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"This hotel is in a very busy, commercial area, which isn't horrible but can be very noisy at times. The Underground is right around the corner which is great. There are a ton of fast food restaurants and a couple very nice restaurants. As far as the hotel itself.... The staff is extremely helpful!! I mean that, they are great. Unfortunately, the hotel is lacking in many areas. We booked online they Expedia and was sent email letting me know that I could inquire about a free upgrade.... When we arrived, I inquired, and was told I was supposed to do that they Expedia. No such a great start. We got to our room which was tiny...I mean tiny and hot. They came to look into the air conditioning and we decided to just upgrade. Back down the stairs and we did the upgrade. I asked them to make sure the air conditioner worked before we moved ourstuff, I was told they would definitely check. . "

"This was my second stay at the hotel. The location is fantastic and the staff at the front desk and concierge are excellent. The housekeeping could have been better. Also, it was incredibly inconvenient that the washrooms on the main floor were not in service."

"Excellent location. Single room small but perfectly adequate. Clean and tidy. No hesitation in staying there again."

"Very clean and renovated hotel at an excellent location. The staff was very friendly. Very spatious room. The rooms could use some renovation, especially the closets."

"Although there was WiFi, connectivity was so poor (both using & not using the WiFi), that I’d try a different hotel at Terminal 4 rather than going to this one again. While the breakfast bar was great, one of the lights in the bathroom flickered like a strobe light and there were problems with both the soap dispenser by the sink and the one in the shower."

"I had a great stay at the Copthorne Tara Hotel London Kensington and would definitely recommend it. The location is fantastic—just a short walk from Kensington High Street, with easy access to public transportation, shops, and restaurants."

"We upgraded to a studio room with a view. Well worth it!"

"Lovely, warm welcome from Jennai on the front desk who gave us an early check-in and complementary wine when he heard it was my daughter's 21st birthday. Great location."

"Hotel was fantastic! My only negative is the vegetarian options for the cooked breakfast were poor- the vegetarian sausages tasted awful and no veggie bacon option."