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Reviews of An Lan Jie Hotel - Hostel

2 out of 5
An Lan Jie Hotel - Hostel
14F-1, No.465, Lanjing St., West Dist., Chiayi City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 173 reviews" "
Rating 8 - Good. 73 out of 173 reviews" "
Rating 6 - Okay. 10 out of 173 reviews" "
Rating 4 - Poor. 2 out of 173 reviews" "
Rating 2 - Terrible. 0 out of 173 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Xiaohong

Walkable to temples. But limited buses to train station.
Stayed 1 night in Feb 2024

10/10 Excellent

Yi-Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Staff on 14 Jan,2020
Thank you for your highest reward, wish you have the best wonderful trip, looking forwrad to your coming again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay
Friendly staff. Clean place. Good location near train station. Not much more you can ask for.
Stayed 1 night in Dec 2019
Response from staff on 4 Jan,2020
Thank you for the comments! It was really nice to have you stay with us during your trip in Chiayi! Wish you have the wonderful trip^^

10/10 Excellent

Fung Yeu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Staff on 24 Dec,2019
謝謝您的滿分評價，祝福您旅途愉快:))

10/10 Excellent

Fung Yeu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from staff on 15 Dec,2019
謝謝您的滿分評價！祝您們在台灣的旅程可以平安順利:)

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
This hostel was very nice! It is conveniently located near the bus/train station (walkable) and lots of places to eat. It was quiet and there was a kitchen to use as well and comfy hang out spots. Would stay again!
Stayed 1 night in Nov 2019
Response from staff on 21 Nov,2019
Thank you for the comments! It was really nice to have you stay with us during your trip in Chiayi! Wish you have the wonderful trip^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so welcoming! It’s a chill atmosphere with clean, quiet and comfortable rooms and a nice, large common space. They have signs saying things like “welcome home” and waffle mix for you to make your own waffles- very nice touches.
Stayed 1 night in Aug 2019
Response from staff on 8 Aug,2019
Thank your feedback~~ Wish you have the wonderful trip & looking forward to you come back again. See you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff, good for shopping and food, clean and cozy room
Stayed 1 night in Feb 2019
Response from staff on 2 Mar,2019
Thank you for the comments! It was really nice to have you stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hostel, convenient and friendly staff. However quite a lot of mosquitoes even though we close all windows!
Stayed 1 night in Feb 2019
Response from staff on 2 Mar,2019
Thank you for the comments! It was really nice to have you stay with us! May we ask which room were you stayed so that we can check why the mosquitoes come in?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Staff on 25 Oct,2018
Thank you for your rating! Hope you had fun in chiayi.

8/10 Good

Jacelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and close to Chiayi Railway
Nice hostel with helpful staff that is very informative about attraction and food recommendations. 5 min walk to chiayi railway. There is a ktv, a family mart, pharmacy and 7-eleven right below the hostel. The breakfast place provided by the hostel was also cosy and good.
Stayed 2 nights in Oct 2018
Response from 安蘭居小管家 on 30 Oct,2018
Thank you for your comments. We're happy that you like our recommendations and service. Have a great trip in Taiwan and welcome to visit Chiayi again ^_^

10/10 Excellent

wong, malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
very clean. nice staff.very good location. will visit again
Stayed 1 night in May 2018
Response from staff on 10 Jun,2018
thank you for your rating and comment! happy to hear you had a good times here:)

10/10 Excellent

Maggie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time to stay in An Lan Jie
Good location and service. I stayed for a night before going to Alishan. This is my second time to stay in this hostel and I’ll recommend it to all friends going to Chiayi.
Stayed 1 night in Mar 2018
Response from staff on 9 Apr,2018
Thank yor for your comment :) we are look forward when you come to Chiayi again !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Satisfy but with Noice
Actually it's quite satisfactory living there, considering its price and the services offered. +The room is spacious enough for 4 adults or 3 adults plus 2 children. -However, I don't think the staff there that friendly comparing other reviews. -So much noice, you can hear whenever people walk outside your room.
Stayed 1 night in Feb 2018
Response from staff on 8 Mar,2018
Thank you for your helpful comment! Hope you can come back Chiayi travel again :D

10/10 Excellent

SIU JEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Very close to Chiayi TRA station. Walking distance to various eateries.
Stayed 1 night in Jan 2018
Response from Simon on 9 Feb,2018
Thank you for your comment :) Welcome to Chiayi again.

