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"Staffs are friendly"

"Great place to stay "

"The room wasn’t clean, it was old and rundown. Although the hotel was not affiliated with the jet ski companies on the beach, they did not warn us about them either. My daughter and another friend were injured on one of their faulty jet skis. "

"Staff was nice and accommodating we left for airport early so we had the breakfast to go which was nice "

"Room and resort was dated for the cost."

"Beautiful pool area, that our kids loved. The restaurant in house had a good selection of Costa Rican and western cuisine. The area around the hotel is well kept and has all the amenities. "

"Great staff and tour easy to book at hotel!!"

"I would like to begin by highlighting some positive aspects: initially, the team was very efficient in managing the addition of two extra days to our reservation and the transportation from the airport. Likewise, the staff was always very friendly and did their best with the available resources and the obstacles they faced. However, I regret to inform you that the hotel does not seem to be prepared for peak season in terms of staffing, towel availability, and cleanliness. My husband is a very light sleeper, and although we requested a room change because our stay was for two weeks, we were placed on the fifth floor, in the room next to the elevator and below the lounge. The noise of tables and chairs being moved until 10:30 p.m. made it extremely difficult for him to rest, and we could not be relocated because the hotel was full. On the other hand, I had a serious health issue related to the breakfast buffet. I was recovering from food poisoning for four days; after temporarily moving to another hotel to rest, I became ill again immediately after eating at the buffet upon my return. Additionally, we experienced daily inconveniences with the towel service, as we had to wait until after 4:00 p.m. to receive them. Finally, we noticed that the pool area does not have enough shade or seating for the number of guests. I usually leave positive reviews about my stays, but this time the experience was "

"The hotel staff was very friendly and helpful. The shuttle service and the beach club pass made the hotel the perfect place to stay. Best sunset view in town!!"