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Reviews of Dunsborough Bay Village Resort

2.5 out of 5
Dunsborough Bay Village Resort
Units 32-34, 26 Dunn Bay Rd, Dunsborough, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

6.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with family
Liked: Staff & service
Great location
Stayed 2 nights in Jan 2024
Response from Natalie on 15 Jan,2024
Thanks for your review Peter

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Harriet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment. I liked that there was a dishwasher, so no hand-washing dishes on holiday!
Stayed 3 nights in Sep 2023
Response from Nat on 27 Sept,2023
Glad you enjoyed your stay

6/10 Okay

Glen

Stayed 2 nights in Jun 2023
Response from DBVR on 14 Aug,2023
Thanks for your review.

6/10 Okay

Celeste

Disliked: Staff & service, amenities, property conditions & facilities
Very DUSTY dust bunnies under bed all over the blinds. Did not like that I only found out when I arrived I was on my own no one to greet me no service whatsoever its privately managed! Had to ask neighbours for help! Hotel reception didnt know as its PRIVATE,
Stayed 2 nights in May 2023
Response from DBVR on 23 May,2023
Dear Guest,My apologies that there was some dust in the room, I have asked our contract cleaners to detail these areas which due to being in a regional area and on the ocean attract dust very quickly. We do advertise that our privately managed accommodation is self check-in only and this is also mentioned in the 3 emails sent to you prior to arrival. Please advise if you did not receive these so we can check our systems.

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The room was comfortable and clean. Self check-in was really easy. Centrally located and close to shops. A very enjoyable experience.
Stayed 3 nights in May 2023
Response from DBVR on 20 May,2023
Thanks Marc,We really value your feedback and rating.Regards DBVR

4/10 Poor

Glen

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was lovely and clean, quiet and cool. An extra roll of toilet paper and rubbish bag would have been appreciated. Will definitely stay again.
Stayed 3 nights in Feb 2023
Response from Natalie on 6 Mar,2023
Thanks Suzanne, I have asked the cleaners to ensure that these items are performed regularly as they are part of our normal procedures.DBVR

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Natalie on 26 Apr,2022
Thanks for your positive review Elizabeth. We look forward to accommodating you again soon. DBVR

6/10 Okay

MICHAEL

Travelled with partner
Liked: Amenities
No black out blinds, light in foyer kept coming on during the night, security light right outside the window stayed on until 1145 each night and it was not possible to close the blinds properly to prevent it lighting the apartment up. No thought has gone into the lighting/sleeping arrangements spoiling what was otherwise an excellent laid out apartment..
Stayed 3 nights in Nov 2021

10/10 Excellent

Katsina

Travelled with partner
Liked: Cleanliness
Didn’t enjoy carrying luggage up the stairs to the upstairs apartments.
Stayed 2 nights in Sep 2021
Response from Natalie on 3 Oct,2021
Dear Guest, We are limited by what descriptors are available on Expedia, but all of booking information refers to all of our privately managed apartments being on the first floor. We will contact Expedia to see if they can make this clearer for future guests. DBVR

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facilities great. Good communication. Great location. Had recently been painted, paint odour very strong
Stayed 2 nights in Jun 2021
Response from Nat on 12 Jul,2021
Thanks for your feedback. We have been airing the rooms as much as is possible between guests visits. Hopefully the brightness of the new paintwork outweighs the mild odour. ;)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy self check in and out.
Stayed 2 nights in Apr 2021
Response from Nat on 18 Apr,2021
Thanks for your positive response and hope to accommodate you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Very central to everything walking distance to most. Natalie was very helpful to make our stay special for us.
Stayed 2 nights in Mar 2021
Response from Nat on 30 Mar,2021
Glad you enjoyed your stay and we look forward to hosting you again. Natalie, DBVR

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021
Response from Nat on 14 Mar,2021
I just wanted to say a personal thank you for the positive review you gave us, we appreciate your time and response. We look forward to accommodating you again soon. Kind regards Natalie - DBVR

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
A good option for accomodation
A very enjoyable stay. Very comfortable and well located.
Stayed 4 nights in Jan 2021
Response from Natalie on 14 Jan,2021
Hi Brian Thanks very much for your positive feedback. We look forward to accommodating you again soon. - DBVR

6/10 Okay

Steve, Perth

Travelled with partner
Disliked: Amenities
Well positioned in the Centre of town with onsite parking. Site facilities were only average and the room itself could have included more amenities.
Stayed 6 nights in Jan 2021
Response from Natalie on 14 Jan,2021
Hi Steve We appreciate your positive feedback. We look forward to accommodating you again soon. - DBVR

8/10 Good

Daniel

Liked: Room comfort
Fantastic location for couples and families .
Great spot , bed was firm but ok , quiet at night , great facilities , kitchen draws weren’t very clean and a small ant problem , great shower , overall good and would stay again !
Stayed 3 nights in Dec 2020
Response from Natalie on 14 Jan,2021
Hi Daniel. Thanks for your feedback. I have brought these items to the attention of our cleaners and we will work on improving for you.

10/10 Excellent

Paul

Stayed 3 nights in Dec 2020
Response from Nat on 20 Jan,2021
Thanks for your positive response. - DBVR

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020
Response from Nat on 10 Dec,2020
Dear Guest, thanks for your positive feedback. - DBVR

10/10 Excellent

Keith, Perth WA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was perfect. Location, Cleanliness and size of room. Bamboo Restaurant at front of premises and right in the heart of shopping, restaurants and coffee places. Would highly recommend and will stay there everytime. Fantasic, five stars to you
Stayed 2 nights in Nov 2020
Response from Nat on 1 Dec,2020
Hi Keith, we really appreciate your positive feedback and are certainly glad you had a great stay. We look forward to accommodating you again soon. DBVR

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely outside area and pool. Very clean and staff very helpful
Stayed 2 nights in Nov 2020
Response from Nat on 30 Nov,2020
Hi Jackie, Thanks so much for your positive feedback. It is greatly appreciated. I have been advised by Expedia that your 30% credit has been processed and should arrive in your bank in the next 7 days. Thanks again - DBVR

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, room comfort
Great location and value
We booked a studio room for 2 of us, who were attending a wedding in Dunsborough. The studio was a good size with a great spa bath and the amenities included a bar fridge with utensils, plates and bowls which was fabulous. Centrally located in heart of town, walking distance to great bars, cafes, restaurants, pubs and beaches.
Stayed 2 nights in Nov 2020
Response from Nat on 27 Nov,2020
Hi Kerrie, We really appreciate your positive feedback and would be happy to accommodate you again soon. Natalie, DBVR

8/10 Good

Helen

Liked: Cleanliness, room comfort
Convenient Location
We have stayed here a couple times for weddings and functions, travelling Perth to Dunsborough. It’s suitable for what we need and affordable. If you’re staying more than one or two nights, you might want a bigger room. It’s walking distance to the main centre which is convenient. The rooms are basic but have everything you need. Communication was good for arrival. Suited us for what we were after.
Stayed 2 nights in Nov 2020
Response from Nat on 26 Nov,2020
Hi Helen, so glad you enjoyed your stay - we look forward to accommodating you again soon. DBVR

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Nat on 2 Sept,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MMM, WA

Travelled with family
Liked: Amenities
Excellent Room Exellent location Exellent town ship Beautiful Beach
Stayed 2 nights in Jun 2020
Response from Nat on 6 Jul,2020
Thanks so much for your feedback - we look forward to seeing you again soon - DBVR