Thank you for staying at our ryokan. Our ryokan is located in the center of Hakone Yumoto. Approximately 15 minutes walk from Hakone Yumoto Station It is also convenient for sightseeing to Lake Ashi and Gora. Our ryokan also serves dinner and breakfast in a private dining room. It will give you a private and special time. A Japanese Kaiseki meal is served for dinner. Kaiseki is a traditional Japanese meal that uses a lot of seafood. In addition to standard Kaiseki, we also sell beef shabu-shabu, beef steak, and sushi plans, so please consider them.Coffee is also available in the room. Our facility is operated as an inn, not a hotel. In addition to coffee, we also provide local green tea and roasted tea in the room to provide you with the good culture of Japan. If you would like freshly brewed coffee, please use the morning service fee. We are looking for a special space that combines a Balinese-style resort and a Japanese-style inn. Please refrain from using this hotel if you are looking for a complete Japanese-style ryokan atmosphere and service from a Japanese person. We are particular about meal times, check-in and check-out times, etc. This is because we operate as a Japanese inn. This is because Japanese people are very strict and particular about time. We believe that by following these rules, we will be able to provide the best possible service. Please understand that.We will continue to make efforts to please foreign tourists. Please come to Hakone again. thank you.

Standard check-out is 10am.Checkout time varies depending on plan.Your booked plan only includes dinner.It clearly states in the plan name that the check-out time is 9am.Please check and make a reservation. thank you.

Thank you very much for using Hakone Airu. We are glad to hear that you were satisfied with the food and hot springs. Our hotel operates as a Balinese-style hot spring resort inn, and we strive to differentiate ourselves from traditional Japanese-style inns. Our concept is to make you feel like you are traveling to an overseas resort with the atmosphere inside the hotel and our employees. If you would like the atmosphere of a Japanese-style inn or the hospitality of Japanese staff, please refrain from using our hotel. The hot springs are constantly flowing fresh hot spring water from our 5 in-house hot springs. All 15 guest rooms are equipped with private open-air baths, so you can enjoy the hot springs anytime and as many times as you like. Additionally, since we are located on a hill in Hakone Yumoto, the view from the terrace creates a relaxing synergistic effect. Dinner and breakfast are served in a private dining room. We hope you can enjoy this place as well without worrying about other customers. Original mattresses are used for bedding. Made of hard material with a thickness of 15 cm, you can sleep with a feeling similar to that of a bed. In order to reduce the hardness of the tatami mats, we have asked the bedding manufacturers to go beyond their limits and create them at this thickness. We also have an original set of amenities available. This item is also sold at shops and has been well received by female customers. We will continue to strengthen our differentiation from other companies and pursue the hospitality that is unique to Hakone Airu. looking forward to your next visit. Thank you very much.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you for staying at our ryokan. We are also happy that you were satisfied. Our ryokan is located in the center of Hakone Yumoto. Approximately 15 minutes walk from Hakone Yumoto Station It is also convenient for sightseeing to Lake Ashi and Gora. Our ryokan also serves dinner and breakfast in a private dining room. It will give you a private and special time. A Japanese Kaiseki meal is served for dinner. Kaiseki is a traditional Japanese meal that uses a lot of seafood. In addition to standard Kaiseki, we also sell beef shabu-shabu, beef steak, and sushi plans, so please consider them. For breakfast, you can choose Japanese or Western food. We are looking for a special space that combines a Balinese-style resort and a Japanese-style ryokan. Please refrain from using this hotel if you are looking for a complete Japanese-style ryokan atmosphere and service from a Japanese person. Our chef cannot prepare vegan meals. We have declined that request in advance and asked you to cancel. We try to make vegetarian dishes as much as possible, but we don't know if they will satisfy vegans. Please understand them before making a reservation.We will continue to make efforts to please foreign tourists. Please come to Hakone again. thank you.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef also changed from this year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where you can choose your main dish and sushi plans etc. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you for using Hakone Airu. We are glad that you were satisfied with our stay. Our hotel opened in December 2017, and thanks to you we are celebrating our 6th anniversary. We aim to differentiate ourselves from other companies based on the concept of Balinese style, and strive every day to create unique and comfortable spaces. All 15 guest rooms are equipped with private open-air baths, allowing you to relax your mind and body while gazing at the mountains of Hakone. Both dinner and breakfast are served in a private dining room, so you can relax and enjoy your stay without coming into contact with other guests. Kaiseki cuisine is a type of hospitality cuisine that uses local and seasonal ingredients. We never believe that using high-quality ingredients will lead to customer satisfaction. When it comes to Japanese cuisine, the story of the food is also important. However, your opinion will be shared with the culinary staff. We have original products such as yukatas and pajamas for in-house wear, as well as other amenities. We believe that our hotel's strength lies in its easy access to Hakone Yumoto. As a Balinese-style resort inn, we continue to pursue unique entertainment that cannot be found anywhere else. We look forward to your next visit. thank you very much.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you for using Hakone Airu. We are glad that you were satisfied with our stay. Our hotel opened in December 2017, and thanks to you we are celebrating our 6th anniversary. We aim to differentiate ourselves from other companies based on the concept of Balinese style, and strive every day to create unique and comfortable spaces. All 15 guest rooms are equipped with private open-air baths, allowing you to relax your mind and body while gazing at the mountains of Hakone. Both dinner and breakfast are served in a private dining room, so you can relax and enjoy your stay without coming into contact with other guests. Kaiseki cuisine is a type of hospitality cuisine that uses local and seasonal ingredients. We never believe that using high-quality ingredients will lead to customer satisfaction. When it comes to Japanese cuisine, the story of the food is also important. However, your opinion will be shared with the culinary staff. We have original products such as yukatas and pajamas for in-house wear, as well as other amenities. We believe that our hotel's strength lies in its easy access to Hakone Yumoto. As a Balinese-style resort inn, we continue to pursue unique entertainment that cannot be found anywhere else. We look forward to your next visit. thank you very much.

