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Grand Hyatt Tokyo

5 out of 5

Overview of Grand Hyatt Tokyo

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down duvet, pillow top beds

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRoppongi Hills3 min walk
    Popular LocationTokyo Midtown13 min walk
    Popular LocationTokyo Tower8 min drive
    AirportTokyo (HND-Haneda)29 min drive

Choose dates to view prices

  • Room, 2 Single Beds

    Photos of Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds

  • Deluxe Room, 2 Single Beds (Club Access)

    Photos of Deluxe Room, 2 Single Beds (Club Access)

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds (Club Access)

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Grand Suite, 1 King Bed

    Photos of Grand Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 85 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed

  • Grand Suite, 1 King Bed (Executive)

    Photos of Grand Suite, 1 King Bed (Executive)

    Room amenities

    • 100 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed (Executive)

  • Deluxe Room, 2 Single Beds

    Photos of Deluxe Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed

  • Grand Suite, 2 Single Beds (Executive)

    Photos of Grand Suite, 2 Single Beds (Executive)

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsGrand Suite, 2 Single Beds (Executive)

  • Suite (Diplomat)

    Photos of Suite (Diplomat)

    Room amenities

    • 100 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Diplomat)

  • Club Room, 2 Single Beds

    Photos of Club Room, 2 Single Beds

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsClub Room, 2 Single Beds

  • Club Room, 1 King Bed (Premium)

    Photos of Club Room, 1 King Bed (Premium)

    Room amenities

    • 60 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed (Premium)

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

About this area

Tokyo

Located in Minato neighbourhood, Grand Hyatt Tokyo is connected to a shopping centre. Mori Art Museum and NHK Hall are cultural highlights, and travellers looking to shop may want to visit Roppongi Hills and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower.
Visit our Tokyo travel guide
View in a map
Map
Popular Location

What's nearby

  • Roppongi Hills - 3 min walk
  • Tokyo Midtown - 13 min walk
  • Sengakuji Temple - 4 min drive
  • Tokyo Tower - 8 min drive
  • Shibuya Crossing - 10 min drive

Getting around

  • Tamachi Station - 3 min drive
  • Roppongi Station - 7 min walk
  • AirportTokyo (HND-Haneda) - 29 min drive

Restaurants

  • Where to eat
  • Fiorentina – Serves breakfast, lunch and dinner.
  • Chinaroom – Serves lunch and dinner.
  • The French Kitchen – Serves breakfast, brunch, lunch and dinner.
  • Keyakizaka – Serves lunch and dinner.

About this property

Grand Hyatt Tokyo

5-star luxury hotel connected to a shopping centre in Minato
7 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 387 rooms boast deep soaking bathtubs, and offer free wired Internet and pillowtop beds. DVD players and fridges are standard, as are flat-screen TVs with digital channels.
Grand Hyatt Tokyo offers 387 forms of accommodation with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 5000 per night)
  • Valet parking on site (JPY 5000 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4680 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference space (30138 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 4680 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self-parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo
Grand Hyatt Tokyo Hotel Minato

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Tokyo and receive a full refund?
Yes, Grand Hyatt Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Tokyo have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Tokyo?
Self-parking is available for JPY 5000 per night. Valet parking is available for JPY 5000 per day.
What time is check-in at Grand Hyatt Tokyo?
Check-in is from 3:00 PM - midnight.
What time is check-out at Grand Hyatt Tokyo?
Checkout is at noon.
Does Grand Hyatt Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 1150 per person, one-way, applies.
Where is Grand Hyatt Tokyo located?
Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Midtown and Nezu Art Museum. Tokyo Tower is 1.2 mi (2 km) away. Roppongi Station is 7 minutes by foot and Azabu-juban Station is 14 minutes.
4.6
Wonderful
5 - Excellent
400
4 - Good
142
3 - Okay
24
2 - Poor
8
1 - Terrible
5

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Service and everything except staff in desk of spa , i just want a take a look the swimming pool(NOT SWIMMING) , i didn’t take rsvp , One of staff following me but didn’t say anything just only following me ! I don’t know what purpose staff following me , because swimming pool area not big so i think there is no reason to following me 🙈🙈
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way. A don't miss.
Outstanding hotel, the service was impeccable, the workout room and pool beautiful and the various food outlets amazing. A wonderful experience. I believe this hotel to have the worlds best toilets, absolutely the Michelin three star experience of Asia except BETTER!
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excellent location, services, restaurants, rooms and truly wonderful service.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location not knowing the city. Excellent concierge help.
Stayed 3 nights in Feb 2020

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