Garden

Reviews of Oxley Motel

3.5 out of 5
Oxley Motel
535 Mossvale Road, Burradoo, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 259 reviews" "
Rating 8 - Good. 105 out of 259 reviews" "
Rating 6 - Okay. 27 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 4 out of 259 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabbi
Good internet speed, open garden fir fresh air
Stayed 3 nights in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. The room and bathroom were very clean. The room was spacious, as was the bathroom. This was a solid motel that I would stay at again.
Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
very tidy and clean. beds comfortable. lots of room to move around. instant hot water for shower.
Stayed 4 nights in Oct 2023
Response from Thu on 11 Nov,2023
Hi Colin,Thank you so very much for your positive feedback. We are looking forward to welcoming you again soon.Kind regards,Oxley Motel

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was very easy, pleasant people to deal with and not far from the goings on in The Southern Highlands.
Stayed 2 nights in Sep 2023
Response from Thu on 11 Nov,2023
Hi Josephine,I am glad that you had a beautiful experience to stay with us. I hope to see you again soon.Kind regards,Oxley Motel

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely clean and quiet. Will be staying again.
Stayed 2 nights in Sep 2023
Response from Thu on 11 Nov,2023
Hi Simone,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us.Kind regards,Oxley motel

6/10 Okay

Pamela

Very loud noise transfer from other rooms. Bed and pillows were very hard and pillows smelt of smoke.
Stayed 1 night in Jul 2023

8/10 Good

neville

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Oxley Motel on 20 Jul,2023
Hi Neville,Thank you for your positive review. We are looking forward to seeing you again in Bowral.

2/10 Terrible

Carolyn

Stayed 1 night in Jul 2023
Response from Philip - Oxley Motel on 17 Jul,2023
Hi Carolyn,We thank you for time and review. As per our conversation, it is up to Lastminutes.com to refund your money when you not turn up for the booking. And I did urge you to contact Lastminutes.com direct to resolve the matter. I understand your frustration and wish to see you next time in Bowral. I am sorry that you leave a score of 1 review. It does not reflect the actual experience nor the condition of the property, in a long run it does either of us or Lastminutes.com any favour.Thanks.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023
Response from Thu on 16 Jun,2023
Hi TonyThank you for giving us a perfect rating. Looking forward to welcoming you again next time.Kind Regards

10/10 Excellent

Keith

Stayed 1 night in May 2023
Response from Thu on 16 Jun,2023
Hi KeithThank you for giving us a perfect rating. Looking forward to welcoming you again next time.Kind Regards

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, attractive garden
Stayed 1 night in Apr 2023
Response from Thu on 8 Apr,2023
Hi June,I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel.Regards

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay - will visit again if I’m in the area.
Stayed 1 night in Apr 2023
Response from Thu on 8 Apr,2023
Hi Anne,We really appreciate you taking the time to share your rating with us. We hope to see you again soon.Regards

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating people running the Motel. We arrived early by about 4 hours but they were very helpful in allowing us into our room as it was ready. Very good value in an expensive area.
Stayed 2 nights in Mar 2023
Response from Thu on 8 Apr,2023
Hi Daryl,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I hope that we will welcome you back soon.Regards,

8/10 Good

Rosemary

Stayed 2 nights in Feb 2023
Response from Thu on 8 Apr,2023
Hi Rosemary,Thank you for your review and for choosing our motel. Looking forward to seeing you again soon.Regards

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang for buck a fantastic little place.
Stayed 1 night in Feb 2023
Response from Oxley Motel on 7 Mar,2023
Hi William,Thank you so much for your kind words. We really appreciate you taking the time to share your rating with us. We hope to see you again soon.Regards,

8/10 Good

Jane

Liked: Staff & service, amenities, property conditions & facilities
Situated in the most beautiful area i have ever seen bowral area is absolutely stunning could be bringing the caravan back
Response from Thu on 24 Jan,2023
Hi Jane,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I’m looking forward to having you again.Kind regards,Oxley Motel

6/10 Okay

Diana

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the bed was very comfortable. Quiet place too. Loved it 😊
Stayed 1 night in Dec 2022
Response from Thu on 3 Jan,2023
Hi Elizabeth,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I hope to see you again soon.

