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"Beautiful Lake view and clean bathroom "

"Great location, walk to Visitor Centre to take the Park bus! Great customer service, got early checkin. Rustic charm in their spa room - tons of firewood ready for you on arrival with roaring woodstove going already.. private parking near your chalet too.."

"Helpful staff, convenient location, quiet, cleanliness"

"Great restaurant at motel"

"Great tents very well setup. Clean and good amenity and excellent camp kitchen."

"Friendly staff. Parking beneath an awning outside the rooms that covered about half the length of a vehicle was a bonus in wet weather."

"Basic things that were neglected or done poorly 1) no pre check in email was received resulting in us being stuck outside the property as we were not informed of the access code to gain entry into the property. Imagine being caught in a situation when you had 4 cars backed up behind you and you couldn’t get in - enough said 2) no air conditioning in the rooms and the windows can’t be open. Rooms are hot, stuffy and poorly ventilated- would have been helpful to have that piece on information on...

"The history of the building and the staff were welcoming and very friendly. The complimentary Continental breakfast was exceptional. Would recommend for a memorable stay."

"Very clean and comfortable place to stay."

"Everything was fine except for an odd odor. The staff were great, location was good. Room comfortable and quiet with awesome views. Food at the attached restaurant was delicious and filling. "

"No problems with arrival late as key in door. Tidy but very congested for 2 people. Heater too small for the cold. But in all no real issues. We loved Queenstown lots to do."

"Great hotel "

"Very friendly front desk lady Room clean and nice to stay in"

"This experience was a total delight and I have recommended it to everyone I have met since our stay there."