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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.1/5 Very Good
365 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationGleneagles Penang Medical Centre1 min walk
Popular LocationGurney Drive2 min walk
Popular LocationLoh guan Lye Specialist Centre13 min walk
AirportPenang (PEN-Penang Intl.)31 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Bathtub

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Bathtub
  • Deluxe Double or Twin Room, City View

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room, City View
  • Deluxe Triple Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Triple Room
  • Family Connecting Room, 2 Bedrooms

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsFamily Connecting Room, 2 Bedrooms
  • Family Connecting Room, 3 Bedrooms

    Room amenities

    • 78 sq m
    • City view
    • Sleeps 4
    More detailsFamily Connecting Room, 3 Bedrooms
  • Superior Double or Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Deluxe Double or Twin Room, Partial Sea View

    Room amenities

    • 25 sq m
    • Partial sea view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room, Partial Sea View
  • Premier Room, 1 King Bed, Sea View

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Sea View

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Vouk Hotel Suites is in the city centre. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are not to be missed.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Gleneagles Penang Medical Centre - 1 min walk
  • Gurney Drive - 2 min walk
  • Loh guan Lye Specialist Centre - 13 min walk
  • Gurney Plaza - 2 min drive
  • Penang Adventist Hospital - 4 min drive

Getting around

  • Penang Sentral - 35 min drive
  • Penang (PEN-Penang Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Cest Si Bon – Serves breakfast, lunch and dinner daily.
  • Lobby Lounge – Open daily.

About this property

Vouk Hotel Suites

4-star George Town hotel in Downtown George Town, walk to Gurney Drive
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, a business centre and concierge services. All 231 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Room service (during limited hours), coffee/tea makers and free bottled water are among the other amenities available to guests.
Vouk Hotel Suites offers 231 forms of air-conditioned accommodation with minibars and a safe. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10 AM: MYR 38.00 for adults and MYR 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 38.00 for adults and MYR 19.00 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Vouk Hotel Suites and receive a full refund?
Yes, Vouk Hotel Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Vouk Hotel Suites cancellation policy on our site for more details about any exclusions or requirements.
Is Vouk Hotel Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 50 per vehicle applies.
Where is Vouk Hotel Suites located?
Located in Downtown George Town, this hotel is steps away from Gleneagles Penang Medical Centre and Gurney Drive. Loh guan Lye Specialist Centre and Gurney Plaza are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Vouk Hotel Suites

4.1
Very Good
5 - Excellent
141
4 - Good
155
3 - Okay
48
2 - Mediocre
15
1 - Poor
6
4.2
Cleanliness
4.1
Service and Staff
3.5
Amenities
4.0
Property condition

2/5

    Terrible breakfast, terrible espresso:( Hotel away from everything. I do not recommended !

    Stayed 2 nights in Mar 2020

    2/5

    • Liked: Cleanliness, staff & service

    Disappointing on check in, no welcome drinks ! But when booking it’s included. Buffet breakfast, but not Buffet it’s just set breakfast ! Service worse than I visited in year 2016

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Overall stay is good..well lighted and clean room. However, the hotel has to be properly facility has to be properly maintained. Bad side is no telephone at the washroom. Almost got locked by the faulty washroom door with no access to help

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice environment

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean, convenient, not a lot of good eats nearby (usually more than 1km away). Grab is cheap.

    Stayed 3 nights in Jan 2020