Relais & Chateaux, Alexander Valley hotels

"Excellent property."

"From check-in to check-out, our family stay experience at this hotel was excellent, with only just a couple minor notes to pay attention to. First off, check-in with Britney was great. She is very helpful, courteous and friendly. We even got a great deal from her to secure a room for our possible visit next weekend. The breakfast crew is just excellent, super efficient in getting food replenished for us, refill coffee, clean up tables, you name it. One of the staff, whom I did not get her name, even offered to make waffle for us. Excellent service and no mess made by kids who don't know what they are doing. Waffles are perfect. Whole breakfast crew is professional, helpful, friendly and efficient. I normally don't put tips for breakfast buffet like this, but I did this time. The atmosphere just make everyone feel so welcome. Check-out with Nelly was also very pleasant. She is so helpful in getting my water bottle refilled. All in all, our stay has been excellent. A couple minor issue includes my daughter complaining about the bed being too hard. I actually felt the mattress is ok. Just preference I guess. My bed however does have a big hole in the bedsheet which I noticed when flipping open the blanket. It is kind of awkward to have housekeeping put on such a reaped bedsheet without even knowing it when making the bed. I was a bit dumbfound because I started to wonder if the bedsheet was ever changed. :( Other than that, I have no complaints. Thank you for a good stay."

"Comfy bed, nice room"

"Really enjoyed my stay. Very clean and well managed property. Helpful and friendly staff, and spa services were top notch. Great overall experience."

"Beautiful room & nice, quiet stay."

"My friend lives close and we have made this place our vacay spot when I visit"

"We enjoyed the simplicity while being surrounded by nature and an outdoor area that offered the feel of “glamping”."

"It was our first time in Napa and this property was perfect for us as it was near amazing vineyards and Oat Hill Miine trailhead for great hiking. The pool and public spaces are frequented by families, however The Bathhouse and Spa areas are great and more quiet for adults. Food and beverage quality and staff was phenomenal."

"Have stayed here before. Have always enjoyed how the staff takes care of their guests."