"Upon arrival, staff were BEYOND helpful, caring. They made me feel like i was the only one there. The room was SPOTLESS, clean as if i was the first person to use it. They were funny, and made sure that my stay was a vacation. They offered to order my dinner and have it delivered. Only problem. Which was my error for not saying anything, was the air condition could of been cooler, but they stated they could've fixed that. Besides that, BEST stay. What impressed me the most was that it being the first ECO friendly Hotel in the UK. That right there was and will make me return back to this establishment. The surrounding area wasn't so safe, but that's something that they can't control. A short drive, literally 15-20 min drive, and your in the central area of shops, restaurants, and lots of parking and not far from Parliament Square and Buckingham Palace. As being a reviewer for multiple things, including food, hotels, movies, toys, etc.. I'm giving this Hotel an 👍 👍 A. EXCELLENT JOB...."