10/10 Excellent

raiin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, spacious room with a nice view over the city
Stayed 1 night in Dec 2017
Response from Bure on 8 Jan,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dahora, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!!!
Staff was really nice, and the room we stayed was spacious and clean! We stayed the room for three people. Hostel was located near train station 5~10 mins by foot. Room was on 14th floor, so view was really good too. You can use towels, sampoo, and body washer.
Stayed 1 night in Sep 2017
Response from staff on 11 Oct,2017
Thank you! Come to Taiwan again! We are waiting for you :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostel convenient Location
Second time staying here. 10 minute walk from the Chiayi train station. Lots of local restaurants in the alleys nearby. I stayed in a private room. The room itself was comfortable. It was clean, and the staff were friendly. Breakfast was a bit odd. I got some coupons to a local restaurants. Last time I stayed, they had waffles, fruit, and bread. Wonder if it changed or if it was because I booked a private room. The owner seems to take a lot of pride in the hostel and it is a good place to stay. You can tell the effort that he put into maintaining it. They seem to have expanded since I last came. They now have a section on the 6th floor whereas the main section is on the 14th floor. This may be a problem if you cannot sleep with the street noise. This is Taiwan, so the streets are noisy with scooters. 14th floor didn't have this problem, but the 6th floor did. So bring earplugs just in case. The hostel is located in a Taiwanese apartment building . This means no insulation and no heat (I live in Taiwan, and this is standard building practice in most buildings) . The room has AC, but if going in the winter, be advised to bring something warm to sleep in. I found the room a little cold even with the thick blanket they provided.
Response from General Manager on 25 Feb,2017
Thanks for your comment!! We would try to be better & better.

8/10 Good

Peik Looi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Chiayi
It felt like being in a camp fire with friends. One of the friendliest hostels with a lot of activities lined up throughout the week. Do try to make an effort, these guys and gals are a lot of fun.
Response from General Manager on 17 Oct,2016
Hello, Thanks for your comment! We are looking forward to seeing you again!!!! Welcome back anytime. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable bed
good location just a few minutes away from Chiayi train station and the staffs were really friendly and helpful. will definitely stay here again for my next visit.
Response from General Manager on 9 Oct,2016
Thank you for your comment! We are really happy you like here, Hope to see you again! :))))))

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hostels in Taiwan!
Stayed for 3D2N. Staff were all really friendly and helpful. It felt really comfortable there. Informations were also provided upon arrival and they had everything you need. From bus schedules to the best food of the area. Possibly one of the best hostels I stayed in Taiwan. Will come back again!
Response from General Manager on 30 Sept,2016
Thank you for your comment~~~~ We are really happy you like here! We really had a good time! Looking forward to seeing you again!!! :))))))))))))))))))))

8/10 Good

Bella, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenience
Friendly satff and I like they provide the map and travel tips. It helps me not to get lost in the city.
Response from staff on 7 Jun,2016
Hey Bella! Thanks for your comment! look forward to seeing you again! and Welcome anytime!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostel, good for staying in Chaiyi
Hostel themed from the movie Kano. The owner took a lot of care to put details into the place. They keep the place clean. I think they have a washing machine, but I didn't use it. In accordance with local customs, they don't have a dryer, but they could probably direct you to a laundry place. The sheets are changed quite frequently. They provide something to cook with. Since this is Taiwan, and buildings in Taiwan don't really have kitchens, the owner did a good job compromising to install a kitchen. This is Taiwan, so everything is smaller. I stayed in a dorm and the shower / bathroom is really small. Most of the people staying are Taiwanese, Chinese or Japanese. Doesn't seem a place to meet new people and go out if that is what you are looking for in a hostel. They offer bike rental, but one speed. Good for riding around the city. Security is good. I thought the staff were hospitable and friendly. 10 minutes or less walk from the train station. 15 minute walk from the night market. 7-11 close by. Two grocery stores in walking distance. They offer a small locker for your valuables.
Thanks for your comment. Really happy you like here. looking forward to seeing you again!!!! (:

