Aerial view

Reviews of Coco Garden Villas

2.5 out of 5
Coco Garden Villas
Sitio Bobolongan, Brgy. Corong Corong, El Nido, Palawan

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Coco Garden. The owner Ray, his associates George and Gerri Lynn made my experience in El Nido memorable. Treated me and every other guest like family. Ray will do what he can to assist in your travels. The property itself is close to Vanilla Beach and some eateries. It’s more chill than the standard hostel. Rent a scooter and you’ll be good. Wi-fi in all of El Nido is spotty, so you have to patient, but Ray will help you if you’re in a pinch. Will be looking forward to seeing Ray and company soon!!!
Stayed 1 night in Feb 2020
Response from Ray - Villa owner/manager on 14 Mar,2020
To Mr Anonymous....Your time of writing a review is much appreciated. Glad you had an enjoyable stay at our place. Hope we see you again in the near future. Safe travels.

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020
Response from Ray on 5 Mar,2020
Thank you for your time of writing the review. Glad you enjoyed your stay in our place...see you again next time.

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed there for 3 nights + Beautiful nippa huts + a lot of space + nice garden + breakfast included + the owner (Ray) is very friendly and tries to help as much as possible to make your stay pleasant. - very far away from the City centre (you Need to rent a Scooter!) - very loud at times (you can hear every word the neighbour in the hut next to you is saying; a lot of roosters around
Stayed 3 nights in Feb 2020
Response from Ray on 5 Mar,2020
Thank you Johannah for your review. Glad you had an enjoyable stay in our place. Hope you come back again..

8/10 Good

Winnie, Vancouver, BC

Travelled with family
Liked: Cleanliness, staff & service
I like that you get to experience the traditional bahay kubo theme and it was done nicely at Coco Villa
Stayed 2 nights in Feb 2020
Response from Ray on 15 Feb,2020
Hi Winnie, Your review is much appreciated. Glad you enjoyed your stay at Coco Garden Villas. Hope you come back again with your family and friends.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean place with nice and helpful owners. Well priced highly recommend
Stayed 1 night in Feb 2020
Response from Ray on 5 Feb,2020
Hi Mr Anonymous.....thank you for your honest review. We're glad you had an enjoyable stay at our villa. Hope you come back again. Safe travels. Ray (Villas owner/manager)

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we arrived later in the evening coming from the bus from puerto princessa, and were welcomed warmly into a karaoke night the owners and some of the guests were having! we were shown to our villa, which is a bamboo hut with a entrance room comfortable for sitting that has a table, a bed section with a comfortable clean bed and mosquito net as it is not fully sealed to the outside, and a bathroom with a sink shower and well working flush toilet. the shower is cold water only but i think you’ll find this common in the philippines. there is no AC, but there is a fan with kept us nice and cool. this is not a fancy schmancy hotel, but it is clean, cozy, unique, homey, and the service is out of this world! free breakfast every morning, the owners and staff will help you out with whatever you need. because it is a bit far out of town-they can help you rent a scooter (totally worth it it makes everything on the island accessible) or call you a tricycle! for the price, i believe there’s no better place to stay in el nido. we love and miss our lil villa already and would totally stay again!
Stayed 4 nights in Jan 2020
Response from Ray on 24 Jan,2020
Thanks Anna for your honest review and glad you had an enjoyable stay at our place. We will try to make our guests and future guests happy and make their holiday in Elnido an enjoyable one. Safe travels... Ray (villa owner/manager)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to beach, restaurants and local shops. Services by owner and staff were satisfactory, always willing to lend a helping hand.
Stayed 3 nights in Dec 2019
Response from Ray on 15 Jan,2020
Thanks for taking the time to write a review. Hope you enjoyed your stay with us.

