1 bedroom, hypo-allergenic bedding, minibar, in-room safe
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Reviews of Son Trang Hotel Hoi An

3 out of 5
Son Trang Hotel Hoi An
26 Dao Duy Tu, Hoi An, Quang Nam

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & location
First night I arrived ans my room was smelling moisture but really badly and all the Windows was right to a restaurant so they can see my feom my bathroom or my bed and needed to closed all the time. So it like booking a room without window make no sense to pay more for junior suite and having no windows. The staff been really nice and helful and they change me room the days after what was perfect on the second floor and on the otherside of tge building with the sun coming all day. Service was amazing, its was really clean and professional. I definitely recommend if you sont have that suite that smell moisture.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City stay on the edge of the historic district. Located on a more quiet street, the 10 unit hotel was perfect for us with a most interesting layout and decor. Comfortable bed and interesting layout. The staff were most friendly and accommodating from the moment we arrived. They arranged a date change with simplicity, ground transportation and loaned us free hotel bicycles. A few minutes walk put us into the busy historic district. Lots of restaurants, services and attractions close to the hotels. An easy and solid choice for couples or families.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2019
Response from YEN on 1 Nov,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Yen on 12 Oct,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mirga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for stay
Son trang hotel is amazing, afordable for the price, clean, nice and staff very well train lucy & yung, they arange our tour, flight ticket & very helpfull. Distance is in the center, just walking distance to resto, old town & touristic spot. hot pot next to hotel is good also. this place is recomend for family, friends, couple or solo.
Stayed 2 nights in Mar 2019
Response from Son Trang Team on 22 Mar,2019
Dear Mirga, On behalf of the whole team of Son Trang Hotel Hoian I would like to thank you very much for taking the time to share your experience with us . We are delighted to hear about your lovely experience and it makes us happy to know that you have enjoyed our services and facilities. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. These positive comments will help us with our continuing effort to improve the service quality. Hoping to have the chance to welcome you back soon. I wish you a very nice time. Best regards,

10/10 Excellent

Delossantos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in Hoi An
The best in hotel in hoi an. The place is incredible and hospitality is the best. Will recommend this hotel
Stayed 1 night in Feb 2019
Response from Yen on 26 Feb,2019
On behalf of the whole team of Son Trang hotel in Hoi An I would like to thank you very much for taking the time to share your experiences with us

8/10 Good

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, hospitality, breakfast was good. Only the bathrooms are very small. Family room was very good and big.
Stayed 4 nights in Dec 2018
Response from Son Trang Team on 8 Jan,2019
Dear Sumeet, On behalf of the whole team of Son Trang Hotel Hoian I would like to thank you very much for taking the time to share your experience with us. Hoping to have the chance to welcome you back soon. I wish you a very nice time. Best regards,

10/10 Excellent

eun jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
올드타운 가까워요 자전거 좋아요 친절해요!
올드타운이랑 아주 가까워서 도보 가능하고 동네가 시끄럽지 않아서 잠도 잘잤어요 자전거 무료로 랜탈 해줘서 자전거 타고 가니까 별로 덥지도 않고 좋습니다 방 컨디션은 가격대비 좋은 편이고 대신 엘레베이터는 없으니 참고하세용
Stayed 1 night in Aug 2023
Response from Son Trang Hotel Hoi An on 7 Sept,2023
Thank you for your review

8/10 Good

Shigeto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
立地がよく、便利な場所にあり観光するにはいいホテルでした。
Stayed 1 night in Aug 2023
Response from Son Trang Hotel Hoi An on 7 Sept,2023
Thank you for your review

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานน่ารักมาก โรงแรมขนาดเล็กไม่มีลิฟต์ แต่ห้องพักสะอาด อุปกรณ์ครบถ้วน ใกล้ Night market มาก ออกจากโรงแรมแล้วเลี้ยวซ้่ายไปอีกนิดหน่อย
Stayed 1 night in May 2023

8/10 Good

akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Son Trang staff on 23 Jan,2020
Thank you for your review

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
寧靜，離會安古城近，唯一不好是冇窗口，房比較細，
Stayed 1 night in Dec 2019
Response from Yen on 21 Dec,2019
Thank you for your review See you next time

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาด พนักงานดูแลดี อาหารเช้าอร่อย อยู่ใกล้กับ night market
Stayed 1 night in Oct 2019
Response from yen on 30 Oct,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新，整體不錯
整體不錯，房間設計很有特色，服務態度良好，除了房間冷氣嚴重不足，把冷氣機溫度調低還是不夠凍，晚上睡覺會被熱醒。
Stayed 3 nights in Aug 2019
Response from Hotel team on 1 Sept,2019
Thank you for your review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸에 창문이 없어요
올드타운이나 야시장 접근도는 아주 좋습니다. 룸 컨디션도 아주 좋습니다. 그런데 룸에 창이 전혀 없습니다 ㅎㅎ 아무리 룸상태나 접근성이 좋아도 창문이 없다면 다른 룸이나 호텔을 이용했겠죠? 룸에 창문이 있고 없고는 매우 중요한 부분이라고 생각되며 예약전 고객이 알아야 할 필수정보라 판단됩니다. 전반적으론 좋았으나 이부분이 매우 아싑네요
Stayed 1 night in May 2019
Response from Yen on 3 Jun,2019
Thank you for your review

8/10 Good

hyojung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Cozy and beautiful place No elevator.. I had to carry my luggage to 4th floor with stairs
Stayed 1 night in Jan 2019
Response from Yen on 27 Feb,2019
On behalf of the whole team of Son Trang hotel in Hoi An I would like to thank you very much for taking the time to share your experiences with us Hoping to have the chance to welcome you again soon. Warmest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Yen on 12 Feb,2019
On behalf of the whole team of Son Trang hotel in Hoi An I would like to thank you very much for taking the time to share your experiences with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Yen on 11 Feb,2019
On behalf of the whole team of Son Trang hotel in Hoi An I would like to thank you very much for taking the time to share your experiences with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
部屋は清潔感があり、明るく快適に過ごせました。朝食にマンゴーが付いてて最高でした。。立地も良く、ホイアンの街中を歩ける距離でした。ホテルにエレベーターが無いのだけが不便。
Stayed 1 night in Dec 2018
Response from Son Trang Team on 10 Jan,2019

On behalf of the whole team of Son Trang hotel in Hoi An I would like to thank you very much for taking the time to share your experiences with us. 
We are delighted to hear about your lovely experience and it makes us very happy to know that you have enjoyed our hotel and services. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. These positive comments really are inspiration for us to get better and better. 

Hoping to have the chance to welcome you again soon. 

Warmest Regards,