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Reviews

602 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Gleneagles Penang Medical Centre
    14 min walk
  • Popular Location
    Loh guan Lye Specialist Centre
    16 min walk
  • Popular Location
    KOMTAR
    17 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Apartment Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Hotel Royal Penang is connected to the convention centre. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. ESCAPE Adventureplay and Kidland Penang are also worth visiting. Our guests appreciate the hotel's central location.

Visit our George Town travel guide
Popular Location

What's nearby

  • Gleneagles Penang Medical Centre - 14 min walk
  • Loh guan Lye Specialist Centre - 16 min walk
  • Penang Times Square - 17 min walk
  • Prangin Mall - 17 min walk
  • KOMTAR - 17 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • Where to eat
  • Grove Brasserie – Serves breakfast and lunch daily.

About this property

Hotel Royal Penang

Hotel connected to the convention centre in Downtown George Town with free parking
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. All 237 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with satellite channels.
Hotel Royal Penang offers 237 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Breakfast available for a fee: MYR 30-80 per person
1 restaurant
1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Outdoor pool
Sauna

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:30 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.

Payment types at the property

Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 30 and MYR 80 per person (approximately)
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Royal Penang
  • Royal Penang
  • Hotel Royal Penang George Town
  • Royal Penang George Town
  • Hotel Royal Penang Hotel
  • Hotel Royal Penang George Town
  • Hotel Royal Penang Hotel George Town
3.4

Guest rating

5 - Excellent
70
4 - Good
241
3 - Okay
187
2 - Mediocre
79
1 - Poor
25
3.4
Cleanliness
3.5
Service and Staff
3.2
Amenities
3.2
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!!

Stayed 5 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

2/5

  • Disliked: Cleanliness, amenities

Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin.

Stayed 6 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

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