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Overview of One Pacific Hotel & Serviced Apartments

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Laundry

Explore the area

    Popular LocationGleneagles Penang Medical Centre13 min walk
    Popular LocationPenang Times Square15 min walk
    Popular LocationKOMTAR17 min walk
    AirportPenang (PEN-Penang Intl.)31 min drive
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  • Standard Double Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Double Room
  • Standard Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin Room
  • Deluxe Twin Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    • 2 Large Single Beds
    More detailsDeluxe Twin Room
  • Deluxe Quadruple Room, Multiple Beds

    Room amenities

    • 35 sq m
    • Sleeps 4
    • 1 King Bed and 2 Single Bunk Beds
    More detailsDeluxe Quadruple Room, Multiple Beds
  • Executive Twin Room

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 2 Large Single Beds
    More detailsExecutive Twin Room
  • Executive Double Room

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Double Room
  • Family Apartment, 2 Bedrooms

    Room amenities

    • 72 sq m
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More detailsFamily Apartment, 2 Bedrooms
  • Deluxe Double Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Double Room
  • Family Quadruple Room, 2 Queen Beds

    Room amenities

    • 35 sq m
    • Sleeps 5
    • 2 Queen Beds
    More detailsFamily Quadruple Room, 2 Queen Beds

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, One Pacific Hotel & Serviced Apartments is in the city centre. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena. Guests appreciate the hotel's central location.
Visit our George Town travel guide
Popular Location

What's nearby

  • Gleneagles Penang Medical Centre - 13 min walk
  • Penang Times Square - 15 min walk
  • KOMTAR - 17 min walk
  • Pulau Tikus Market - 20 min walk
  • Dhammikarama Burmese Buddhist Temple - 3 min drive

Getting around

  • Penang Sentral - 34 min drive
  • AirportPenang (PEN-Penang Intl.) - 31 min drive

About this property

One Pacific Hotel & Serviced Apartments

3-star George Town hotel in Downtown George Town, walk to Loh guan Lye Specialist Centre
This smoke-free hotel features a restaurant, a coffee shop/café and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 90 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
One Pacific Hotel & Serviced Apartments offers 90 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 40-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 17.90 for adults and MYR 17.90 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheel-chair doorways
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 17.90 for adults and MYR 17.90 for children (approximately)
  • Airport shuttle fee: MYR 58.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at One Pacific Hotel & Serviced Apartments and receive a full refund?
Yes, One Pacific Hotel & Serviced Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to One Pacific Hotel & Serviced Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is One Pacific Hotel & Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at One Pacific Hotel & Serviced Apartments?
Self-parking is free at this property.
What time is check-in at One Pacific Hotel & Serviced Apartments?
Check-in begins at 3 PM.
What time is check-out at One Pacific Hotel & Serviced Apartments?
Checkout is at noon.
Does One Pacific Hotel & Serviced Apartments provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MYR 58.00 per vehicle applies.
Where is One Pacific Hotel & Serviced Apartments located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Loh guan Lye Specialist Centre, Gurney Drive and Gleneagles Penang Medical Centre. KOMTAR and Penang Times Square are also within 1 mile (2 km).
4.3
Excellent
5 - Excellent
79
4 - Good
100
3 - Okay
16
2 - Poor
3
1 - Terrible
0

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy upon arrival. Bed was a tad bit on a hard side and the walls are thin. Can hear other guests coming in/out of the elevator.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
good room though could be a bit noisy at night
we like the room it was spacious, and clean... However the downside was.... bed was a bit hard and only two pillows, (low quality ones) would be better to have a few more, considering the quality of pillows. also we got a room which was facing the street and the window seal is broken so we cant lock the window. During the night there was a parade/event on the street with very loud music up until 3.30 AM so we couldn't sleep until 4 AM which was quite irritating as the hotel did not notify this before we book the room. breakfast was adequate, nothing fancy, just some rice, noodle, potatoes, sausage, coffe/tea, breads but enough and quite pleasant. the restaurant is quite spacious and clean.
Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 2 nights in Oct 2019