2/10 Terrible

Joanna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in El Nido upon my check in date. The island had some bad rain and flash flood (according to the owner). NO ONE CALLED ME TO LET ME KNOW THAT WE COULDN'T CHECK IN DUE TO THE CONDITION OF THIS PLACE. I HAVE STAYED HERE TWICE IN THE LAST 3 MONTHS AND REALLY ADMIRED THE PLACE AND THE STAFF. NO ONE INFORMED ME NOR TEXT ME NOR EMAILED ME TO LET ME KNOW THAT THE PLACE WAS RAMSACKED DUE TO THE RAIN. I ARRIVED AT COCO GARDEN, THERE WAS NO ONE THERE, THE PLACE LOOKED ABANDONED AND EMPTY. AFTER YELLING OUT FOR SOMEONE, FINALLY THE OWNER CAME OUT AND TOLD ME THAT HIS PLACE WAS HIT BY THE FLASH FLOOD AND THE RAIN. THERE IS NO WATER AND THE PLACE WAS NOT AVAILABLE. I RENTED 3 COTTAGES AND NOT ONE WAS AVAILABLE. RAY TOOK THE LIBERTY TO DRIVE AROUND WITH US TO HELP US FIND ANOTHER PLACE, BUT UNFORTUNATELY, A LOT OF PLACES WERE SOLD OUT AND COULD NOT ACCOMMODATE US FOR 3 ROOMS. AFTER LOOKING FOR 2 AND A HALF HOURS, WE FINALLY FOUND A PLACE WITH ONLY 2 ROOMS AVAILABLE - EL NIDO BEACH RESORT, WHICH WAS PRICEY. WE HAD NO CHOICE BUT TO CHECK IN AT EL NIDO BEACH RESORT. THE OWNER TOLD ME TO NOT CANCEL WITH EXPEDIA AND JUST LET IT GO AS IF WE CHECKED IN. AND THAT HE WILL JUST REFUND ME THE MONEY. I GUESS HE IS WAITING FOR EXPEDIA TO PAY HIM, BUT THIS IS NOT MY CONCERN. THE OWNER SHOULD REFUND ME ALL THE MONEY REGARDLESS. BOTTOM LINE, IT IS UNPROFESSIONAL THAT NO ONE, I REPEAT, NO ONE FROM COCO GARDEN INFORMED ME THAT THE PLACE WILL NOT BE AVAILABLE FOR CHECK IN.
Stayed 3 nights in Jul 2019
Response from Ray, villa owner on 4 Aug,2019
If you noticed, Caltex petrol station is constructing their branch on the other side of the hiway which they blocked the canal that the rainwater had diverted to the waterway leading to my site and other houses nearby thus, creating flashflood damaging my fence and waterpump that no water supply was available the day you arrived and it was inconvenient for me to check you in but no water was available, though the rooms were clean and ready. The flashflood happened the night before your check in date and it wasn't anticipated because it never happened before...locals blamed the Caltex construction. As a result, we apologize for any inconvenience has caused and assisted you instead look for accomodation elsewhere in town. No internet was available at the time and i didnt have your contact number to call you that's why you were not informed. Secondly, The plan was to claim your stay and send the money over to you via Western Union but it's too costly but instead, I'll request Expedia to cancel your booking and refund your money in full.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Freund und ich hatten zuerst nur eine Nacht gebucht, sind dann aber wine Woche geblieben weil wir es so toll fanden! Meiner Meinung nach die beste Unterkunft was du für das Geld in El Nido finden kannst. Die Bungalows liegen etwas außerhalb vom Stadtzentrum, man erreicht es aber in kurzer Zeit und für wenig Geld mit einem tricycle. Dafür aber ist der schöne vanilla bzw. las cabañas Beach sehr nah, dort haben wir die meiste zeitverbracht. Der Host Ray ist der beste Host auf Erden! Wir haben oft mit ihm gekocht oder ein Glas Rum getrunken, er hat uns tolle Tipps gegeben, uns sogar zb zum Busterminal oder in die Stadt gefahren und hat allgemein alles getan damit man sich wohl fühlt. Eigentlich hatten wir El Nido schon verlassen, sind aber wieder zurück gekommen weil wir ihn tatsächlich vermisst haben. Er ist wie ein Papa 😁 Also ich kann jedem die Unterkunft wärmstens empfehlen!
Stayed 2 nights in May 2019
Response from Ray on 5 Jun,2019
Vielen Dank, Miss Anonymous, für Ihre ehrliche Bewertung und Ihren Aufenthalt hier war mir ein Vergnügen. Trotz der Stromausfälle aufgrund des Power-Upgrades von Paleco habe ich es trotzdem geschafft, Licht per Generator zu liefern, und ich habe es genossen, mit euch mit Rum und Cola zu plaudern. Ich hoffe, ich finde so gute und verständnisvolle Reisende wie Sie, die sich nicht über Stromausfälle beschweren (nur selten hier). Gute Reise und viel Glück, wohin Sie auch gehen. Pass auf dich auf ..... Ray

10/10 Excellent

Genna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 😊
Amazing. Everything was amazing. Ended up extending, and Ray was just fantastic. Would totally recommend and return if I was to return to the Philippines.,
Stayed 3 nights in May 2019
Response from Ray on 20 May,2019
Thank you Genna for your honest review. Your stay and extension is much appreciated. Safe travels all over the Phils. Take care. Ray

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018
Response from Ray on 20 Dec,2018
Thank you Ray Villa owner

