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Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down duvet, pillow top beds

Guest reviews

4.6/5 Wonderful
554 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationTokyo Midtown13 min walk
Popular LocationNezu Art Museum16 min walk
Popular LocationTokyo Tower9 min drive
AirportTokyo (HND-Haneda)26 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds
  • Club Room, 2 Single Beds

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsClub Room, 2 Single Beds
  • Grand Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 85 sq m
    • Sleeps 4
    More detailsGrand Suite, 1 King Bed
  • Suite (Diplomat)

    Room amenities

    • 100 sq m
    • Sleeps 4
    More detailsSuite (Diplomat)
  • Club Room, 1 King Bed (Premium)

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsClub Room, 1 King Bed (Premium)
  • Grand Suite, 1 King Bed (Executive)

    Room amenities

    • 100 sq m
    • Sleeps 4
    More detailsGrand Suite, 1 King Bed (Executive)
  • Grand Suite, 2 Single Beds (Executive)

    Room amenities

    • 100 sq m
    • Sleeps 4
    More detailsGrand Suite, 2 Single Beds (Executive)
  • Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds (Club Access)

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds (Club Access)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tokyo

Located in Azabu-Juban neighbourhood, Grand Hyatt Tokyo is connected to a shopping centre. Tokyo Imperial Palace and Mori Art Museum are cultural highlights, and travellers looking to shop may want to visit Roppongi Hills and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Tokyo Midtown - 13 min walk
  • Nezu Art Museum - 16 min walk
  • Tokyo Tower - 9 min drive
  • Shibuya Crossing - 10 min drive
  • Tokyo National Olympic Stadium - 15 min drive

Getting around

  • Tamachi Station - 3 min drive
  • Roppongi Station - 7 min walk
  • Tokyo (HND-Haneda) - 26 min drive

Restaurants

  • Where to eat
  • Fiorentina – Serves breakfast, lunch and dinner.
  • Chinaroom – Serves lunch and dinner.
  • The French Kitchen – Serves breakfast, brunch, lunch and dinner.
  • Keyakizaka – Serves lunch and dinner.

About this property

Grand Hyatt Tokyo

5-star luxury hotel connected to a shopping centre in Azabu-Juban
7 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 387 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and DVD players are standard, as are flat-screen TVs with digital channels.
Grand Hyatt Tokyo offers 387 forms of accommodation with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 5000 per night
  • Valet parking: JPY 5000 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4680 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference space (30138 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 8:30 AM to 8:30 PM
Fees may apply; contact the property in advance to get details
Guests may be subject to health screenings for COVID-19 at the property.
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 4680 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Tokyo and receive a full refund?
Yes, Grand Hyatt Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Tokyo have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for JPY 5000 per night. Valet parking is available for JPY 5000 per day.
What time is check-in at Grand Hyatt Tokyo?
Check-in is from 3:00 PM to midnight.
What time is check-out at Grand Hyatt Tokyo?
Checkout is at noon.
Does Grand Hyatt Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 1150 per person, one-way, applies.
Where is this hotel located?
Located in Azabu-Juban, this luxury hotel is within 1 mi (2 km) of Tokyo Midtown and Nezu Art Museum. Tokyo Tower is 1.2 mi (2 km) away. Roppongi Station is 7 minutes by foot and Azabu-juban Station is 14 minutes.

Guest reviews

Overall score and ratings for Grand Hyatt Tokyo

4.6
Wonderful
5 - Excellent
381
4 - Good
137
3 - Okay
24
2 - Mediocre
7
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way. A don't miss.

Outstanding hotel, the service was impeccable, the workout room and pool beautiful and the various food outlets amazing. A wonderful experience. I believe this hotel to have the worlds best toilets, absolutely the Michelin three star experience of Asia except BETTER!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, services, restaurants, rooms and truly wonderful service.

Stayed 4 nights in Feb 2020