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Overview of Hotel Royal Penang

Photo gallery

Guest reviews

3.4/5
610 reviews
Guests rated this property 3.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Explore the area

Popular LocationGleneagles Penang Medical Centre14 min walk
Popular LocationLoh guan Lye Specialist Centre16 min walk
Popular LocationKOMTAR17 min walk
AirportPenang (PEN-Penang Intl.)28 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 25 sq m
    • Sleeps 3
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  • Executive Suite, 1 King Bed

    Room amenities

    • 54 sq m
    • Sea view
    • Sleeps 3
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  • Apartment Suite

    Room amenities

    • 70 sq m
    • Sea view
    • Sleeps 3
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  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 3
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  • Premier Room

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
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About this area

George Town

Located in Downtown George Town neighbourhood, Hotel Royal Penang is connected to a shopping centre. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. ESCAPE Adventureplay and Kidland Penang are also worth visiting. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Gleneagles Penang Medical Centre - 14 min walk
  • Loh guan Lye Specialist Centre - 16 min walk
  • Penang Times Square - 17 min walk
  • Prangin Mall - 17 min walk
  • KOMTAR - 17 min walk

Getting around

  • Penang Sentral - 38 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

Restaurants

  • Where to eat
  • Grove Brasserie – Serves breakfast and lunch daily.

About this property

Hotel Royal Penang

Hotel connected to the convention centre in Downtown George Town with free parking
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. All 237 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with satellite channels.
Hotel Royal Penang offers 237 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Breakfast available for a fee: MYR 30-80 per person
1 restaurant
1 bar
24-hour room service

Things to do

Children's pool
Fitness centre
Outdoor pool
Sauna

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:30 PM and 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.

Payment types at the property

Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 30 and MYR 80 per person (approximately)
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Hotel Royal Penang and receive a full refund?
Yes, Hotel Royal Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Royal Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Royal Penang?
As of 3 Jun,2020, prices found for a 1-night stay for 2 adults at Hotel Royal Penang on 7 Jun,2020 start from SG$82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Royal Penang have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Royal Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Royal Penang?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:30 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Royal Penang?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 100 per vehicle, one-way, applies.
Where is this property located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Nagore Square, Gurney Drive and Gleneagles Penang Medical Centre. KOMTAR and Penang Times Square are also within 1 mile (2 km).

Guest reviews

3.4
Guest rating
5 - Excellent
73
4 - Good
245
3 - Okay
187
2 - Mediocre
79
1 - Poor
26
3.4
Cleanliness
3.5
Service and Staff
3.2
Amenities
3.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good comfortable and friendly

An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service

short overnight stay.

Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable stay

Clean and comfortable room and bed, efficient check in, value for money.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019