Thank you for staying at our ryokan. We are also happy that you were satisfied. Our ryokan is located in the center of Hakone Yumoto. Approximately 15 minutes walk from Hakone Yumoto Station It is also convenient for sightseeing to Lake Ashi and Gora. Our ryokan also serves dinner and breakfast in a private dining room. It will give you a private and special time. A Japanese Kaiseki meal is served for dinner. Kaiseki is a traditional Japanese meal that uses a lot of seafood. In addition to standard Kaiseki, we also sell beef shabu-shabu, beef steak, and sushi plans, so please consider them. For breakfast, you can choose Japanese or Western food. We are looking for a special space that combines a Balinese-style resort and a Japanese-style ryokan. Please refrain from using this hotel if you are looking for a complete Japanese-style ryokan atmosphere and service from a Japanese person. Our chef cannot prepare vegan meals. We have declined that request in advance and asked you to cancel. We try to make vegetarian dishes as much as possible, but we don't know if they will satisfy vegans. Please understand them before making a reservation.We will continue to make efforts to please foreign tourists. Please come to Hakone again. thank you.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you for staying at our ryokan. We are also sorry that you were not satisfied. But I have doubts about your review. Did you check the website carefully and make a reservation? Our inn is named as a Balinese-style ryokan. This is because the structure is not a complete Japanese-style ryokan, but a fusion with a Bali resort. And most of our employees are foreign staff. This has also been explained repeatedly in previous reviews. If you want a complete Japanese-style ryokan atmosphere and service from Japanese staff, please do not stay at our ryokan. This advice is given to prevent mismatch with customer needs. If you are looking for a stay that satisfies you, we recommend that you carefully check the reservation site and past reviews. We will continue our efforts to provide various information to our customers. thank you.

