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Reviews of Patshull Park Hotel Golf and Country Club

3 out of 5
Patshull Park Hotel Golf and Country Club
Patshull Road, Pattingham, Wolverhampton, England

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 186 reviews" "
Rating 8 - Good. 97 out of 186 reviews" "
Rating 6 - Okay. 25 out of 186 reviews" "
Rating 4 - Poor. 11 out of 186 reviews" "
Rating 2 - Terrible. 11 out of 186 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Mar 2020
Response from Joanne on 27 Mar,2020
Thanks Neil, we hope to see you again soon

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Crufts Stay 2020
We found the hotel to be very comfortable. However the bathroom had a couple of small issues. The extractor fan was very noisy whilst on. Also there was no safety mat in the shower/bath which when in use was quite slippery. We raised this matter with reception at the time of our stay.
Stayed 4 nights in Mar 2020
Response from Joanne on 16 Mar,2020
Hi Louise Thank you for your comments, we hope to see you again soon

8/10 Good

Sajid K

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Joanne on 12 Feb,2020
Thank you for your review, we hope to see you again soon

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service
Great location
The hotel is in a great location with a wonderful lake But the hotel is a little tired rooms decor and furnishings, although comfortable It offers free parking and WiFi and the staff are welcoming and friendly The breakfast is a buffet help yourself which offers plenty of choice
Stayed 1 night in Jan 2020
Response from Joanne on 3 Feb,2020
Hi Wayne Thank you for your recent review and I'm pleased to hear that on the whole you enjoyed your stay We have a refurbishment program starting soon - which we appreciate is long overdue

6/10 Okay

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Place needs updating, shower was pathetic! room 47. WiFi in the room was practically non existent, unless you stand by the door! Staff were great, food good.
Stayed 1 night in Jan 2020
Response from Joanne on 3 Feb,2020
Hi Gordon Thank you for your recent review. We are aware of the lack of wifi and problems with the water pressure both of which are due to our location. Thankfully, these are both being addressed by our owners along with a full refurbishment program

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, lovely views Easy parking and room, although a little dated looking, was perfectly clean
Stayed 1 night in Nov 2019
Response from Joanne on 3 Feb,2020
Hi Thank you for your recent review and I'm pleased to hear that you enjoyed your stay We have a refurbishment program starting soon - which we appreciate is long overdue, we hope you will stay with us again and notice some big changes!

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Joanne on 8 Jan,2020
Thank you, we're glad you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Exceptional value for money @ £79/room inc breakfast. The only downside was the room was quite cold at night and the spare blanket/quilt was a bit grubby plus the gym equipment was a bit dated.
Stayed 1 night in Dec 2019
Response from Jo on 23 Dec,2019
Hi Thank you for your review. I'm concerned to hear that the extra blanket in the room was not up to our usual standard, we will get all of these checked by our Housekeeping team. Hope you have a Merry Christmas!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Joanne on 2 Dec,2019
Thank you for your review, we hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Reception on 25 Nov,2019
Thank you for your recent review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay as we were there last year too for charity ball like this year
Stayed 1 night in Nov 2019
Response from Joanne on 18 Nov,2019
Hi Thank you for your review, we hope to see you again next year for the ball!

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely location, excellent value.
Amazing value... (although the hotel does needs some TLC), the location was beautiful, breakfast over looking the lake watching the sunrise is not the usual hotel offering. The pool was a good size and there was also a small gym... but with several cardio machines on offer. Very good value for money for all these amenities. The room was a reasonable size and the bed comfy. Only a small gripe on the food offering... it was the same soup every night and no option for a Caesar salad (or any main dish salad) pub grub every evening is too much for me. Would use again.
Stayed 5 nights in Nov 2019
Response from Joanne on 18 Nov,2019
Hi Lisa Thank you for your kind review, agreed we are in need of some TLC and hopefully this will be happening in the not too distant future. I will pass your comments on to the Chef regarding the bar menu, we should be offering healthier options and will get this looked at straight away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Heating in rooms temperamental had to ask for heater
Stayed 3 nights in Oct 2019
Response from Joanne on 5 Nov,2019
Thank you, can you let us know which room you stayed in so I can get maintenance to have a look at this. Many thanks

