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"Good. "

"Clean spacious rooms"

"とても満足しました。"

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"This hotel was a last minute addition to our trip. It's super close to some great hikes, set in a quiet onsen town and near a ropeway to get up to the top of the nearby mountains for amazing views. Food options in the hotel were many... so everyone was happy. Overall, loved our stay here!!! They even had a bingo game which we joined in... pretty funny. I won and gave my prize away. Onsen were also super nice!!! Oh, and the sound of the river all night was so soothing while we slept!!! ...

"This was a wonderful, relaxing stay. The hotel, the food, the hospitality, the rooms-everything was excellent. We will definitely be back, and our next stay will be much longer."

"Room is clean, very friendly staff. The dinner and the breakfast were really delicious"

"The hotel is unique and the food is very good"

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Very nice place Staff are really nice"

"Authentic room, super experience,"

"Great shared area, location was amazing. Fun activities to do. Onsen was great after a day in the cold. Tea is availanle 24 hours. Friendly staff! "

"The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too."

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"Such a calming, relaxing stay with a wonderful view. Wish we could have stayed longer. "

"Friendly service and good hot natural onsen with nice, great assortment of dishes for dinner and breakfast buffet. The room is nice clean and bed is comfortable. very fast wifi. Everything went well and exceeded expectations"

"Great location, helpful staff, comfortable room, "