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Reviews of Ascott The Residence Dhaka

4 out of 5
Ascott The Residence Dhaka
House 13, Road 08, Block K, Baridhara Diplomatic Zone, Gulshan, Dhaka

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hoyoung, flower mound

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
There was no mention from Expedia or the hotel that I needed a copy of my passport. They would not let me in until I could provide a copy. Along with that, the A/C unit blew directly on to the bed. This meant I either slept with cold air blowing on me or the room was too hot and humid.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff make this property shine. Sonya and Tui (spelling?) greet you in the morning for breakfast with a smile, and take the time to remember your preferences and chat about your upcoming day. All of the staff were friendly and warm, making a business traveler feel more at home.
Stayed 4 nights in Apr 2019

6/10 Okay

Alexander T., Jakarta,Indonesia

none
The location is not actual city center. The taxi driver also confused to find this hotel. Better asking to written address in Bengali
Response from Rakib on 10 Oct,2015
Dear Sir, Greetings from Ascott Hotels, Dhaka! We appreciate your time and effort taken for sending us your review. I am sorry that you have undergone such a frustrating situation. We care your every word and will take steps to improve upon. We look forward to your next visit to Ascott Hotels, Dhaka. Truly Yours Rakib Executive Sales & Marketing Ascott Hotels

2/10 Terrible

Tony, surrey, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the worst hotel I have ever stayed in.
Builders outside my window and in the room opposite - no attempt by the latter to shut the door and limit the noise; the rooftop restaurant served the worst food I have ever eaten - the 'sirloin steak' was not sirloin (and I even have doubts as to the animal of origin); check-out took over half an hour because they were charging for a lunch I hadn't had - I then had to go to work and return later to settle bill, to enable them to figure out what it was (apparently a can of coke served after noon counts as lunch).
Response from Rakib on 11 Aug,2015
Dear Sir, Greetings from Ascott Hotels, Dhaka! We appreciate your time and effort taken for sending us your review. I am sorry that you have undergone such a frustrating situation. We care your every word and will take steps to improve upon. We look forward to your next visit to Ascott Hotels, Dhaka. Truly Yours Rakib Executive Sales & Marketing Ascott Hotels

8/10 Good

Amarnath, Mumbai, India

Liked: Cleanliness, staff & service, room comfort
Hotel is in calm area, which I liked.
Overall experience of the stay is good. I liked Fruit basket. Due to heavy traffic it takes long time to go any place in Dhaka.
Response from Rakib on 11 Aug,2015
Dear Sir, Greetings from Ascott Hotels, Dhaka! It has been great pleasure to have you with us and hope you are pleased with our facilities and services. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Ascott. Thank you for your sweet review and we care your every word about us. Your review will inspire us to improve upon, leading to better services. We look forward to your next visit to Ascott Hotels, Dhaka. Truly Yours Rakibul Hasan (Rakib) Executive Sales & Marketing Mobile: (+88) 01926-633865, 01917-798724 E-mail: rakib.sales@ascottdhaka.com; rakibh@outlook.com Skype: rakibul.hasan72

10/10 Excellent

Abu, Silver Spring, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.
Good job team Ascott!!!
Response from Rakib on 10 Oct,2015
Dear Sir, Greetings from Ascott Hotels, Dhaka! It has been great pleasure to have you with us and hope you are pleased with our facilities and services. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Ascott. Thank you for your sweet review and we care your every word about us. Your review will inspire us to improve upon, leading to better services. We look forward to your next visit to Ascott Hotels, Dhaka. Truly Yours Rakibul Hasan (Rakib) Executive Sales & Marketing Mobile: (+88) 01926-633865, 01917-798724 E-mail: rakib.sales@ascottdhaka.com; rakibh@outlook.com Skype: rakibul.hasan72

10/10 Excellent

Ramesh Jain, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalised Service
It was very pleasant stay
Response from Rakib on 10 Oct,2015
Dear Sir, Greetings from Ascott Hotels, Dhaka! It has been great pleasure to have you with us. It is our aim to create and maintain a cordial and friendly atmosphere for you, recognizable as typically Ascott. We appreciate your compliments mentioned in your review. We look forward to your next visit to Ascott Hotels, Dhaka. Truly Yours Rakib Executive Sales & Marketing Ascott Hotels

8/10 Good

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Md. Ibrahim on 17 Jun,2023
Dear sir,Good Afternoon!! Thank you so much for your feedback. We are delighted to know that your stay was good with us.Hope you will choose to stay with Ascott in future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort