From the moment we enteted the property the welcome from the staff was warm, welcoming and friendly.
Our room on the 24th floor was clean and well equipped.
The bed was very comfortable with a choice of pillows, we slept very well indeed.
Our stay was due to a gift of afternoon tea for our recent wedding which was absolutely gorgeous in the restaurant on the top floor, the views across the city were outstanding, keeping the subject of food and restaurant, we had the full Englush breakfast, you will not eat for the remainder of the day, there is plenty of it. The staff are attentive ensuring you have all you need.
As part of our stay we'd incorporated a trip to Edgebaston for The Hundred Cricket, the lovely lady on reception ordered a taxi for us, which arrived in minutes.
The only negative is that the website states car parking ticket is valudated for a reduced rate, its not.
Overall we thorougy enjoyed our stay, we highly recommend and will definitely stay again, thank you all for a thoroughly enjoyable visit.