Thank you for staying at our hotel.Our hotel usually has a check-out time of 10am.However, checkout times vary depending on the plan.The plan you reserved includes only dinner.Check-out time for that plan is 9am. It is written in the plan name on the reservation site.Please be sure to check this information before making a reservation.Booking through an agent may give incorrect information.Please be sure to make your own reservations and check with the hotel directly for all information.We strive to disseminate accurate information.Thank you.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from this year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where you can choose your main dish and sushi restaurant seating plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you very much for staying at our hotel. We are also happy to use it for the second time. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from next year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where you can choose your main dish and sushi restaurant seating plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you very much for staying at our hotel. It would be nice if you could tell us the details...We can't improve if we only have your evaluation points. . If you have any problems, please let me know at that time. We will deal with it on the spot. All rooms at our inn are equipped with private hot spring baths with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from next year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans with a choice of main dish and plans with seats at a sushi restaurant. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you very much for staying at our hotel.We are also happy to see that you were satisfied.All rooms at our hotel are equipped with a private open-air bath.As you said, our hotel is located in the center of Hakone and is convenient for sightseeing.If it rains, relaxing in a hot spring would be a great experience.Hot springs provide a special time for foreign tourists.Our hotel is not a complete Japanese-style ryokan.We operate under the concept of a Balinese-style resort ryokan.Therefore, the interior decoration, equipment, and employees are different from a complete Japanese-style ryokan.If you want that kind of full Japanese style ryokan atmosphere, please don't stay at our hotel.And we understand that there are differences of opinion when it comes to food.However, as a Japanese inn, we will continue to provide an authentic Japanese food experience.If you do not like foods or have allergies, please refrain from staying.Because sometimes our cooking isn't enough.Kaiseki cuisine is a type of hospitality cuisine that uses a lot of seafood and has a beautiful appearance.Please understand this and enjoy your meal time.Hakone has many attractive sightseeing spots.Please come to Hakone again.We will do our best to provide a comfortable stay for many foreign tourists.We look forward to your next visit.thank you.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you for your wonderful comments.However, it is very disappointing that the rating is 1 point. .Is there any reason for this?Please let us know if there is anything we can improve.Thank you very much.

Thank you very much for using Hakone Airu. We are glad to hear that you were satisfied with our stay. Our hotel opened in December 2017, and thanks to your support, we are now celebrating our 6th anniversary. Based on the concept of Balinese style, we strive to differentiate ourselves from other companies and strive every day to create a unique and comfortable space. All 15 guest rooms are equipped with private open-air baths, helping you relax both mind and body along with the Hakone Mountains. Dinner and breakfast are served in a private dining room, so you can enjoy your stay without having to come into contact with other guests. We apologize for the inconvenience, but the room has a compact design of approximately 20 square meters, and has a simple structure that eliminates as much as possible the living feel. It is expected that installing a dining table or sofa will reduce the living space and cause complaints. Also, please understand that we will be serving Kaiseki cuisine one item at a time at the restaurant, taking into consideration the flow of food. We have yukatas and pajamas for in-house wear, as well as a complete set of original products for other amenities. We believe that our hotel's strength is that our location in Hakone Yumoto is very convenient and easily accessible. As a Balinese-style resort inn, we will continue to pursue original entertainment like no other. looking forward to your next visit. Thank you very much.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive the highest evaluation. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. Please believe this. Shuttle buses are also available. It takes about 1 hour by bus from the hotel to Lake Ashi. However, this will not be a big problem for sightseeing. As you said, the view from the open-air bath is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. Meals are served in a private dining room, so you can enjoy them at your leisure. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your review will motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit. Thank you very much.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef also changed from this year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where you can choose your main dish and sushi restaurant seating plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you for staying at our hotel. Thank you for various opinions. Our ryokan is equipped with a dedicated hot spring bath in all rooms overlooking the mountain scenery. You can enjoy the hot spring while watching the beautiful scenery. That is the greatest strength of our hotel. The concept and interior are different from the conventional inn. The room is about 20 square meters in the Japanese -style room. For this reason, chairs, tables, sofas, etc. are not available. Because the room becomes smaller. The room is simple and prioritized. If you need a chair, please tell the front desk. Most employees are also foreigners. We will learn Japanese services and try to return to our customers. Please refrain from the atmosphere of the inn and the service by the Japanese staff. Original products are available for both the amenities and bedding. These are very popular. We offer Japanese kaiseki cuisine for dinner. Kaiseki cuisine is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack and hospitality dish. All menus are seasoned with dashi (seafood, etc.), and the arrangement is beautiful. I understand that foreign guests dislike. However, as a ryokan, I would like you to experience cooking. We also sell plans such as sushi, steak, shabu -shabu, etc. as you say, so please consider it. However, please note that dishes made by Japanese chef are not completely vegetarian dishes. We may not be able to meet your request in advance. If you have a diet or want to eat what you like, we recommend staying at a hotel where you can eat a buffet style. It's great because you can always eat what you want to eat. We changed the chef this year. We will try to improve. We will continue to make more satisfaction with more foreign customers. Hakone has many accommodation facilities and sightseeing spots. Please come to Hakone again.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. Please refrain from using this hotel if you are looking for the atmosphere of a completely Japanese-style inn or the service provided by Japanese staff. Japanese kaiseki cuisine is served for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience our cuisine. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. We understand the issues surrounding food. The head chef will also change from next year. But that doesn't mean much progress. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans where you can choose your main dish and sushi restaurant seating plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again. thank you.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with private hot spring baths with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. I understand the challenges around food. We will also change the head chef starting next year. But that doesn't mean it's a huge improvement. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans that allow you to choose your main dish, as well as sushi kaiseki dinner plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with private hot spring baths with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. I understand the challenges around food. We will also change the head chef starting next year. But that doesn't mean it's a huge improvement. This is because our hotel serves Japanese kaiseki cuisine for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience Kaiseki cuisine. We also sell plans that allow you to choose your main dish, as well as sushi kaiseki dinner plans. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your highest rating. Our ryokan is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. Please believe this. Shuttle buses are also available. Please check in advance. But, as you said, the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. We offer Japanese Kaiseki dinner. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans for beef shabu-shabu kaiseki and sushi kaiseki etc. The concept of our ryokan is Balinese style. Most of the employees are foreigners, and they are also working on providing hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style futons will be provided in the Japanese-style room. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that the price includes these. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with a private hot spring bath with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. The concept and interior design are different from traditional inns. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. Japanese kaiseki cuisine is served for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All menu items are seasoned with soup stock (seafood stock, etc.) and beautifully presented. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience our cuisine. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We may not be able to accommodate your advance request. If you have dietary restrictions or want to eat what you like, we recommend staying at a hotel that offers buffet-style meals. It's great because you can eat whatever you want whenever you want. I'll check the smell in the toilet. Thank you for pointing it out. We will continue to strive to satisfy even more foreign customers. Hakone has many accommodations and sightseeing spots. Please come to Hakone again.

