Elaf Hotels, Arafat hotels

"Amazing will stay again en sha Allah "

"The hotel location was very good, haram 5-8 minute walk. The housekeeping staff was very good. Cleaned our room every day, gave us fresh towels as well as water. Bellboys were good. When we called them to take up/down luggage, came straight away. We did not use other services such as breakfast, laundry so can't comment. A laungry shop was 2 minutes away as well as money exchange. "

"Easy access "

"good and breakfast was really good "

"Excellent service "

"An excellent place for our first family umrah. We opted for breakfast and evening meal in our package which was superb! Have already recommended to some of our friends "

"It’s pretty clean and so help full stuff"

"Good"

"Food was really nice,with a lot of options in the buffet. We had a king suite which was nice and spacious. Staff were very nice and approachable. We dod experience one issue in that we noticed some bed bug bites. We did not see any bed bugs ourselves but we reported it nonetheless. Special mention goes to Riyaz Haniffa who came to resolve. He arranged for all our luggage to be transferred to another more superior room suite with fantastic views and arranged for complementary refreshments for the inconvenience. It was good to see that they take hygeine concerns so seriously. Stayed at this hotel twice now and would definitely return in future."