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Reviews of Jawi Peranakan Mansion

3 out of 5
Jawi Peranakan Mansion
153 Jalan Hutton, George Town

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 224 reviews" "
Rating 8 - Good. 40 out of 224 reviews" "
Rating 6 - Okay. 10 out of 224 reviews" "
Rating 4 - Poor. 2 out of 224 reviews" "
Rating 2 - Terrible. 3 out of 224 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Amenities
Stayed in the Mansion Villa. The property and room decor is quite unique. But the room itself is basically right up against the street. This means you can hear every motorbike, car and other vehicle passing by. If you are a light sleeper this room is not for you. I left after one night and checked into another hotel because I could not sleep. I'm not sure that other rooms on the property would have been much quieter. Also, there was no "do not disturb" sign, and housekeeping staff attempted to enter the room while I was inside. The room could use a bit more cleaning, especially the rugs. Location is good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service
A beautiful, historic facility and fantastic staff that take care of all your needs. The rooms can use updating and the A/C in our 1st room was too weak (the staff moved us into another room that had better a/c) but restaurants are a short walk away and again, the staff are great.
Stayed 14 nights in Mar 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modernized historuc mansion in George Town. Rooms are spacious and well appointed with period furniture. Bathroom spacious with rain shower faucet and room for 2 😊 Small outdoor lap pool that was welcoming after hot day of sightseeing. Staff were pleasant but clearly not equioted to run a hotel and service guests. Overall good value for the money
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Terrible stay.
Absolutely terrible. The hotel had a party in the courtyard right outside my room. Very noisy until very late.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Jonas

Disliked: Property conditions & facilities
It's the first hotel that I've checked out earlier than expected because I couldn't sleep at all during my first night. The room is really spacious and rather clean. But they don't have proper pillow; the pillow was extremely thin. The aircon wasn't cooling the room enough as well, so I was perspiring. In addition, the property is beside a main road and so it's always very noisy. I think the place should have sound proof window and good pillows. I do understand that it's an old mansion but if it is being converted to a hotel, much more should be done.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dean, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mansion has been beautifully restored to its former glory and it was a total delight to stay in it. The staff are just wonderful, in particular Priya and Steph, who gave us useful directions on eating places and shopping, and were just so obliging. Great to watch the video on the restoration works.
Stayed 3 nights in Nov 2023

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property close to the shuttle bus and launderette. The room was clean and has air conditioning. We were on the first floor and it was great coming back to the hotel as it is so beautiful. The staff were welcoming and professional. Would stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cahaya Nirmala Binte

Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic mansion
A very relaxing stay here. Staff were friendly and helpful. Good location but due to humidity I used ‘grab’ to get around. Beautiful old historic mansion. Highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Perfect.
Stayed 4 nights in Sep 2023

10/10 Excellent

ruby jayanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priya and her team were very helpful, they gave us good suggestions on food and activities to do during our stay. Thank you for making it a memorable stay for our family.
Stayed 3 nights in Sep 2023

10/10 Excellent

Egawati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really well located in a smart area just on the edge of the old town which allowed us to explore areas we would have not thought to look up. The hotel is very spacious and cute, but the pool is the real gem, especially after a day exploring. Great dining close by in all directions
Stayed 4 nights in Aug 2023

10/10 Excellent

KENNARA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2023

10/10 Excellent

Thad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
It's Penang, traffic is hell and parking is not plenty. And it is Georgetown so road is narrow. Those things are the worst of the entire stay BUT I find no fault with the hotel. It was quiet, the quickest, easiest check in I have ever had - EVER. My husband had to find tiny spot by their entrance so we can drop our luggage, all the while traffic is flowing inches away. They have staff to carry the bags upstairs where our room is located. Then he has to go find parking, luckily right next to the hotel, there was a spot but to get to that spot he had to drive around to find the street leading to it. All the while hoping no one else has taken that spot. The hotel itself was so quiet, I hardly ever see any but 2 occupants while passing the entrance. The pool was refreshing from the heat, it was during the time when they had heat problems. Yes, the stench from all those open storm sewer wafting up it gets really hard to enjoy anything, even while eating at those restaurants nearby. But that's just how Malaysia is. I wish I can pluck the hotel and put it somewhere else in Penang where the traffic is not as crazy and parking is not a stressful to get. Otherwise, the room was clean, the bathroom was huge and clean and hot water works and my boys love the upstairs bed. We didn't hear any noise from the nearby mosque. Actually we slept really well.
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are large and comfortable with characterful decorations. Staff are available and able to give local information. There were water and coffee available and the pool was nice to have a cooling dip, though the poolside was not great for all day chilling out. Super close to the town but not full of backpacker noise and hipster establishments. The wifi in the room was weak and in an old building some noise such as heavy footsteps carries from other rooms
Stayed 3 nights in May 2023

10/10 Excellent

Manerah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming stay in this beautiful mansion. The property is decorated so elegantly and in theme with the history of the location. Will definitely book this stay in the future. Thank you.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Had a wonderful and very comfortable stay at Jawi Peranakan Mansion. The staff was very friendly and super helpful, couldn’t have asked for me. Would definitely stay again!
Stayed 5 nights in Mar 2023

10/10 Excellent

Siang Boon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peranakan heritage n great location
Stayed 3 nights in Mar 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Suzanne Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Charming mansion with outside and interiors kept as true to the Peranaken style as possible. An oasis in a handy location.
Stayed 6 nights in Jan 2023

10/10 Excellent

CHI CHENG, SINGAPORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, good service, walking distance to nearby attractions

10/10 Excellent

Sanford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice historical hotel to stay in Penang. Staffs are friendly. Rooms are clean and neat. A lot of shops and local foods in walking distance. Great place to stay

