Independent, Billingham hotels

"Ramside Hall is always an exceptional experience. The grounds, hotel and spa are all beautiful and you feel completely revitalised after a visit. On this occasion I have to give a huge big up and THANK YOU to Leanne -the booking team -who delivered above and beyond to help accommodate me. had to change my accommodation date firstly due to a car crash and secondly when my child care fell through; helping me to accommodate bringing my daughter. She is positive and solutions focussed. She really picked me up with her bubbly approach and her desire to ensure, as a customer, I was beyond happy with my experience. She is a huge credit to Ramside and an ambassador for the group more broadly. "

"A fantastic place to visit going back in time x we had our wedding reception and honeymoon there 30 years ago and we have been back to celebrate our Pearl wedding anniversary the staff the good the venue were excellent "

"Perfectly located for strolls around Durham: Up to the Durham Cathedral, Durham Castle, Durham centre with restaurants, shops and cafés, less than 10 minute walk away. We paid slightly more for a premium river view walk and we did not regret it. Perfect view in the morning and dusk of the world passing by. Loved walking along Durham riverwalk. Highly recommend but would recommend you get dropped off if possible as parking is not free and can stack up if you’re staying more than one night. "

"Great hotel and fantastic staff"

"Mandy on reception was brilliant in helping us with our stay and answering questions."

"Great hotel. Modern and clean. Staff are fantastic! Really friendly! "

"Booked 2 rooms unfortunately on opposite ends of the hotel. Staff all very friendly and helpful "

"Ideal location for visiting Durham "

"We booked a 2 night stay in one of the family rooms. For what the hotel offered it was exceptionally good value. We barely found any other hotels around with decent rooms for the same price, nevermind one with a swimming room and gym! The family room was great, although we did switch it to begin with. The rooms are in 2 sections and our first room had one of the kids beds in with the double bed, meaning if we'd stayed there with our 2 year old we wouldn't have been able to watch TV, make a brew or even talk! Probably not an issue with older kids who stay up later, but just something to be mindful of when booking with younger kids. That being said they staff switched out room with no hesitation and we did get one that had both kids beds together and the double separate. We arrived with bikes and the staff kindly allowed us to store them inside a locked room in the hotel which saved us the worry of leaving them on the car roof for the whole visit. Another nice touch. Breakfast was great, porridge, fruit, cereals, croissants, yogurts and a full cooked option too. Enough there to fill our kids up and save a few quid on lunch! Swimming was an added bonus, but just be mindful that kids can only swim 8am-10am (which is right through the breakfast time) or 2pm-6pm. This did take some careful planning on when to go without it interfering with the rest of our plans. However, we did manage to go twice in the 2 days. The later check out of 11am as standard was very helpful as well!"