10/10 Excellent

Jiankun

Stayed 1 night in Dec 2022

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient to Bowral. Quiet air conditioning in bedroom. Cost above actual rating condition. Jug with exposed electrical wiring. Unstable ironing board. No heater in bathroom, with open window grid and extraction fan.
Stayed 1 night in Nov 2022
Response from Thu on 26 Nov,2022
Hi Cheryl,We really appreciate you taking the time to share your review with us.Regards,Oxley Motel

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel was fantastic Had everything plus a really comfy bed. The only negative was the windows didn't open!
Stayed 1 night in Nov 2022

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a inbuilt spa in the bathtub, very fancy facility.
Stayed 1 night in Nov 2022
Response from Thu on 15 Nov,2022
Hi Rachel,I’m happy that you enjoyed your stay, and I’m looking forward to having you again.Regards,Oxley Motel

8/10 Good

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Thu on 2 Nov,2022
Hi Randall,I hope to welcome you back again soon.Regards,Oxley Motel

10/10 Excellent

Olesya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated right near Bowral. Room size was on a bigger size. Clean and quiet. Nice area if you intend to explore the Southern highlands.
Stayed 1 night in Oct 2022
Response from Thu on 2 Nov,2022
Hi Olesya,Thank you for your positive comments. I hope to see you again soon.RegardsOxley Motel

2/10 Terrible

Sarah-Jane

Stayed 1 night in Oct 2022

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service
Delightful place to spend a few days. Very spacious and quiet room.
Stayed 3 nights in Oct 2022
Response from Thu on 19 Oct,2022
Hi Kim,Thank you very much for your comments. Wish to see you again.Best regards.

6/10 Okay

Vicky

Travelled with partner
Liked: Cleanliness
I was a bit taken back that on the front door before entering it said your shoes off before entering. A lot of notes saying what not to do. Felt like I was on a school excursion not a holiday.
Stayed 1 night in Oct 2022
Response from Thu on 13 Oct,2022
Dear Vicky,Thank you for your comments. We accommodate a spectrum of customers, in which a large percentage are trade workers who may have very dirty booths, without these instructions we are unable to keep our motel nice and clean for the next guests. Sorry, we make you feel like you were on a school excursion.Kind regards,Oxley Motel

8/10 Good

Debbie

Stayed 1 night in Jul 2022

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good bathroom
Stayed 1 night in Jun 2022
Response from Thu on 19 Jul,2022
Hi Stuart, I’m happy that you enjoyed your stay with us. I’m looking forward to having you again. Kind regards, Oxley Motel

10/10 Excellent

Maree

Stayed 1 night in Jun 2022

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully warm, a real treat with the cold weather
Stayed 2 nights in Jun 2022
Response from Thu on 19 Jul,2022
Hi Ernest, Thank you so much for your kind words. We really appreciate you taking the time to share your rating with us. We hope to see you again soon. Kind regards, Oxley Motel

10/10 Excellent

Richard

Stayed 3 nights in Apr 2022

10/10 Excellent

Don

Stayed 2 nights in Apr 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 5 nights in Apr 2022

10/10 Excellent

Lynette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly check in, staff accommodating, safe parking, rooms well appointed and very clean.
Stayed 1 night in Apr 2022
Response from Thu on 21 Apr,2022
Hi Lynette, Thank you for your positive comments. I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel. Regards,

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
We arrived after dark and the Oxley was easy to find. Convenient to shops (short drive). Bed was comfortable and room quiet overnight.
Stayed 1 night in Mar 2022
Response from Thu on 3 Apr,2022
Hi Heather, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I hope your next stay with us just around the corner. Kind regards, Oxley Motel

