Private beach nearby, white sand, free beach shuttle, beach cabanas
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Reviews of The St. Regis Dubai, The Palm

5 out of 5
The St. Regis Dubai, The Palm
Palm Jumeirah, Dubai, Dubai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 104 out of 123 reviews" "
Rating 8 - Good. 14 out of 123 reviews" "
Rating 6 - Okay. 3 out of 123 reviews" "
Rating 4 - Poor. 1 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and luxurious hotel. Beach club should be upgraded to reflect St. Regis standards. Hotel staff did not specify that club is not owned by St.Regis so no room charging privileges.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the property is perfection.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lynnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. Regis, is one of the best hotels I have stayed at. It is a 10 star hotel with a 10 star staff. The hotel itself is beautiful. The best part was that it was attached to the Nakeel Mall. If you didn't want to leave the property you didn't have too because everything was there. Shopping, dinning, and entertainment. I will definitely be visiting again. There is nothing but Thank You to the St. Regis hotel for making my first trip to Dubai wonderful and making my husband birthday special (upon arrival they had a birthday cake, flowers, and a card).
Stayed 3 nights in Apr 2024

10/10 Excellent

Saudia, Minneola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Shalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, polite and professional staff. Great breakfast buffet, room was clean and very comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely attentive staff, lovely facilities, delicious food and the cleanest hotel ever. Some lovely additional personal touches and the staff could not have done more for us during our stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butlers are very attentive.
Stayed 6 nights in Mar 2024

10/10 Excellent

Eduardo

Stayed 7 nights in Mar 2024

10/10 Excellent

Margherita Lisa Maria

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

jaimir L

Stayed 4 nights in Mar 2024

10/10 Excellent

MARIEJOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, very friendly helpful and accommodating especially Emile, Mona, Ralph and Noura. They are truly awesome thanks
Stayed 3 nights in Mar 2024

10/10 Excellent

Nika

Stayed 2 nights in Mar 2024

8/10 Good

Sharron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Stayed 7 nights in Feb 2024

10/10 Excellent

Soraya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with St. Regis on The Palm was beyond my expectations. The very first impression is the stunning tower and design of the hotel. Once I arrived to the hotel, the entire staff went above and beyond to take care of everyone. Throughout my stay, a few key employees stood out for the personal attention to details regarding my needs. Magdalene serviced my attire needs upon arrival and made sure the entire butler team followed up with any further requests. Anis the butler was very personable and made sure I had all my needs met swiftly. Noura was the sweetest of them all who shared pastry enthusiasm with me as a pastry chef. We enjoyed conversations and passion for pastry and food alike! She was very attentive to everyone in the lobby as well as expressing her favorite pistachio raspberry cake, which is a must try! Teja from private dining was extremely helpful and his attention to detail was very impressive! He made sure I had all of my requests taken care of swiftly. The entire staff treated me as if I was family and I’m very grateful to have this opportunity to see the other side of our hospitality industry! I highly recommend this property to anyone looking for a home away from home! The amenities, the restaurants, and the mall attached to the hotel is just a small portion of what St. Regis On The Palm has to offer. The rooftop pool is another attraction that needs reservations to attend! Hats off to this amazing venue!
Stayed 5 nights in Jan 2024

4/10 Poor

Arelhi

Liked: Cleanliness
Disliked: Staff & service
Very inexperienced staff, The hotel does not qualify for st. Regis quality Extremely small rooms
Stayed 8 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family Holiday
Amazing hotel but I would not recommend for a family holiday. Hotel and rooms are beautiful. Restaurants and dining options are perfect. Unfortunately this hotel is not for kids. Maybe management should make that clear : hotel has no beach access (clearly mentioned) but have negociated with a partner an access for St Regis guest (clearly mentioned). Unfortunately access is only for guest above 21 years old and this part is not mentioned anywhere... I felt that this intentional/unintentional omission or misrepresentation was inacceptable.
Stayed 6 nights in Dec 2023