8/10 Good

Ping Chern Ryan, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 3 star hotel with big rooms for a big family. The location is within walking locations about 15 mins walk to places like Penang street, 10 mins to a nearby 7-11. At night there is this place called Supper which serves good Taiwanese fusion nearby. The pool was a great addition for the kids. One bad thing is this place isn’t good for light sleepers. The mosque prayers will affect you for a short while in the morning. Rooms near the road will also be loud as cars drive pass at night. Tip: bring a air freshener or the lobby could include it as the air was abit stale especially at the lobby. But overall it’s a good place to stay if you aren’t a light sleeper.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accomodation in a heritage house. Excellent location and the pool was a bonus
Stayed 1 night in Jul 2022
Response from JPM on 19 Jul,2022
Thank you

8/10 Good

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Muiz (sorry if i did not get his name right), was very attentive and hospitable for most parts of our stay. We encountered a faulty water heater, which was a bummer, because the stay would have been amazing. Muiz did attend to the issue but unfortunately it requires a new unit to be replaced and it was over the weekend. Overall stay was good. clean, cozy and homely.
Stayed 1 night in Jun 2022
Response from Shawn on 20 Jun,2022
Thank you for your message. We hope to welcoming you again in Jawi Peranakan Mansion.

6/10 Okay

Yen Choon

Travelled with family
Disliked: Property conditions & facilities, room comfort
Feel like an old budget hotel
Disappointed with the cheap amenities & toiletries. Towels were old, rough and yellowish. Room has windows but no views out. TV cannot be viewed from bed. Lacks attentions to details overall. Won’t stay again.
Stayed 1 night in Jun 2022
Response from Shawn on 20 Jun,2022
We are sorry for the experience that you encounter in Jawi Peranakan Mansion. Please rest assured that we have taken immediate action to avoid these incidents from happening again.

8/10 Good

Wai Kiet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable room , no private parking , good for relax .
Stayed 1 night in Jan 2022
Response from JPM on 28 Jan,2022
Thank you.

10/10 Excellent

Zati Zafirah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from JPM on 2 Dec,2021
Thank you for the review.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from H on 30 Sept,2020
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from H on 16 Mar,2020
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from H on 17 Jan,2020
Thank you.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was perfect
Stayed 1 night in Dec 2019
Response from H on 27 Dec,2019
Thank you.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return
Great service, great staff
Stayed 2 nights in Dec 2019
Response from H on 23 Dec,2019
Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historical presentation and their bathtub. Even though the place is small - it provides a feeling of home
Stayed 3 nights in Nov 2019
Response from H on 2 Dec,2019
Thank you for the review.

10/10 Excellent

Nadia, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staffs! Thanks to Jason for all the tips and looking after small details. Great for families, i was traveling alone and enjoyed myself
Stayed 2 nights in Nov 2019
Response from H on 6 Nov,2019
Thank you for the review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
What a lovely place to stay. The colonial feel mixes seemlessly with beautiful Malay antiques, making the hotel feel like a very beautiful museum, and yet everything is so comfortable and the brilliantly kind and attentive staff make you feel totally at home without every invading your privacy. This is a really special place. Breakfast was ace too and the shower was very much 21st century. Wonderful.
Stayed 4 nights in Oct 2019
Response from H on 29 Oct,2019
Thank you for the review.

8/10 Good

EvelynChow, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful & friendly. The property is lovely, truly unique, with small but beautiful grounds. The room is very spacious and airy - very comfortable. Rooms situated on the ground floor would tend to be less quiet as breakfast is served in the dining hall right outside the rooms. So those who prefer to sleep in should request for a room on level 1, subject to availability of course. Overall a very enjoyable stay!
Stayed 4 nights in Oct 2019
Response from H on 21 Oct,2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design was superb. The rooms were beautifully finished. The hotel had lovely touches. However, in some places it looked not quite finished (the side to a work shop or new dining area) as you look about the window. Also, the bed was pushed up against the window and therefore could not easily open the wooden slat shades without first moving the bed.
Stayed 3 nights in Oct 2019
Response from H on 17 Oct,2019
Thank you for the review.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from H on 7 Oct,2019
Thank you.

10/10 Excellent

MTD, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with friendly staff. Room was well appointed and clean.
Stayed 1 night in Oct 2019
Response from H on 7 Oct,2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very attentive staff. So comfortable and centrally placed.
Stayed 3 nights in Aug 2019
Response from H on 27 Aug,2019
Thank you for the review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comments, the mansion is well maintained but has lots of mozzies.
Stayed 1 night in Aug 2019

6/10 Okay

dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and atmospheric but not the best sleep
Beautiful building with atmospheric touches. The staff were all absolutely perfect - so friendly and helpful. Breakfast was good and the hotel felt very homely and comforting. However, the bed was very hard and the call to prayer is quite intrusive. 5am and 9pm from a loud tannoy nearby. Not sure why they have to shout their prayers so loud? ! So our sleep was not as good as it could have been, otherwise I would have given this hotel 5 stars
Stayed 5 nights in Jul 2019
Response from H on 27 Jul,2019
Thank you for the feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. They went out of their way to make sure we were comfortable. They even got soy milk in for our breakfast each morning. The hotel was interesting and authentic.
Stayed 6 nights in Jul 2019
Response from H on 12 Jul,2019
Thank you for the review.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jawi Peranakan
This was our third stay and the quality of service and rooms remains excellent. A great place to stay while exploring old Georgetown.
Stayed 2 nights in Jun 2019
Response from H on 1 Jul,2019
Thank you Roger