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Joanne on 1 Nov,2019
Thank you for your review, we hope to see you again soon

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from Joanne on 22 Oct,2019
Thank you for your score, we hope to see you again soon

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting by a lovely lake. Lovely staff. Food and drink on the expensive side. Nice pool. No soap in the showers.
Stayed 1 night in Sep 2019
Response from Joanne on 2 Oct,2019
Thank you for your feedback, we hope to see you again soon

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Perfect for a short stay as we visited friends in nearby villages. Decor a bit dated..but everything else in room and around hotel was good. Lovely view over lake in the morning, we sat near open patio doors in the sun having an excellent breakfast. Good free WiFi and easy parking.
Stayed 2 nights in Aug 2019
Response from Joanne on 2 Oct,2019
Thank you for your feedback, we hope to see you again soon

8/10 Good

sean

Stayed 2 nights in Jul 2019

6/10 Okay

Jim

Liked: Cleanliness, staff & service, room comfort
Rowdy groups of golfers
The venue is set in very beautiful surroundings with lovely views of the lake. The staff were very friendly and the service very good. But the evenings were spoilt by loud rowdy groups of golfers and one evening we awoken at 11.30 by a group having discussions in one of their rooms. After they were approached twice the party eventually broke up at 12.30.
Stayed 3 nights in Jul 2019

8/10 Good

A, Norwich

Travelled with family, Business traveller
Liked: Amenities
The surrounding grounds including a large lake are calming and immaculately kept. The hotel needs modernization and a complete refit including air-conditioning in the rooms.
Stayed 4 nights in Jul 2019

8/10 Good

Pimpattra

Liked: Cleanliness, staff & service
The room number 46 can’t access WiFi not ever received phone call or make a phone call which is annoying as nowadays everywhere is easy to use a phone call & internet. However, overall is good and nice location and staff are helpful and friendly.
Stayed 6 nights in Jun 2019
Response from Joanne on 11 Jul,2019
Hi Thank you for your recent comments. Unfortunately, due to our rural location we do at times experience problems with mobile and wi-fi connections unlike if you stayed in a major town or city - but then you wouldn't have the fabulous views and peace and quiet

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant nights stay .. Staff very friendly & a lovely breakfast
Stayed 1 night in Jun 2019
Response from Joanne on 11 Jun,2019
Thank you for your kind comments, I will pass these on to the team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Joanne on 3 Jun,2019
Thanks Catherine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Joanne on 23 May,2019
Thank you for your review!

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A MAZING
An amazing hotel views are stunning surroundings very tranquility will be staying here again. Food very good, up there!!!
Stayed 1 night in May 2019
Response from Joanne on 18 May,2019
Hi Bronwen Thank you for your fabulous comments, we look forward to seeing you again soon

8/10 Good

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fabulous location
Brilliant hotel in fantastic location Hotel is dated in the room but boasts restaurant bar swimming pool beauty centre The surrounding grounds are a beautiful huge pool where you can fish hide boats Then the Patshill golf course encircles the hotel I’m not a golfer but my son did enjoy his games and at £12-50 for residents he said great value Only down side my wife and sun both had sickness after eating the food It’s expensive and not good Very oily and greasy But aside from that loved it Local village around one mile away had pubs church convenience store The pigot arms in the village does fantastic food at reasonable price We shall be back fantastic time
Stayed 8 nights in Apr 2019
Response from Joanne on 2 May,2019
Hi Malcolm Thank you for your review, however I am concerned about your comments regarding the food. Was this reported to a member of the team at the time?

