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Reviews of Studio 6 Roswell, GA - Atlanta

2 out of 5
Studio 6 Roswell, GA - Atlanta
9955 Old Dogwood Rd, Roswell, GA

Reviews

5.0
Rating 10 - Excellent. 73 out of 396 reviews" "
Rating 8 - Good. 52 out of 396 reviews" "
Rating 6 - Okay. 45 out of 396 reviews" "
Rating 4 - Poor. 53 out of 396 reviews" "
Rating 2 - Terrible. 173 out of 396 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nancy Y. on 16 May,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Alejandro

Stayed 3 nights in Mar 2024
Response from B Lowe General Manager on 10 Apr,2024
Thank You Mr. Alejandro for being a Valued Customer. We appreciate your business.

2/10 Terrible

Thea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw traffic that didnt look safe i ask management to put me in a area thats no noise no dogs they did the opposite dirty door nob on bathroom had tape on it roaches and they pit me as a female in the rear of the building never send anyone there its very unsafe and dirty staff stared at me from the time i got to door until i left out not a comfortable place
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

JAMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Jamir,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 10 Apr,2024
We at Studio 6 Thank You for being a valued Guest and Customer. We appreciate your business.

4/10 Poor

Joshua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay so obviously the first one wasn’t too bad but this time the floor was sticky, and the door didn’t lock when you left. I let the front desk know and it took a day to have someone from maintenance stop by. He had to replace a part but didn’t have it. They never followed up to fix it once he got the part. The don’t have a night desk staff so when you have an issue after 9 there is no one to contact. The inside of the microwave was missing most of the paint coating and I was afraid it might start sparking. People were running and screaming around at all hours. Upstairs it sounded like a giant dog was running back and forth all evening.
Response from B Lowe General Manager on 9 Feb,2024
Good day Joshua, we apologize for any inconvenience you might have experienced. The unforeseen circumstances that occurred during your stay was beyond our scope of control. Again, we apologize for any inconvenience. There is Night Security nightly on the property for anyone needing assistance. We will look into this matter and get it corrected. We value our guest and their Business. We hope you sincerely accept our apologies. We strive to keep our guest happy. We apologize for not meeting the goal. We Thank You Sincerely for lodging with Studio 6.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from B Lowe General Manager on 9 Feb,2024
Thank You Ms. Megan for your outstanding rating. We look forward to serving you and Thank You for being a Valued Guest at Studio 6.

10/10 Excellent

Olaoluwa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from B Lowe General Manager on 9 Feb,2024
Thank You for being a Valued Customer at Studio 6

10/10 Excellent

Olaoluwa

Stayed 1 night in Jan 2024
Response from B Lowe General Manager on 9 Feb,2024
Thank You for being a Valued Customer at Studio 6

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from B Lowe General Manager on 9 Feb,2024
Thank You Mr. Alejandro for being a valued customer and guest at Studio 6. We appreciate your business, and we will always leave a light on for you.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality staff
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan,2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

ha yeoung

Stayed 1 night in Jan 2024
Response from B Lowe General Manager on 9 Feb,2024
We apologize for the inconvenience you might have experienced, it's our goal to ensure all of the guest are happy with our guest experience. We apologize that we didn't meet your expectations. It's our pleasure to ensure all of our guest are happy. On our behalf, please accept our apologies.

4/10 Poor

Shernet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok if you don't like nice things.
The manger was wonderful but very thing else was ok. I won't be going back.
Stayed 2 nights in Dec 2023
Response from management on 1 Jan,2024
Good day Shernet, Thank you for your review. I apologize for the inconvenience you might have experienced while lodging with us. It's our goal to provide you with excellent customer service. Please accept our apologies. We aim to strive to make each guest happy. We hope you will give us another try to show you the great customer service. Thank You for choosing Studio 6

10/10 Excellent

Micharl

Stayed 5 nights in Dec 2023
Response from management on 1 Jan,2024
Thank you, Micharl, for your great ratings. We greatly appreciate your business.

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
SPIDER BITE
I informed the front desk about the spiders and the bite i endured. The roaches became heavy and the room was sprayed , but i still had roaches appear. My food was ruined due to this bugs and i also purchased bug spray to keep them away. I would like one of my nights refunded if not both due to this uncomfortable and sore bite.
Stayed 2 nights in Dec 2023
Response from management on 1 Jan,2024
Good Day Anonoymous, Thank you for your rating and review. We apologize for any inconvenience you might have dealt with while lodging with us. Our goal is to provide excellent customer Service to all of our guest. Could you please provide us with more information about your stay with us.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 26 Dec,2023
Hi Elizabeth,Thank you for the 5-star rating!Lilith#Team6

10/10 Excellent

Bernard

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice style, very helpful. Willing to please their guests at any time wonderful place to stay
Stayed 2 nights in Dec 2023
Response from CHLOE on 12 Dec,2023
THANK YOU, MR BENARD, FOR YOUR KIND WORDS, WE STRIVE TO MAKE OUR GUEST'S FEEL AS IF THEIR AT HOME HERE AT STUDIO6 - ROSWELL & WE THANK YOU FOR YOUR CONTINUED SUPPORT BY LODGING WITH US HERE AT STUDIO 6 - ROSWELL

