2 outdoor pools

Reviews of RAC Busselton Holiday Park

2 out of 5
RAC Busselton Holiday Park
97 Caves Road, Abbey, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 284 reviews" "
Rating 8 - Good. 88 out of 284 reviews" "
Rating 6 - Okay. 11 out of 284 reviews" "
Rating 4 - Poor. 8 out of 284 reviews" "
Rating 2 - Terrible. 0 out of 284 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Good location. Friendly staff and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Khushwant

Stayed 1 night in Mar 2024

8/10 Good

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there. You could get coffee in the morning from the French bakery van. Or different breads. They entertained the children with movie nights and laser blades. It wasn't to far drive to visit caves in Margaret River. Also Busselton jetty was a 14min drive aw Ay. The swimming pool were excellent. And plenty of barbecue to use.
Stayed 5 nights in Dec 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay in a beautiful, quiet spot. Great location! Room was very clean, well equipped, good aircon, beds super comfortable! Very friendly, welcoming staff. Highly recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy layout and beautiful grounds, we would of been happy to stay longer
Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the holiday park. Our little cabin had everything we needed and was really clean. Nice place to stay.
Stayed 2 nights in Jul 2023
Response from Manager on 31 Jul,2023
Dear George,Thanks for taking the time to provide feedback following your recent stay at our park. It's wonderufl to hear that you enjoyed your time here. We do hope that your Cabin exceeded your expectations and we look forward to welcoming you back for another visit soon. Have a great week ahead,Park Management

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lots of facilities
Stayed 2 nights in Jul 2023
Response from Manager on 15 Jul,2023
Dear Tracey,Thank you for leaving your feedback.Great to hear you found the location of our Park to be convenient. We really are so lucky to be positioned so close to the beach, and central to both Busselton and Dunsborough with grocery and takeaway options just around the corner. I will be sure to pass on your comments to our staff!Thanks again and we hope to be seeing you again soon. Regards,Management

6/10 Okay

John

Travelled with family
Couldn't use the electric scooters on property ground
Stayed 3 nights in Jul 2023
Response from Manager on 15 Jul,2023
Dear John,Thank you for taking your time to leave your feedback following a recent stay with us. The scooters you speak of are part of an initiative set out by the City of Busselton. The scooters are run off a GPS monitoring system which automatically disable the scooters at a certain perimeter. Although we permit safe riding of electric scooters in our Park, these scooters will not operate within our park due to the boundary set by the City of Busselton. Following the above, we sure do hope that you enjoyed other aspects of your stay here at our Park. Thank you again and we hope to see you soon.Regards,Park Management

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money!
Stayed 2 nights in May 2023
Response from Management on 15 May,2023
Dear Annie,Thank you so much for your kind review, and for staying with us! I'm so happy to hear that you saw the value for money whilst staying with us.Again, we are delighted to hear that you enjoyed your stay and we hope to see you again soon.Regards,Park Management

10/10 Excellent

Kaitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic park. Beautiful staff and facilities! We stayed in a studio apartment that was well equipped, clean and perfect for our time exploring Margaret River. Like most people we chatted to - we wished we booked longer.
Response from Park Management on 1 Apr,2023
Dear Kaitlin,Thank you so much for leaving such a kind review following your recent stay with us.I am so glad to hear that our Studio accommodations exceeded your expectations. They really are a great option for short stays, or longer durations relaxing. We are very much looking forward to your return to our park, though maybe for a little while longer net time!?Regards,Park Management

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good safe place for our 3 year old granddaughter to have a great time
Stayed 3 nights in Mar 2023
Response from Manager on 24 Mar,2023
Dear Andrea,Thank you so much for your kind review, and for staying with us! We are delighted to hear that you and your Granddaughter were able to have a safe, and fun filled stay. We are very much hoping to see you and your family soon!Regards,Management

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning guests. Always delighted to stay here and looking forward to another short stay there later in the year.
Stayed 1 night in Feb 2023
Response from Manager on 4 Mar,2023
Dear Jacqueline,We very much appreciate the time you have taken to leave our team such positive feedback. It's a pleasure to know that we have guests returning time and time again. We hope to continue exceeding your expectations for many stays to come.

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2023
Response from Manager on 18 Feb,2023
Dear Elizabeth,Thank you so much for your kind feedback following your recent stay. We are happy to hear that you and your family had a lovely stay.

10/10 Excellent

Jason

Stayed 1 night in Jan 2023

10/10 Excellent

Brett

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
No wifi otherwise good
Response from Park Management on 11 Dec,2022
Dear Brett,Thank you for taking the time to provide feedback on your most recent stay. I am sorry to hear that our limited coverage of Wi-Fi was a cause for disappointment during your stay. Due to worldwide delays, the infrastructure for our new system is still in transit, though we are hoping for it's arrival very soon. We do hope to have the opportunity to welcome you back to our park in the near future so you can experience a new Wi-Fi network.Regards,Park Management

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked the property however felt that the cabin i stayed in could use some more kitchen utensils.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed and was very clean.
Stayed 1 night in Dec 2022
Response from Brody on 4 Dec,2022
Dear Julie,Thank you so much for your kind review, and for staying with us! We are delighted to hear that you enjoyed your stay and that you found your accommodations very clean.We hope to see you again soon.Regards,Assistant Manager

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lady was lovely. Proximity to everything perfect.

