ALH Group, Spotswood hotels

"My stay at the Grand Hyatt was absolutely perfect from start to finish. The service was exceptional, the staff were professional, and always attentive, and the room was beautifully designed. Every detail reflected luxury and comfort, making the experience truly memorable. Plus the food at Collins kitchen was delicious including the breakfast. Overall this hotel matches a modern 5 star experience with excellent service and comfort, and high quality dining."

"Room was spotless and all staff were courteous and helpful "

"Really enjoyed our stay here. Clean, central and staff were kind and professional at all times. "

"Everything was great."

"Fantastic Room and room staff were lovely and attentive"

"Really impressive customer service despite being busiest day of year."

"A well proportioned room, suitably equipped and cleanly maintained. The hotel is in a very good location for transport links to various parts of the city and suburbs. Staff are exceptionally helpful."

"This is my go to hotel in Melbourne. It is always good. This time the aircon wasn't that great but it was only an overnight stay so it was fine. Always great staff "

"difficult for parking"