Accor Hotels, Carlton hotels

"Absolutely outstanding stay at Atlantis Hotel. From the moment I arrived I was blown away by how amazing the staff are. The reception team are truly next level welcoming, friendly, attentive and incredibly professional. They go out of their way to make you feel valued and cared for and nothing is ever too much trouble. Every interaction felt genuine and warm and the level of professionalism across the entire hotel is exceptional. It honestly could not be a better experience. The service alone makes Atlantis Hotel stand out as one of the best places I have ever stayed. Huge credit to the reception staff and the whole team for creating such an awesome and memorable experience. I would not hesitate to stay here again and recommend it to anyone."

"fabulous apartment - very clean and well equipped the bed was so comfortable and we could not hear a thing in the room- apartment the location was great - short walk to David Jones etc and the staff all very friendly"

"Excellent location - short walk across to the south bank and right near the free circle tram stop. Friendly & helpful staff. Clean & comfortable room. "

"Great hotel in a great location"

"Fabulous hotel. Wonderful central location, basically on Yarra River; terrific breakfast (actually, wowie); big fitness center …and a spa and pool; large room. "

"Room was spotless and staff were polite and courteous "

"Great stay. We stayed for 20 nights whilst visiting family in Melbourne. The room was a good size with everything you need. Good fridge, TV & air con. The staff were very helpful & friendly. We had an issue with our room card when we first checked in and Therese got it sorted for us swiftly. The location is perfect for exploring Melbourne, easy walk into the CBD & close to tram stops but far enough so you aren't in the immediate hustle & bustle. Great surrounding area with lots of bars and restaurants. Would recommend & would definitely stay again. Thanks"

"Very comfortable bed "

"The staff were amazing. I needed an early check-in due to having a sick child and they were on to it straight away for me."