Free daily buffet breakfast
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Reviews of River Hotel

3 out of 5
River Hotel
No.207, You ai Rd., West Dist., Chiayi City

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 56 reviews" "
Rating 8 - Good. 25 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 6 out of 56 reviews" "
Rating 2 - Terrible. 4 out of 56 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was fine, but there was always some noise coming from outside and this side of the train station isn’t great. Would recommend staying somewhere on the east side of Chiayi station instead.
Stayed 2 nights in Mar 2024

8/10 Good

Terry K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older, but Well Maintained!
The hotel is a bit old, but the rooms were well maintained. The bed was huge as well! The staff were helpful and friendly.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Curtain for bath tub
Overall, it's good. It would much great if a bathroom curtain installed.
Stayed 2 nights in Feb 2021

8/10 Good

Jessie Lim Siew Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and surprise christmas gift given
Friendly helpful to our need even goes extra mile to called hotel in hualien to pick us at train station
Stayed 2 nights in Dec 2017

4/10 Poor

YOU CHIA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
隔音真的太可怕了⋯外面的聲音跟隔壁的聲音都好像直接在房間裡的聲音一樣，一開始還遇到冰箱裡有很多螞蟻，雖然櫃檯有請人打掃跟換冰箱了，但整體住宿體驗不太好，房間煙味也很重

8/10 Good

YEH

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Chihchung

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

YILIN

Stayed 1 night in Dec 2023

10/10 Excellent

MINGJHANG

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

佑津

Stayed 2 nights in Mar 2023

10/10 Excellent

TENG YAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很乾淨，服務態度很好，會讓人有想再入住的意願
Stayed 2 nights in Mar 2023

10/10 Excellent

You Chen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
環境乾淨，服務態度不錯👍
Stayed 1 night in Feb 2023

8/10 Good

PEIYU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Meiyu

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
照片跟實際入住差很大
實際住宿跟平台的照片差很大 沒有浴缸 浴室有些地方發霉，地板跟照片也不一樣 還附了一台電扇 冷氣不冷！早餐更是精簡到不會想吃飽！這種收費實在是不值得
Stayed 1 night in Jul 2022

10/10 Excellent

Chien hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

WEICHENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

SHIN-YUAN

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

ZHI XIANG

Stayed 1 night in Sep 2021

10/10 Excellent

Ti-Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很好,安靜,周邊吃喝也方便.房間內部乾淨.早餐普通
Stayed 1 night in Aug 2021

10/10 Excellent

Tzu-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
客服人員很熱心 停車場在約3個紅綠燈外 房間內的冰箱只要房卡沒有插在給電的地方就會沒電 浴室的水壓很夠 大致上還可以 就是個普通的旅館
Stayed 1 night in Apr 2021

10/10 Excellent

CHANGYAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

2/10 Terrible

LAI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
飯店溝通服務極差，完全無法同理心協助旅客解決問題！
Stayed 1 night in Nov 2020
Response from 業務部 on 16 Nov,2020
賴先生您好: 對於此評論,我們也感到遺憾. 由於您在不同的網路訂房平台,訂了兩筆單.下午5點多CHECK-IN的當下您堅稱沒有從HOTEL.COM訂房,而飯店當下也同意幫忙取消另一筆訂單.免於收費.(住宿取消政策:當天取消,是沒辦法免費取消.)飯店為您開了特例.損失自行吸收.試問飯店沒有同理心嗎? 如果沒有同理心的話,也可以不同意取消另一筆訂單讓您跟您朋友一人住一間房. 另外,您堅稱沒有從HOTEL.COM訂房.為何可以從此平台寫負評呢?

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車不足
Stayed 1 night in Jun 2020

8/10 Good

Ching ju

Travelled with family
Liked: Cleanliness, staff & service
相較房間，衛浴設備算新，窗簾沒有遮陽效果
Stayed 1 night in Jun 2020

2/10 Terrible

KUAN-HUNG

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room is not clean well. The staffs are sorted for a long time, when you touch, them becomes dusts.... ><
Stayed 1 night in Jun 2020

8/10 Good

Chien Huei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿經驗
服務人員很讚，早餐雖然簡單但是主廚的手藝很好。
Stayed 1 night in Jun 2020

8/10 Good

szu kai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

YA FEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

Chih Ta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔乾淨，好吃用心煮的早餐
Stayed 1 night in Apr 2020

10/10 Excellent

CHUNG WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常超值的住宿
Stayed 1 night in Apr 2020

8/10 Good

Chih chieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商務可
商務可
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
適当な面積が確保されていて息苦しさを感じ無い。洗面用鏡の照明が少し暗い。髭が上手く磨れたか確認し難い。あとはOKでした。
Stayed 1 night in Jul 2019

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Chia Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Apr 2019

6/10 Okay

keihiro

Disliked: Cleanliness
フロントスタッフの感じは良くなかった
Stayed 1 night in Mar 2019

8/10 Good

Li Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
乾淨整潔、附近很多吃的、有停車場。 但隔音差了點
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
街歩きに、便利なhotel
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好棒棒
服務親切自然
Stayed 1 night in Oct 2018
Response from 業務部張主任 on 26 Oct,2018
貴賓您好： 感謝您入住本飯店也謝謝您的讚美！希望下次來嘉義也能再次選擇我們，期待您下次的光臨。

10/10 Excellent

Wendy T

親切友善
Stayed 8 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Shih wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018