10/10 Excellent

Analia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 3 nights stay. My daughter loved the swimming pool and the jumping pillow. Our studio was very clean and comfortable with everything we needed. But my absolute favourite were the bunny rabbits running everywhere!!
Response from Brody on 4 Dec,2022
Dear Analia,Thank you for taking the time to provide feedback following your most recent stay with us.I so happy to hear that both you and your daughter loved your stay. We have an abundance of wildlife here at our park so I'm glad to hear this was a favourite. Regards,BrodyAssistant Manager

8/10 Good

Takeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and our room was clean and had everything we needed.
Stayed 2 nights in Nov 2022

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Wayne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
good location, good amenities
Stayed 2 nights in Nov 2022

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely reception staff clean very nice place to stay will be back.
Stayed 1 night in Nov 2022
Response from Brody on 6 Nov,2022
Dear Denise,Thank you ever so much for taking the time to leave such wonderful comments following your recent stay with us. I will be sure to pass on your kind words to our reception staff for their hospitality. Our Housekeeping department will be ecstatic to hear that their hard work is not going unnoticed. Thank you again for your feedback and we do hope to be seeing you again soon. Regards,BrodyAssistant Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2022
Response from Brody on 6 Nov,2022
Dear Michael,Thank you for leaving such positive feedback following your most recent stay with us. I'm so happy to hear that you enjoyed your stay. It seems your expectations were exceeded, which is so great to hear. We are very much hoping to have the opportunity to welcome you back to our park again in the near future. Regards,BrodyAssistant Manager

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect , clean, friendly, plan on coming back with grandkids
Stayed 1 night in Oct 2022
Response from Brody on 22 Oct,2022
Dear Gary,Thank you kindly for providing such wonderful feedback following your most recent stay at RAC Busselton Holiday Park. It's a pleasure to hear that you were able to have an enjoyable stay. I will be sure to pass on your kind words to our Housekeeping department regarding the cleanliness of our park. They will be thrilled to hear that their hard work is not going unnoticed. We are very much looking forward to your return to our park, Grandchildren included!Regards,BrodyAssistant Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
As usual had a lovely stay love the park everything catered for Leah Kathy and staff are the best be back soon 👍👍
Stayed 1 night in Sep 2022

8/10 Good

jean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
enjoyed stay as park wasn't to busy , no internet a problem though we were told it was getting fixed , lovely looked after park ,room had everything we needed ut was very basicbut clean.
Stayed 4 nights in Sep 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, quiet, well priced, clean, wirh everything I needed for my stay
Stayed 1 night in Aug 2022
Response from Guest Relations on 16 Sept,2022
Good Afternoon Angela,Thank you for providing such wonderful feedback following your most recent stay with us. I'm so happy to hear that you were able to relax during your stay. The serenity of our park with the abundance of wildlife makes such a wonderful environment for our guests. We do hope you are able to visit us again soon to experience our South West Summer. Regards,

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Property not too far from beach.
Stayed 1 night in Aug 2022
Response from Brody on 2 Sept,2022
Good Afternoon David,Thank you for taking the time to leave your feedback following your most recent stay with us. We really are so lucky to be a mere 300m walk from the pristine waters of Geographe Bay. Though we do have our two swimming pools on site, the calm waters of the bay offer a beautiful option for those looking for an ocean swim. We very much look forward to your return.Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
We love the peace and quiet the grounds are beautiful and Leah and staff are super nice and helpful just very pleasant getaway
Stayed 1 night in Aug 2022
Response from Brody on 13 Aug,2022
Dear Paul, Thankyou for taking the time to provide feedback on your most recent stay with us. It makes me happy to hear that our staff are receiving such positive comments. Customers Service is our number 1 priority hear at RAC Parks and Resorts so I am glad to hear your comments reflect this. We are very much looking forward to your return.

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the studio was clean and warm for a cold rainy weekend.
Stayed 3 nights in Jul 2022

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The first night was ok unit the fire alarms went off but a guy came to fix the problem straightaway and I got to stay for one night free the staff were lovely
Stayed 1 night in Jun 2022

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and good customer service.
Stayed 1 night in Jun 2022

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities
Stayed 2 nights in May 2022
Response from Manager on 14 Jun,2022
Dear Tony, Thankyou for taking the time to share your feedback following your most recent stay with us. It's great to hear that our staff were able to provide such impeccable service, with a friendly smile. They sure will be over the moon to hear such positive comments. We are very much looking forward to our return, and wish you the best. Regards,