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
They had a very nice staff and very helpful also more than willing to help you with any problems you had
Stayed 1 night in Dec 2023
Response from CHLOE on 12 Dec,2023
WE THANK YOU FOR REVIEW MR. BERNARD AND WE AIM TO PLEASE ALL OF OUR GUEST'S & RESIDENTS HERE AT STUDIO6 - ROWELL

8/10 Good

Karthik

Stayed 1 night in Nov 2023
Response from management on 9 Jan,2024
Thank You for your rating. We strive to provide Great Customer Service & Great Rooms. We appreciate your valued business and looking forward to you visiting us again.

10/10 Excellent

Donovan

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from management on 5 Dec,2023
Thank You for being a valued customer. We appreciate your business.

8/10 Good

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2023
Response from management on 5 Dec,2023
Thank You for being a valued customer. We appreciate your business.

2/10 Terrible

Peyton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 30 Nov,2023
Hi Peyton,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov,2023
Hi Donovan,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Ms Beverly and Brittany my two go to ppl!
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Mercedes

Stayed 2 nights in Nov 2023
Response from CHLOE on 12 Dec,2023
THANKS FOR LODGING WITH US MS. MERCEDES AND THANKS FOR YOUR REVIEW IT WAS OUR PLEASURE TO MAKE YOUR STAY HERE WITH US COMFORTABLE

8/10 Good

Peyton

Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 30 Nov,2023
Hi Peyton,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Peyton

Liked: Staff & service, amenities, property conditions & facilities
Parking and check in were easy. Room smelled like smoke.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Brian

Stayed 1 night in Oct 2023
Response from management on 5 Dec,2023
We apologize for any inconvenience you might have experienced. We thank you for being a valued customer and thank you for your review and rating.

8/10 Good

Wykita

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
I love the area .the room was fairly clean the wall can be aliitle cleaner. The bathroom have alittle mold in the corner. For the price the outside and inside can be alittle cleaner.but the staff is very nice and helpful. The housekeeping is very nice and i do see them working ..
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible cigarette smell
Stayed 1 night in Sep 2023

4/10 Poor

Edgar Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
You get what you pay for!
Stayed 1 night in Sep 2023

10/10 Excellent

Princess, fort Pierce

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my kids enjoyed everyday here staff was nice and the people around as well ..
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 18 Sept,2023
Hi Princess,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Brittni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kirstyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is that the staff is nice
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 11 Sept,2023
Hi Pamela,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly enough felt like prisoner in room and dirty bugs uncomfortable bed
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug,2023
Hi Robert,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

jeffery

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of illegal activity present at this establishment it felt very unsafe. I checked the mattresses upon arrival, only to find they were full of bugs. They literally were running everywhere when I lifted the mattresses up. The only positive part of the experience was that the staff was very understanding in refunding my payment.
Stayed 2 nights in Jul 2023
Response from Nancy Y. on 15 Aug,2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean environment. Thank you Beverly for a outstanding service
Stayed 7 nights in Jul 2023
Response from Nancy Y. on 15 Aug,2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Robert

Liked: Amenities
Staff excellent could make more convenient with cooking utensils as a kitchenette, but great for 60 plus tax
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug,2023
Hi Robert,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t even get to stay there. We went to check in while waiting for the manager to show up to the office, to be told they overbooked even though we had a reservation. Not staying with motel 6 again.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 31 Jul,2023
Hi Matthew,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible stay overall. A/C did not work, bugs everywhere. Beds hurt my back. Now i have to go to the chiropractor.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 25 Jul,2023
Hi Charles, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches everywhere
Hotel was filthy. Roaches everywhere, inside and out. The only reason I didn't leave is because of the logistics of finding something else that particular weekend. If I hadn't had my dog I would've rather slept in my car. Absolutely disgusting.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from AGM on 30 Jun,2023
THANK YOU MS. MATTIE FOR YOUR AWESOME REVIEW. We are glad your stay here is exceptional. looking forward to continuing services.

10/10 Excellent

Komang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,clean,and affordable hotel
Stayed 1 night in Jun 2023
Response from AGM on 3 Jul,2023
Thank You So Very Much for such an Awesome Review and Rating. We strive to make our guests and residents happy. We are glad you enjoyed your stay with us.

2/10 Terrible

Terrill

Disliked: Cleanliness, property conditions & facilities
Homeless people walking around property , multiple random animals , front desk staff was rude
Stayed 1 night in May 2023
Response from AGM on 28 May,2023
We sincerely apologize for your experience with us. Please accept our apology. We are taking all these issues seriously, and they are being addressed. Again, we sincerely apologize, and we strive to improve.

10/10 Excellent

Cliff

Stayed 1 night in May 2023
Response from AGM on 13 Jun,2023
Thank you for you Awesome Review and Rating.