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Lots of positives about this stay, George and Eileen were fantastic. As the place was outside of town, George offered lifts to and from places no trouble at all. Fantastic! They helped us with booking a tour, checked up on us when we were ill (Thai restaurant in town, stay away!), booked the bus for us. Very helpful! The cabin was very cute! Large bed, nice bathroom and each come with a table and seating area which was very handy! Breakfast was toast, eggs, coffee and Melen. Nice! Only downside is the location, it’s not where is says on the map, it’s about another 3km away, but with George giving us a lift it was not an issue! The beach she took us too was completely beautiful too which was only 5 mins down the road and very few people on it! WiFi wasn’t working but it’s only a new place and a few places down the road did so wasn’t too much of an issue. Lovely stay! Amazing staff!
Stayed 4 nights in Dec 2018
Response from Rainier Ray on 20 Dec,2018
Thank you Harriett for your honest comments. I make sure my guests are comfortable and will enjoy their stay in our villa. Rest assured, wifi will be installed soon for the enjoyment of incoming guests. Safe travels...

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Coco was good overall. Its a simple, cute little place to experience real village life in the Philippines. Nice clean cottage with huge bed, own clean bathroom (shower and toilet). Location is not the best. You are living among the locals, with rooster doing thier job in the morning. Away from all the hustle and bustle and if you need a ride to town there is a free shuttle service. Staff are very friendly and accomodating. Place itself is good and clean.
Stayed 2 nights in Nov 2018
Response from Ray on 4 Dec,2018
Thank you Mr Anonymous for your honest review but we'll try our best to improve the access road especially to add more street lights. Ray Villa owner/manager

2/10 Terrible

Danny, El Nido, Palawan, Philippines

Disliked: Cleanliness, property conditions & facilities, room comfort
I called the hotel several times on the arrival date but no answer, we end up getting a different hotel. And this is a really really bad experience in the middle of no where.
Stayed 1 night in Oct 2018
Response from Ray on 1 Apr,2019
We apologize for the inconvenience this has caused. Our place has a low signal on mobile phones both Smart and Globe networks. Installation of cellsite is underway for Smart Telecommunications and we get better signal in due course. Cheers, Ray (property owner/manager)

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from Ray on 28 Feb,2020
Thank you Anna for taking the time to write a review. Glad you enjoyed your stay at our place and hope to see you again soon. Safe travels.

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ray on 12 Feb,2020
Thanks Yves for your review glad you had a good stay here at our place. Pls come back again. Safe travels. Ray

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weve found this nice Place and it was the best accomandation while were travelling. It feels like home and the host ist so nice and helpful. We will come back again :-)
Stayed 1 night in May 2019
Response from Ray on 20 May,2019
Thank you sir/mam for the time writing this review. Your stay with us is much appreciated. Safe travels and take care. Ray- villa owner

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Ray on 26 Feb,2019
Thanks Mark for staying with us. Enjoy your future trips and take care. Cheers.....,,Ray (Villa owner/manager)

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Ray on 8 Feb,2019
Hi Caterina, Thanks for your honest review. Rest assured we maintain consistency with our service with our guests. Pls do come again....have a nice day. Cheers, Ray Calugay - villa owner/manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bij aankomst was er geen huisje die we hadden gereserveerd voor ons - wel werden we in een ander hotel gezet - wat een muffig zeer vochtig hotel was waarnaast veel werd gebouwd ( de hele nacht door ) - de Locatie op de kaart klopt voor geen meter - het is veel verder weg hoog in de bergen en niet zoals op de kaart langs de kust lijn. ( locatie is zeker 2km verder dan op de kaart )
Stayed 2 nights in Jan 2019
Response from Ray on 17 Jan,2019
I apologize for the inconvenience this has caused. The villa is supposed to be 1 km from Las Cabanas Beach as mentioned in our Property Overview. Will rectify the map in due course. Ray - villa owner/manager

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2018
Response from Ray on 6 Jan,2019
Thanks for your review but is there a reason why you gave us 1 out of 5? Any improvements to be done with our service?

2/10 Terrible

Cristina

Disliked: Property conditions & facilities, room comfort
Localização errada !
Stayed 1 night in Dec 2018
Response from Ray on 20 Dec,2018
Thank you

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy contentos de haber conocido a las anfitrionas
El lugar es hermoso y las dos chicas que nos atendieron fueron súper amables , nos ayudaron a solucionar todo lo que necesitábamos . El único problema con el lugar es que no tienen aún servicio de internet y en esa zona muchas compañías de teléfono no funcionan . Pero por el resto es un lugar hermoso .
Stayed 1 night in Oct 2018
Response from Ray on 2 Nov,2018
Thank you for your honest review. As advertised, I'll get the telephone company follow up our internet service application inorder to provide a better service to guests. Ray Villa owner/manager