somewhere else as my accommodation money is tied up with you and told no I’m not authorised to do it you will have to wait till Sunday when the manager is in! I then proceeded to ask the lady where me and my children are going to stay seeing as though they wouldn’t return my money! I spoke to the manager on Sunday and she was so rude too!
Verified traveller
Stayed 2 nights in Apr 2019
Response from BIG4 Albury Tourist Park on 9 May,2019
Hi, again, we're very sorry the this mix up occurred with your booking and hope the refund we processed on the day hit your account as promptly as possible.