Shangri-La Hotels and Resorts, Bagan Lebai Tahir hotels

"The reception staff n porter personnels are all very friendly n helpful in resolving customers problems whether is small or big. Hotel location is very convenient to attractions, eateries, Chinatown, bus interchange n the free CAT bus services that serve the Georgetown city. "

"Close to malls, tourist attractions, great location for restaurants. Supermarket also close by, plus the usual 7 eleven for necessities. They have coin operated washers and dryers in site, best of all are the staff, such really nice people. Would definitely stay again. Spotlessly clean throughout our suite, nice Bed linen and towels - great experiece"

"Rooms are old."

"Fantastic location, great staff and very clean rooms. Great hotel fro walking the old town since it is close to everything. "

"The hotel is beautifully decorated in Pinang Peranakan style architecture, clean and the room was spacious with a ceiling fan as well as air con. Staff were friendly throughout. It is situated about a 10min walk from Hin Bus Depot and just round the corner from Lebuh Kimberley a busy and bustling food street. "

"Carpark view. Can pay more for higher room with better view if you want. Friendly and Helpful staff. There’s a connection to the beach via overhead bridge only accessible by hotel guests. Breakfast nice selection. No need to go early if you want. If you have to checkout early, can request the front counter to prepare breakfast to take away. Hotel is old but is well kept. Nice place. Have to use Grab to travel around but very easy and affordable. "

"Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that. "

"Staff very good facilities good and quality of food excellent"

"Location dry good and staff very polite and extremely helpful "