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In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds

Guest reviews

4.3/5 Excellent
195 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Laundry

Map

Explore the area

Popular LocationLoh guan Lye Specialist Centre1 min walk
Popular LocationGleneagles Penang Medical Centre13 min walk
Popular LocationPenang Times Square15 min walk
AirportPenang (PEN-Penang Intl.)28 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsStandard Room
  • Deluxe Room

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Family Quadruple Room, 2 Queen Beds

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsFamily Quadruple Room, 2 Queen Beds
  • Executive Room

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsExecutive Room
  • Apartment, 2 Bedrooms

    Room amenities

    • 70 sq m
    • Sleeps 4
    More detailsApartment, 2 Bedrooms

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, One Pacific Hotel & Serviced Apartments is in the city centre. KOMTAR and Penang City Hall are notable landmarks, and the area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena. Our guests appreciate the hotel's central location.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Loh guan Lye Specialist Centre - 1 min walk
  • Gleneagles Penang Medical Centre - 13 min walk
  • Penang Times Square - 15 min walk
  • KOMTAR - 17 min walk
  • Prangin Mall - 3 min drive

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

About this property

One Pacific Hotel & Serviced Apartments

3-star George Town hotel in Downtown George Town, walk to Loh guan Lye Specialist Centre
This smoke-free hotel features a restaurant, a coffee shop/café and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 90 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
One Pacific Hotel & Serviced Apartments offers 90 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 17.90 for adults and MYR 17.90 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 7:00 AM to 11:00 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per day.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • City/local tax: MYR2.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 17.90 for adults and MYR 17.90 for children (approximately)
  • Airport shuttle fee: MYR 58.00 per vehicle
  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at One Pacific Hotel & Serviced Apartments and receive a full refund?
Yes, One Pacific Hotel & Serviced Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to One Pacific Hotel & Serviced Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at noon.
Does One Pacific Hotel & Serviced Apartments provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MYR 58.00 per vehicle applies.
Where is this hotel located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Loh guan Lye Specialist Centre, Gurney Drive and Gleneagles Penang Medical Centre. KOMTAR and Penang Times Square are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for One Pacific Hotel & Serviced Apartments

4.3
Excellent
5 - Excellent
77
4 - Good
99
3 - Okay
16
2 - Mediocre
3
1 - Poor
0
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort
good room though could be a bit noisy at night

we like the room it was spacious, and clean... However the downside was.... bed was a bit hard and only two pillows, (low quality ones) would be better to have a few more, considering the quality of pillows. also we got a room which was facing the street and the window seal is broken so we cant lock the window. During the night there was a parade/event on the street with very loud music up until 3.30 AM so we couldn't sleep until 4 AM which was quite irritating as the hotel did not notify this before we book the room. breakfast was adequate, nothing fancy, just some rice, noodle, potatoes, sausage, coffe/tea, breads but enough and quite pleasant. the restaurant is quite spacious and clean.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    If you are travelling in 3-4, do book a suite with 2 bedrooms. It's large and clean.

    Stayed 3 nights in May 2018