Ratings based on 508 verified reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 20 Mar 2020
Very clean property and comfortable beds! Nice gym area as well. Appreciate the complimentary bottles of water and will be back next time
Comment from Hotel Management
22 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, we are glad that you enjoyed your stay including our gym facility. Thank you for leaving us your review. We hope to welcome you back again in the future.
5 out of 5
by a verified traveller

Posted 16 Mar 2020 on Hotels
Comment from Hotel Management
22 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Myiesha, thank you for leaving us a perfect score! We are glad you enjoyed your stay with us and hope to see you again in the future.
5 out of 5
by a verified traveller

Posted 16 Mar 2020
Comment from Hotel Management
22 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, thank you for rating us 5 out of 5. We are glad you enjoyed your stay with us and hope to welcome you back again in the future.
4 out of 5
by a verified traveller

Posted 15 Mar 2020
Check in very slow
Comment from Hotel Management
16 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, we are sorry to hear that the check-in process did not fully meet your expectations. Thank you for your kind feedback and we hope that your stay was otherwise pleasant! We look forward to your next visit.
5 out of 5
by a verified traveller

Posted 13 Mar 2020
Comment from Hotel Management
16 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, thank you for leaving us a perfect rating! We are glad you enjoyed your stay and hope to see you again very soon.
4 out of 5
by a verified traveller

Posted 12 Mar 2020
Quite well maintained. Rooms quite well insulated.
Comment from Hotel Management
13 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, we are glad to hear that. Thank you for staying with us and we hope to see you again soon.
5 out of 5
by a verified traveller

Posted 11 Mar 2020
Comment from Hotel Management
12 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, we are glad that you enjoyed your stay. Thank you for rating us 5 out of 5, we hope to see you again soon.
5 out of 5
by a verified traveller

Posted 11 Mar 2020
Comment from Hotel Management
12 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, thank you for leaving us a high score. We are glad you had a pleasant stay and hope that you will visit again soon.
5 out of 5
by a verified traveller

Posted 10 Mar 2020
Stayed 2 nights with family in 1 bedroom executive. Friendly staff super helpfull, very nice experience, very clean room. Cot is also available when request. Breakfast is great too.
Comment from Hotel Management
11 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear C, we are glad to hear that you and your family enjoyed your stay with us. We hope to see you again soon.
5 out of 5
by a verified traveller

Posted 8 Mar 2020 on Hotels
Comment from Hotel Management
8 Mar 2020 by Capri by Fraser, Johor Bahru - Marcom, Hotel Management
Dear Guest, thank you for leaving us a perfect score. We hope to see you again soon.