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Novotel Sydney on Darling Harbour

Photo gallery for Novotel Sydney on Darling Harbour

Reception
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Sydney on Darling Harbour

UNESCO Sustainable Travel Pledge

Novotel Sydney on Darling Harbour

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
100 Murray Street, Sydney, NSW, 2009

Explore the area

  • Popular LocationStar Casino7 min walk
  • Popular LocationSEA LIFE Sydney Aquarium12 min walk
  • Popular LocationHyde Park19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)14 min drive

Choose dates to view prices

About this area

Sydney

In the city centre, Novotel Sydney on Darling Harbour is in Darling Harbour, a neighbourhood in Sydney with good shopping. The area's natural beauty can be seen at Hyde Park and Coogee Beach, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Check out an event or a game at Qudos Bank Arena, and consider making time for Taronga Zoo, a top attraction not to be missed. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Australian National Maritime Museum - 5 min walk
  • Star Casino - 7 min walk
  • International Convention Centre Sydney - 8 min walk
  • SEA LIFE Sydney Aquarium - 12 min walk
  • Hyde Park - 19 min walk

Restaurants

  • Where to eat
  • The Ternary – Restaurant with a bar. Serves breakfast, lunch and dinner.

Getting around

  • Convention Light Rail Station - 2 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 14 min drive

About this property

Novotel Sydney on Darling Harbour

Luxury Sydney hotel in Darling Harbour, walk to Star Casino
An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/café and an outdoor tennis court are on-site. All 525 rooms provide conveniences such as fridges and electric kettles, plus 24-hour room service and Smart TVs with cable channels. Other amenities available to guests include WiFi, TVs and minibars.
Novotel Sydney on Darling Harbour offers 525 forms of accommodation with minibars and a safe. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and public transport

  • Covered self parking on site (AUD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 35 for adults and AUD 10 for children
  • 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Lithuanian
  • Mongolian
  • Polish
  • Portuguese
  • Slovak
  • Spanish
  • Swahili
  • Thai
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 54-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Pool
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Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older

Renovations and closures

The following facilities or services will be unavailable from November 1 2021 to February 24 2022 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 35 for adults and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Covered self-parking fee: AUD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 500 out of 999 reviews
5 - Excellent 50%
Rating 4 - Good. 367 out of 999 reviews
4 - Good 37%
Rating 3 - Okay. 82 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 38 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 999 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check and checkout; friendly staff, close to Darling Harbour, clean and comfortable room. The water pressure in the shower was dissapointing.
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from lounge area Lovely relaxing environment Staff were very helpful Will stay again!
Stayed 1 night in Mar 2020