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated, leaking tap, reasonably clean
Stayed 3 nights in Feb 2022
Response from Thu on 4 Mar,2022
Hi Laura, Thank you for taking your time to review your stay. I have noted your comments. Kind regards Oxley Motel

4/10 Poor

ROBYN

Liked: Staff & service
Disliked: Property conditions & facilities
Desperately needs a makeover
Our room was a 2star rating. Mismatched cheap old furniture. Very old marked carpet. Bathroom has had a refurb but mould in some tiles. Its mainly used by tradies. Wouldn't stay again.
Stayed 1 night in Feb 2022
Response from Thu on 4 Mar,2022
Hi Robyn, Thank you for taking your time to review your stay. I have noted your comments. Price is a major indicator of people choice to stay. Kind regards Oxley Motel

10/10 Excellent

Jerry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quite and good position
Stayed 2 nights in Feb 2022
Response from Thu on 22 Feb,2022
Hi Jerry, Thank you very much for taking your time to review your recent stay with us. I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel. Kind regards Oxley Motel

8/10 Good

leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best nights sleep, bed super comfortable, room very quiet and dark, spa very relaxating.
Stayed 1 night in Jan 2022
Response from Thu on 21 Jan,2022
Hi leanne, Thank you very much for taking your time to review your recent stay with us. I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel. Kind regards Oxley Motel

10/10 Excellent

Geoff, Parkes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hosts are super friendly and the room was spotless, loved the soap dispensers in the bathroom, and bed and pillows were fresh and clean,stayed in 3 motels this summer and this was the best and cheapest, we will be back for our next stay in Bowral ,
Stayed 1 night in Jan 2022
Response from Thu on 12 Jan,2022
Hi Geoff, Thank you for giving us a perfect rating, and positive comments. I am so glad to hear that you enjoyed your stay with us. I am looking forward to welcoming you back very soon. Kind regards, Oxley Motel

4/10 Poor

Rameshbabu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
On a week long road trip, we stayed 2 nights in the hotel.. the room was not cleaned for the entire stay citing covid reason (we didn't had such a bad experience in other hotels we stayed along the trip and room was cleaned everyday even during covid), floor was with dead bugs, window curtains with cob webs hanging, bed with feel of springs, kettle was dirty and disgusting.. It is too expensive for the service and the condition of the hotel room.
Stayed 2 nights in Jan 2022
Response from Thu on 8 Jan,2022
Dear Rameshbabu, We have noted your comments. All our rooms are cleaned before the next customer occupied the room. We had very good reviews from clients before and after your stay in that room. If the room was in condition you have mentioned, you should notify us on your point of first entry. We also have advised you prior to entry about our COVID-19 policy room service. All our guests are very happy and understandable with the situation of increasingly infectious Omicron virus. Regards, Oxley Motel

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Thu on 8 Jan,2022
Hi Kim, Thank you very much for your review. We're looking forward to welcoming you again. Kind regards, Oxley Motel

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location for Bowral and southern highlands. Good cheap option for Bowral
Stayed 1 night in Jan 2022
Response from Thu on 6 Jan,2022
Hi Scott, Thank you very much for taking your time to review your recent stay with us. I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel. Kind regards, Oxley Motel

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities
I'd be happy to stay again due, most importantly, to its cleanlinesd
Stayed 1 night in Dec 2021
Response from Thu on 5 Jan,2022
Hi Di, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I am looking forward to welcoming you again. Kind regards, Oxley Motel

10/10 Excellent

Susan

Stayed 1 night in Dec 2021
Response from Thu on 1 Jan,2022
Hi Susan, Thank you very much for giving us such a great rating. I’m happy that you enjoyed your stay, and I’m looking forward to having you again in our motel. Kind regards, Oxley Motel

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Thu on 5 Jan,2022
Hi Neil, It's great to welcome you back. Hope to see you again next time. Kind regards, Oxley Motel

8/10 Good

Helen Ann

Stayed 1 night in Dec 2021