Santika Group, Ancol hotels

"The rooms were beautiful. The staff was wonderful. Their spa is the best ever in the massages are unbelievable."

"Front desk staff was extremely helpful despite the hotel was very busy with full occupancy "

"yes"

"Staff go out of their way to be lovely and accommodating. Anything you need. "

"Clean room, superb staff, nice breakfast, central location, free laundromat is a big plus."

"Clean"

"Yes, friendly staff, fantastic location and very spacious room"

"Very clean! The best staff and service I’ve ever seen. Extremely delicious breakfast. "

"Hotel is good for Kelapa Gading area we have stayed in Wizz, Harris and Cabin Hotels and El hotel is best value for money. Plus nice large foyer/ entrance area with a separate bar. Room are a bit dated and poorly lighting ours had a bath and hand held shower, i would of preferred a walk in shower."