8/10 Good

Hon Him Enoch

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Nobuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
不推薦
先說結論，一個晚上三千多元在嘉義不算非常便宜的住宿，但服務品質真的是差強人意，不過硬體基本上ok 我們住的房型是老醫館之夢 先講硬體 優點： 1. Panasonic 的吹風機好用 2. 電視很大 3. 床的軟硬度適中夠大 4. 沒遇到太嚴重的噪音問題，還是有聲音，但住過不少大飯店也是無法靜悄悄，要沒有聲音比較是強人所難 5. 14樓的風景開闊，旅店位置方便 缺點： 1. 廁所無障礙空間的設計是貼心的，但燈光很暗，所以很像是病房廁所 2. 有帶小朋友所以請服務人員事先準備了寶寶澡盆，但真的只提供了寶寶澡盆，沒有勺子也沒有椅凳，直接詢問服務人員也只得到沒有這些東西的回應，這樣真的很難幫小孩洗澡，還好有無障礙椅可以用，但因為水溫忽冷忽熱（不只是熱，是超燙）要直接用蓮蓬頭洗小孩真的有安全疑慮 3. 四人房除了兩張大床之外，床邊還有一個單人床（不確定是裝飾用，還是讓人加床時使用，但起碼我們是沒要求加床）雙人床床架下緣銳利加上與單人床間的空間很小，導致我與先生都有被床架刮到後腳踝，此外單人床的床架位置突兀害小朋友跌倒，但沒受傷也就沒反應給旅店 再來講清潔不到位的地方 1. 浴巾有異味 2. 寶寶澡盆上面有很多黑黑的痕跡 3. 兩個雙人床架下都有大概15公分左右的空間，理論上不會無法清掃，但因為找小朋友玩具往裡面一望真的被那個灰塵髒污嚇到，除了灰塵還有棉花棒這種小垃圾 最後是服務態度 1. 從入住前與fb小編聯繫就覺得感受不佳，首先小編講話完全都不會有您好、謝謝等，那也還好，因為我們會比較晚入住，所以提前告訴小編安排自助入住，後來在入住前一天收到來自hotels.com的系統信件，裡面寫到超過九點五十就不再接待，很傻眼立刻再聯繫小編確認，小編只有一個很理所當然的說那是系統信（信件內容已附上給大家參考），但說實在話系統信的內容也是旅店自己撰寫的，建議應該要寫「若預計會晚到，請提前聯繫旅宿業者安排自助入住手續」這樣比較完善吧！不然前一天收到這封信真的會嚇到 2. 入住三天當中，遇到的管家從來沒有主動關心或打招呼，每次我們回旅館踏進大廳遇到的管家不一定是同一位，若是沒見過的表情都是你哪位，然後就是痾…一句話也不說，要我們主動告知「我們已入住了」，一般的民宿通常會說您好，請問已經入住了嗎？有沒有需要幫忙的地方？這樣會比較親切得宜 3. 呈第一點，我們是自助入住的，因為我們自己疏忽沒有注意到櫃檯有放鑰匙與密碼卡給自助入住的旅客，入住當晚房間直接大門敞開所以沒拿鑰匙也算順利，但第二天我們無法進門時，小管家有告知我們密碼，同時她有提到「你們沒收到密碼嗎」，但真的沒有注意到，當下我才重新看了入住通知寫到接待櫃檯有放鑰匙要自取，不過這個小管家發現異狀也沒有要主動給我們鑰匙的意思，而我們則是想說反正有密碼了不問也沒差就沒再多問了，最後一天晚上我怕沒還鑰匙有爭議，我提前在Fb告知沒拿到鑰匙，小編已讀不回，真是超沒禮貌的 4. 入住三天真的從頭到尾都沒有服務人員跟我們主動說明設施或注意事項，就在最後一天晚上我們回旅店時按了門鈴，服務人員說，妳不知道門口旁邊有寫大門密碼嗎？哈 真是幽默，還真的從頭到尾沒人介紹過原來那邊有寫密碼，而且您大門上自己寫請按門鈴，我們按門鈴，您還不高興要幫忙開門，實在讓我跟先生都傻眼了，而且開個門不過分吧 其實硬體都還算可接受，飯店位置也方便，但真的服務的部分完全大扣分，整體來說就是個沒打算要服務旅客的旅店，當初看到大部分評價不錯才來住的，三天下來頗為失望，真的很想問問大家心得裡推薦的莞庭是離職了嗎？住過不少民宿，其實我們也怕太過熱情的民宿主人，
Stayed 3 nights in Oct 2023

8/10 Good

Wendy

Liked: Staff & service
住在六樓一雙人房，房間有點舊但空間和整潔尚可，床單被套看似用過一段日子，更換新的較好。 房間用密碼，安全性高，工作人員服務良好。
Stayed 3 nights in Oct 2023
Response from 櫃台管家 on 1 Nov,2023
謝謝您的評價，敬祝旅途順心。

