"Clean hotel but poorly maintained for western standards. The breakfast was disappointing for Indonesian standards. I was a nice hotel at some point in history."
"Clean hotel but poorly maintained for western standards. The breakfast was disappointing for Indonesian standards. I was a nice hotel at some point in history."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Well equipped gym that is opened 24/7. Beautiful infinity pool overlooking the city. Comfortable rooms with renovated facilities like rain shower, bidet, standing lamp and fall into sleep beds and pillows, with very strong air con in the room.
Breakfast is wonderful, with variations each day.
Staff most welcoming and obliging. When I had an early morning, reception staff Jefry arrange for takeaway American breakfast ready at 5am.
Will stay again if in Jakarta.
Well equipped gym that is opened 24/7. Beautiful infinity pool overlooking the city. Comfortable rooms with renovated facilities like rain shower, bidet, standing lamp and fall into sleep beds and pillows, with very strong air con in the room.
Breakfast is wonderful, with variations each day.
Staff most welcoming and obliging. When I had an early morning, reception staff Jefry arrange for takeaway American breakfast ready at 5am.
Will stay again if in Jakarta.
Hotel is dated but clean and staff are friendly and approachable. Unfortunately there are lots of mosquitoes especially at the lobby area and guest receptions area. These are in the hotel and not outside. Best to eliminate this at its their first impressions when we come in and where guests sit around at the lounge cafe enjoying pastries and coffee. Can't stay long with all the mosquitoes.
Hotel is dated but clean and staff are friendly and approachable. Unfortunately there are lots of mosquitoes especially at the lobby area and guest receptions area. These are in the hotel and not outside. Best to eliminate this at its their first impressions when we come in and where guests sit around at the lounge cafe enjoying pastries and coffee. Can't stay long with all the mosquitoes.
Not all staff were helpful in getting us a grab or GoCar and pushed Bluebird which does not offer fixed price and has a bad reputation. Why push it when we specifically ask for other rides. They need to listen to the guests.
Not all staff were helpful in getting us a grab or GoCar and pushed Bluebird which does not offer fixed price and has a bad reputation. Why push it when we specifically ask for other rides. They need to listen to the guests.
Mohammad
Reviewed October 26, 2026Reviewed October 26, 2026
We have a 2 nights stay in Grand Hyatt Jakarta. Its a very pleasant stay as the hotel is surrounded by amenities. However, we were woken up by loud music played for the closure of the stretch of road for cyclists and people to take morning exercise around the hotel though we stayed on the 12th floor.
We have a 2 nights stay in Grand Hyatt Jakarta. Its a very pleasant stay as the hotel is surrounded by amenities. However, we were woken up by loud music played for the closure of the stretch of road for cyclists and people to take morning exercise around the hotel though we stayed on the 12th floor.
Anonymous traveller
Reviewed November 7, 2012Reviewed November 7, 2012
The hotel was very convenient and exceptionally clean. The front desk staff were friendly, helpful, and professional throughout my stay. Check-in was smooth, and the overall experience was comfortable and pleasant. I would definitely recommend this hotel and stay here again in the future.
The hotel was very convenient and exceptionally clean. The front desk staff were friendly, helpful, and professional throughout my stay. Check-in was smooth, and the overall experience was comfortable and pleasant. I would definitely recommend this hotel and stay here again in the future.