10/10 Excellent

Linda, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Joanne on 27 Mar,2019
Thank you for your review, I hope we see you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely setting. Very poor track to reach the hotel. Dated room 12a. Breakfast poor for £12.50.
Stayed 1 night in Mar 2019
Response from Joanne on 27 Mar,2019
Thank you for your comments, I am sorry to hear we did not reach your expectations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Joanne on 5 Apr,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it's some way from Wolverhampton it had everything I needed, peace, quiet reasonable gym, nice grounds for evening stroll and lovely views to enjoy great breakfast.
Stayed 1 night in Feb 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Joanne on 5 Apr,2019
Thank you for your review, we hope to see you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here for one night. Slept well in a lovely room.
Stayed 1 night in Feb 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Great family stay
Lovely hotel, dated but clean. Staff were great, breakfast was amazing.
Stayed 1 night in Feb 2019
Response from Joanne on 5 Feb,2019
Hi Richard Thank you for your recent comments, I will pass these on to the team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel in lovely grounds.Quiet. very helpful staff very clean,well appointed and comfortable room.
Stayed 1 night in Feb 2019
Response from Joanne on 5 Apr,2019
Thank you for your review, we hope to see you again soon

6/10 Okay

Jason

Liked: Staff & service
Expensive rooms for a very dated hotel
Stayed for 1 night while in the area on business, hotel is very dated, fitness centre is ok but again in need of modernisation, food was adequate, lack of decent phone signal and intermittent WiFi, most likely wouldn't stay here again
Stayed 1 night in Jan 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, I am sorry to hear we did not meet your expectations during your stay

8/10 Good

Sanjeiv

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight escape!
Amazing place with amazing staff. Thank you Sarah and her team x
Stayed 1 night in Feb 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, room comfort
Quiet and comfortable
good night sleep
Stayed 2 nights in Jan 2019
Response from Joanne on 10 Mar,2019
Thank you for your review, we hope to see you again soon

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019
Response from Joanne on 31 Jan,2019
Hi Thank you for your comments. I am sorry that we did not meet your expectations, should you wish to discuss this further please do not hesitate to contact me.

2/10 Terrible

E

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay was disappointing due to loud music until 1 am and guests making an unnecessary amount of noise. Not what we hoped for and no apology from staff. Will not be returning.
Stayed 1 night in Jan 2019
Response from Joanne on 31 Jan,2019
Hi Thank you for your comments. I am sorry that we did not meet your expectations, should you wish to discuss this further please do not hesitate to contact me.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural peace
Attending course nearby and this was the perfect location for a leisurely start avoiding business traffic. The setting is amazing, surrounded by golf course and lakes.
Stayed 1 night in Jan 2019
Response from Joanne on 21 Jan,2019
Hi Jenny Thank you for your kind comments, I hope we see you again in the near future

8/10 Good

Mark

Liked: Staff & service, room comfort
Winter stay
Managed to get a good deal on the Room and breakfast rate through Hotel.com. Food (although I only had breakfast), service and staff were great and nothing was too much trouble. There is a spa and gym, but didn't get the opportunity to use them and I'm sure in the summer months you're able to go for a pleasent walk around the grounds and lakes. The hotel and rooms do look a little dated and requires some TLC, but as this is a golf course it does have that 'golf club' look and feel to it - wood panels, pictures of past captains and other famous golf courses around the world etc. The room was a good size and generally clean, although the bathroom did have a few cobwebs and a couple of large spiders to keep me company, but other than that a pleasent stay.
Stayed 1 night in Jan 2019
Response from Joanne on 16 Jan,2019
Hi Mark Thank you for your comments, I will pass these on to the team - especially the one regarding the spiders

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Stayed 2 nights in Dec 2018
Response from Joanne on 9 Jan,2019
Thank you for your comments, we hope to see you again soon

8/10 Good

kirsty

Liked: Cleanliness, staff & service, room comfort
Great staff
Clean hotel, lovely staff. Decor a bit dated. Nice gym and swimming pool.
Stayed 2 nights in Dec 2018
Response from Joanne on 20 Dec,2018
Hi Kirsty Thank you for your comments, I will pass these on to the team. I hope we see you again in the near future. Regards

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Clean
Is in the middle of nowhere with aged decore staff very helpful
Stayed 1 night in Nov 2018
Response from Joanne on 17 Nov,2018
Hi Paul Thank you for your comments, I will pass these on to the team Regards

10/10 Excellent

Mrs mc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great pace to stay
great place to stay, would highly recommend, huge bedroom, breakfast excellent
Stayed 1 night in Nov 2018
Response from Joanne on 17 Nov,2018
Thank you for your comments, I will pass these on to the team. I hope we see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from Joanne on 4 Dec,2018
Thank you for your review, we hope to see you again soon