10/10 Excellent

Paul

Stayed 1 night in May 2022

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very comfortable. Will definitely come again. Very friendly staff
Stayed 1 night in Apr 2022
Response from Brody on 9 May,2022
Dear Joanne, Thankyou so much for such wonderful feedback. I am happy to hear that you had such an enjoyable stay. It's also a pleasure to hear that our staff were friendly. We hope to be seeing you again soon. Regards, Brody Guest Services Team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Pleasant surroundings. Friendly staff
Stayed 4 nights in Apr 2022

10/10 Excellent

Becks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little gem close to Busselton and Dunsborough. Good family friendly facility.
Stayed 1 night in Apr 2022
Response from Brody on 1 May,2022
Good Afternoon Becks, It's wonderful to hear how much you enjoyed your stay with us here at RAC Busselton Holiday Park. We are indeed very lucky to be in such a lovely location with pleasant surroundings. Thank you once again for sharing the feedback, and we look forward to welcoming you back to another RAC Park or Resort again soon.  Regards, Brody Guest Services Team

8/10 Good

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Didn't like the floodlight shining into my room al night.
Stayed 1 night in Mar 2022

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The Flyscreens were damaged and ineffective and the whole cabin was outdated and very sparsely equipped. The site is very crowded and the website is deceptive. Definitely not worth the price paid and the rebate was not a full rebate either. This site is 13kms from Busselton and a long way from the sea.
Stayed 2 nights in Apr 2022
Response from Brody on 5 Apr,2022
Good Morning Brian, It's disappointing to hear that your expectations were not met during your recent stay with us. As per my discussion with yourself, you shall be receiving a refund for your second nights stay shortly. It disappoints me to hear that our staff may not have informed you on the location of the pristine waters of Geographe Bay which is 300 metres from our Reception. Though some guests love being slightly away from town, we understand that this seclusion may not be for everyone. We do hope that we are able to welcome you back to our park in the near future so you can see the improvements that have been made. Regards, Brody Member Experiences Team

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had an absolute blast. I’m a single mum so it’s tough taking the kids away. Met other people and very social and loads for the kids to do. Was brilliant. Comfortable and clean apartment
Stayed 4 nights in Jan 2022

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I feel the pools could be a little bigger for the size of the park and amount of people they were just too over Crowded especially for little infants that were there
Stayed 4 nights in Dec 2021

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service
good park facilities, cabins average
great park facilities, cabins are ok, basic and old. can't believe there are no heat restrictions on the taps, and the warming is so boiling, very dangerous if there are young kids staying there. inside tray of fridge door broken, for the price we paid was expecting more. main bed onto had thin bedspread and one blanket, was cold at night. windows don't open in bathroom
Stayed 2 nights in Oct 2021

10/10 Excellent

Sascha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio Triple was clean, well maintained and equipped. Comfy beds with crisp linen. The water pressure was excellent and our studio (16) had instant hot water but I noticed some others had storage. We were very comfortable. Our child loved the bouncy pillow and grounds, the school holiday activities and food trucks were a bonus. The little packet of biscuits and sachet of hot chocolate in the fridge was a lovely touch. Kitchenette included 2 burner hot plate, kettle, small microwave, pots & pans, salad bowl, colander, plastic storage tubs, 2 large knives (including bread knife) and 3 sets of crockery, cups, glasses and cutlery and basic utensils. A couple of Salt & Pepper sachets also provided with tea, coffee & sugar, and UHT milk in fridge. No plastic cups or bowls for young children though so BYO if particular.
Stayed 2 nights in Oct 2021

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very positive experience
RAC Busselton was hands down one of the tidiest and cleanest holiday parks we've been to. Whats more, everything in the cabin we rented worked smoothly ...shower, tv, blinds, curtain tracks, appliances etc. The check in was fast and friendly. The view from our cabin and patio onto the well manicured lawn with shrubs and peppermint trees was serene and the entire park was peaceful. The 2swimming pools were sparkling clean with well maintained loungers surrounding it. There was a jumping area and bike track for children. Although we didnt use them the camp areas, camp kitchen, games room and BBQs looked tidy and well equipped. Its a 5minute walk to the beach. Without a doubt RAC Busselton is one of the best caravan parks you're likely to find. We wish we could have stayed longer.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Arrived exhausted after difficult drive in very bad weather. Discovered meat tray in fridge full of water - spilt everywhere. Fridge warm. Assigned another unit promptly. The unit was small and basic. Limited supply of cooking /eating equipment, the hot water was warm - no hot shower for us. White hand towel lightly stained. 1 blanket only provided for the bed - choice was to freeze (winter stay) if fresh air was preferred or keep the airconditioning running all night. The bed was uncomfortable- worn springs that squeeked with any movement. We both tossed and turned all night getting minimal sleep. RAC member discount was null and void as unbeknowingly I had booked through a 3rd party on line. Never again. We will not be back. This 4 star accommodation should be reclassified to 3 star. It's old, tired and needs refurbishment.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect place if you're looking for a peace. Had amazing time!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very beautiful and peaceful stay. I couldn’t really fault anything
Stayed 2 nights in Jun 2021