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"Inconsistent communication, incorrect information. No consideration for guest inconvenience. No accountability for errors. Misrepresented information on Expedia. Would not recommend. "

"The home we stayed in was lovely and spacious. Property is quiet and peaceful. The pool was really nice and the beach was fantastic. We’d stay here again!"

"The condo was clean and a good size. The community was safe and quiet but walking distance to everything. And the local coffee was amazing! "

"Thank you so much we will be back, very relaxing place "

"Overall this was a great property to stay at. View was nice and the condo was clean and spacious. "

"Had a very nice stay. Guards were very friendly. They also had cute cats. And we were very close to the main drag in jaco so tons of shopping and food options and the beach in walking diatance. "

"It states 1 min from the beach. This is false! The complex beach club house is, but not the apartment where you stay. It is a 10-15 min walk. The whole point of us booking this stay was because it was on the beach. We had our pregnant daughter with us and didn’t want her to have to walk far in the heat. Very disappointed at the misleading information given. We have always trusted Hotel.com and use them all the time. A valuable lesson was learned. This was not what we were sold when we...