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Overview of Hotel Royal Penang

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGleneagles Penang Medical Centre14 min walk
    Popular LocationPenang Times Square17 min walk
    Popular LocationKOMTAR17 min walk
    AirportPenang (PEN-Penang Intl.)33 min drive
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  • Deluxe Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room
  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room
  • Apartment Suite

    Room amenities

    • 70 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsApartment Suite
  • Executive Suite, 1 King Bed

    Room amenities

    • 54 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Premier Room

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsPremier Room

About this area

George Town

Located in Downtown George Town neighbourhood, Hotel Royal Penang is connected to a shopping centre. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena. Guests appreciate the hotel's central location.
Visit our George Town travel guide
Popular Location

What's nearby

  • Gleneagles Penang Medical Centre - 14 min walk
  • Penang Times Square - 17 min walk
  • KOMTAR - 17 min walk
  • Kapitan Keling Mosque - 18 min walk
  • Dhammikarama Burmese Buddhist Temple - 2 min drive

Getting around

  • Penang Sentral - 35 min drive
  • AirportPenang (PEN-Penang Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Grove Brasserie – Serves breakfast and lunch daily.

About this property

Hotel Royal Penang

Hotel connected to the convention centre in Downtown George Town with free parking
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. All 237 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with satellite channels.
Hotel Royal Penang offers 237 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: MYR 30-80 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:30 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 30 and MYR 80 per person (approximately)
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Penang Royal
Hotel Royal Penang
Penang Hotel Royal
Penang Royal
Penang Royal Hotel
Royal Hotel Penang
Royal Penang
Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal
Royal Penang George Town
Hotel Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Hotel Royal Penang and receive a full refund?
Yes, Hotel Royal Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Royal Penang cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Royal Penang have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Royal Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Royal Penang?
Self-parking is free at this property.
What time is check-in at Hotel Royal Penang?
Check-in is from 2:30 PM - 11:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Royal Penang?
Checkout is at noon.
Does Hotel Royal Penang provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 100 per vehicle, one-way, applies.
Where is Hotel Royal Penang located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Nagore Square, Gurney Drive and Gleneagles Penang Medical Centre. KOMTAR and Loh guan Lye Specialist Centre are also within 1 mile (2 km).
3.4
5 - Excellent
73
4 - Good
246
3 - Okay
187
2 - Poor
79
1 - Terrible
26

3.4/5

Cleanliness

3.5/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Great location
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfortable and friendly
An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.
Stayed 4 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
short overnight stay.
Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable stay
Clean and comfortable room and bed, efficient check in, value for money.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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