Swissotel, Makkah hotels

"Everything is managed well at the property, especially the receptionist and Mr Aziz at hotel really helped a lot ,, . Only thing is shuttle drops you near the stop of Haram extension site,, so again there’s a walk of around 15 min plus to get to Gate 79"

"Amazing service "

"Everything is good, except customer service could do better "

"The room was very clean and tidy, the staff were very friendly and helpful, very close to the Holly mosque. The shopping mall was fantastic and there was a great variety of options of food served. I highly recommend it to the new visitors and will come back to you soon. Thank you."

"Mashallah staffs are so nice! Thank you for hospitality."

"Lovely, clean and spacious rooms. Wonderfully helpful staff, amazing breakfast spread with an incredibly large seating area. Two separate routes to the haram, one internal via the clock tower building or one via the external main road. Great location.. only negative is that not all lifts go to the ground floor so occasionally you get a lift which takes you to P4 and you need another lift to take you to the ground floor but that's a minor issue. "

"The food was cold but maybe thats how it is served in Saudia so cant complain Different countries different lifestyles"

"Clean, spacious room, very friendly staff, delicious breakfast, easy access to haram. Wanted to recognize Mr. Yasir for his excellent customer service! Will stay here again. "

"Great room size, amazing holy view "