6/10 Okay

YUKARI

寝るだけ宿
チェックインした際、カウンター前に椅子が1つ。その椅子に女性が携帯充電しながら座っていた。スタッフなのかゲストなのか不明。移動する気配もなければ、スタッフが手続きする、とその人に言うわけでもなく。不思議な光景だった。 まぁドミトリー、どこにでもあるタイプ。 浴室、ドライヤー近くにゴミ箱がない。置いてほしいな。髪の毛があちこちに落ちてて、気持ち悪かった。欲を言えば、その付近にティッシュペーパーも置いてほしい。 共用スペースの椅子が6つ。譲り合いができればいいけど、なかなか席を立たない。椅子も増やして欲しいかな。
Stayed 1 night in Oct 2023

10/10 Excellent

chih ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Hoong Lien

Liked: Cleanliness, staff & service, property conditions & facilities
住宿整潔，服務態度很讚
Stayed 2 nights in Jul 2023

8/10 Good

Matt

Stayed 1 night in Jul 2023

8/10 Good

Changming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
床板異音擾人清夢
樓中樓房型其實只是雙層床, 不能算是樓中樓, 且上層床板有人任何動作和翻身皆會發出異音, 影響所有人的睡眠, 在Googlee亦有相同的評論, 似乎不見有改善的狀況.
Stayed 1 night in Apr 2023
Response from 櫃台管家 on 1 Nov,2023
謝謝您的評價，敬祝旅途順心。

6/10 Okay

IHSUAN

Stayed 1 night in Mar 2023

8/10 Good

Tsui Hwa

Stayed 1 night in Mar 2023

6/10 Okay

NANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドミトリールームを使用させていただきました。シェアルームにしては結構狭いなと感じました。入浴時に使用するタオルが無く、レンタルだったのは確認不足でしたが難点でした。冷蔵庫の場所に水を保存していたのに凍っていました。ホテルで提供している観光サービスは結構目を惹くものがあり、いつかサービスを受けてみたいなとも思いました。便もいいため、次また嘉義に行くことがあれば利用したいですが、今度はドミトリールームではなくちゃんとした部屋を指定しようと思いました。
Stayed 5 nights in Mar 2023

8/10 Good

CHEN

Stayed 1 night in Feb 2023

10/10 Excellent

WENJEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
附近美食多
無停車場也無停車優惠稍嫌可惜，樓層高風景不錯，廁所偏小是日本的一體性廁所，使用感覺較不優，房間住宿氛圍還不錯有點設計感
Stayed 1 night in Sep 2022
Response from 櫃台管家 on 1 Nov,2023
謝謝您的評價，敬祝旅途順心。

10/10 Excellent

CHUN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 安靜 很讚
Stayed 1 night in Dec 2022
Response from 櫃台管家 on 1 Nov,2023
謝謝您的評價，敬祝旅途順心。

8/10 Good

SHENG CHUNG

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from STAFF on 8 Nov,2021
謝謝您的評鑑，敬祝旅途順心。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from STAFF on 4 Nov,2021
謝謝您的滿分回饋，敬祝旅途順心愉快，期待再來嘉玩

8/10 Good

SHUO FEN

Stayed 1 night in Oct 2021
Response from STAFF on 28 Oct,2021
謝謝您的評鑑，敬祝旅途順心愉快

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
住宿離車站很近，方便。
Stayed 1 night in Feb 2021
Response from STAFF on 5 Mar,2021
謝謝您的評價！歡迎之後再來玩喔

10/10 Excellent

Yuzheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切熱情❤️
Stayed 1 night in Feb 2021
Response from Fred on 28 Feb,2021
謝謝您的滿分評價！歡迎再回來玩喔~

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以為是一整棟，但是是在大廈裡且住宿和櫃檯不同樓層，需要預時間來回。但地點方便很近火車站。
Stayed 1 night in Feb 2021
Response from STAFF on 22 Feb,2021
謝謝您的評價！歡迎之後再來玩喔

10/10 Excellent

Yu-Chieh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from STAFF on 19 Feb,2021
謝謝您的滿分評價！歡迎再回來玩喔~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフはとても親切でした。掃除も行き届いていて清潔でした。ドミトリーだったので、同室の人が夜遅くシャワーを使うと音が気になりました。
Stayed 1 night in Nov 2020
Response from STAFF on 29 Nov,2020
ご評価ありがとうございます！是非また遊びに来てください。