Pet friendlies in Chelsea

We stay at the Chelsea Harbour Hotel when we are in town as it is located right next to our old neighbourhood. The location is great, right on the river, 5 mins from Kings Road and all the rooms are suites. The hotel is supposed to be non smoking but we have had on going issues with being smoked out of our rooms, having to change rooms twice during one stay. The staff said they don't really have any control over the guests smoking and cannot police it, so unfortunately smoking in the hotel remains an issue. The hotel is not run very well, with staff often making mistakes, forgetting luggage, ringing on doorbells of the wrong room, it seems there is little/ bad communications between staff and trying to get things done, such as moving rooms because of smoke can be like pulling teeth!! We have received compensation after multiple attempts to do so. Getting simple things done in this hotel can be a struggle, but locations is great and the rooms are big...

This is a high-end boutique hotel in an amazing location; it's 5 minutes from the Museum of Natural History / Victoria and Albert Museum, as well as 5 minutes the other direction from Harrods. It's also surrounded by a bunch of good restaurants and grocery stores if you need anything. The staff was very friendly and helpful, and gave us a free upgrade on arrival, which was awesome. Our room blew us away in its size, lighting, comfort and decor, and was immaculate down to the very last detail. The only problem we had was with the bathroom, which is quite small at about what I would guess is 5sqm2, so it's pretty tiny compared to the size of the room. They also missed a detail where you can't completely rest the toilet lid as it bumps into the flush handle. Not a big problem but I wonder how they got everything right but that. Oh, and the rooms don't have a full body mirror for the ladies. One thing; most of the guests seemed to be older and English, we didn't feel like we really fit in especially in such a small hotel with maybe 30 rooms at the most. There was a fire alarm problem and the manager came to speak to the guests during breakfast but it was pretty clear she didn't know how to talk to us (Asians) compared to the other older English couples at breakfast. Not a huge problem -- it will have to figure out how to move with the times. Would definitely come back here again.

One of the best hotel I stayed at in London. Spacious and always clean. The location is right in the middle of where all the attractions are.

Apartment was lovely. Clean and homely, perfect for what we were looking for. Just wish we had booked an extra night or two! We were at an event in Hyde Park and this apartment was walking distance from there so was a great location for us. Food provided for breakfast was lovely too, although a small pot of strawberry jam for the croissants would have been perfect!

Exactly what I had hoped. Personal service and attention to detail. Not a large chain. Very quiet setting but close to shopping , restaraunts, and transportation. I would DEFINITELY return.

The loaction was amazing and close to most pouplar place in london . I am realy recommend it

Great staff. Amazing location close to all of the hot spots and the room was very comfortable!

Great experience overall with this five-floor apartment in the heart of Chelsea. Quiet neighborhood but lots of cool pubs, restaurants and shopping nearby, as well as nearby access to Underground. Apartment had three and a half baths, two small balconies and outdoor garden space. Kitchen with island was perfect gathering place. Best feature was a house iPhone that provided directions to all places throughout London - phone even had a "Front Desk" feature if we had questions. Could have used more couches and comfortable chairs, but we were on the go most of the time. Again, great experience and onefinestay is off to a wonderful start in this business.

The hotel was very well located. Great restaurant next door, prime shopping, close to the tube and lots of cabs on hand. Loved it. Would definitely stay there again.