10/10 Excellent

Kristine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff - unbelievably helpful. Also, right at the entrance to the mall so easy to shop or grab food (any kind you could dream of).
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights in Dec 2023. The staff and facilities were excellent. Special thanks to Samy who checked us in and was super helpful. We arrived early (10.30 am), but they had a room ready for us and also as we were leaving late to fly back to London they gave us a late check out time. The pool areas and bars and restaurants are excellent. There are several high end dining options in the St Regis Gardens at the back of the hotel and then also cheaper dining options and a food court in the Nakheel Shopping Mall which is directly connected to the hotel. Room was fabulous, clean and great views. Lovely comfortable bed. Overall a fabulous experience!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Ok

10/10 Excellent

Darren Jan Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jamie Lamar, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simply amazing. The staff and butlers went above and beyond and wouldn’t let us lift a finger. The mall connected to the hotel was very convenient. It was also great that the hotel was in the same building as the Aura Sky pool. The St Regis gardens was also beautiful. I’d highly recommend this hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

Anastassia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on the Palm. Everything was amazing. Can’t wait to come back!
Stayed 10 nights in Oct 2023

10/10 Excellent

abdullah, kuwait

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well you can’t go wrong with St Regis . Every thing tailored to customer’s expectations
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexey, Hollywood

Stayed 9 nights in Oct 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so lovely and made our stay extra special when we mentioned we got engaged recently by leaving a lovely welcome desserts and roses
Stayed 1 night in Oct 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Concierge was on point and all request fulfilled. Book the Aura pool ahead of time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2023

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful and you literally have an entrance into the Nahkeel mall. They made my birthday special by setting up a cake and a rose which I appreciated. Only thing I wish was if the pool would stay open late. Service was great food was delicious . Location is great for catching Ubers into the city of further into the palm it would be more expensive . Just of note the beach isn’t on the property but walkable .
Stayed 7 nights in Sep 2023

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Emeli

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Loved everything
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time !!I would also like to thank the butler team to make my experience amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Just incredible
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, excellent service!
Stayed 4 nights in Jun 2023
Response from StRegisDubaiThePalm on 6 Jul,2023
Thank you and we look forward to welcoming you again.

10/10 Excellent

Mohamed Fethi

Stayed 4 nights in May 2023
Response from StRegisDubaiThePalm on 6 Jul,2023
Thank you and we look forward to welcoming you again.

10/10 Excellent

Sheriff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I am not a man of many words but this hotel has mastered the art of servitude. They are so great at providing excellent service. I am definitely now going to be considering St. Regis in my travels going forward.
Stayed 5 nights in May 2023
Response from StRegisDubaiThePalm on 6 Jul,2023
Thank you and we look forward to welcoming you again at our St. Regis properties around the world.

10/10 Excellent

Ahlam Joumana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very classy
Stayed 10 nights in May 2023
Response from StRegisDubaiThePalm on 6 Jul,2023
Thank you and we look forward to welcoming you again.

10/10 Excellent

Lucy, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t love about this hotel . I’ve been coming to Dubai for 23yrs and it was first time at St Regis . I loved it
Stayed 3 nights in Apr 2023

8/10 Good

kamil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jfjcjcjc
Stayed 2 nights in Apr 2023

10/10 Excellent

Carla Sophia

Travelled with partner
👏
Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place. The service is second to none. Perfect place for our trip to Dubai. It’s connected to the Nakheel Mall which has plenty of dining options and shopping. Dubai is a big place with a lot of options but the St Regis Palm is perfect. Would stay again and again.
Stayed 6 nights in Apr 2023

10/10 Excellent

GLADYS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super cool !!
Stayed 3 nights in Mar 2023

10/10 Excellent

YASMIN

Stayed 4 nights in Mar 2023

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023

6/10 Okay

Olga

Liked: Cleanliness
Stayed 7 nights in Feb 2023