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"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"

"Clean. Staffs were very kind. Will use it again. "

"Great location and friendly staff "

"Very nice place, well kept, super friendly staff. Good value "

"This hotel is one of the best if not, the best that we've stayed in when vacationing in KK. Except for the water problems that KK is experiencing currently, it didn't stop the hotel from giving the best services."

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"Fantastic dinner and breakfast, beautiful property, super clean "

"A good experience "

"The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends. "