Thank you very much for staying at our hotel. All rooms at our inn are equipped with private hot spring baths with mountain views. You can enjoy hot springs while admiring the beautiful scenery. That is our hotel's greatest strength. Japanese-style futons will be provided in the Japanese-style room. It's an original mattress. It's 15cm thick, so you'll be able to sleep comfortably. Our ryokan has a different concept and interior design from traditional Japanese-style ryokan. Most of the employees are also foreigners. We will strive to learn Japanese service and give back to our customers. Japanese kaiseki cuisine is served for dinner. Kaiseki is a traditional Japanese cooking method that uses plenty of seafood. It can also be used as a snack for drinks or as a hospitality dish. All items are seasoned with soup stock (seafood stock, etc.), and the presentation is beautiful. I understand that foreign guests don't like it. However, as a ryokan, we would like you to experience our cuisine. Please note that the dishes prepared by the Japanese chef are not completely vegetarian. We are currently painting the exterior walls. note that. We will continue to strive to satisfy even more foreign customers. Please come to Hakone again. thank you.

Thank you very much for staying at Hakone Airu this time. We recognize that there are pros and cons to food, and that it is an ongoing issue. We will continue to consider tableware, presentation, and presentation methods so that you can enjoy your meal time. Additionally, since the concept of the inn is Balinese, the hotel has been working on providing hospitality with mainly foreign staff since before the coronavirus outbreak. Therefore, if you are looking for the interior of a Japanese-style ryokan and service from a Japanese person, please do not use our hotel. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. The Japanese-style room has futons and can accommodate up to 4 people. However, please note that it is very small for 4 people to occupy one room. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. All rooms are also equipped with towel warmers. Please note that these costs are included in the accommodation fee. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. Thank you for the place busy.

Thank you very much for staying at our hotel. We are also sad that you are not satisfied with your stay. However, if the reason is not clear, it will be difficult for us to make improvements. Our inn is a combination of a Balinese-style hotel and an inn. These are clearly displayed on Expedia. The interior design is based on the concept of a Bali resort, and most of the employees are foreigners. This is not suitable for those looking for a complete Japanese style inn. This information has been reiterated in previous reviews. There are 15 rooms in total. All rooms have private open-air baths. That is our greatest strength. It is about a 15 minute walk from Hakone Yumoto Station, but there is a steep slope. It may be difficult for tourists with a lot of luggage. We strongly recommend that you reach the hotel by bus or taxi. We will notify you in advance by automatic message. trust me. However, if you climb the hill, you will be rewarded with amazing views and hot springs. It also serves as a reward for foreign tourists who have a lot of luggage. Yukata and pajamas are provided on site. Choose clothes according to your taste. The room is a Japanese-style room with an area of 11 tatami mats (approximately 20 square meters). It can accommodate up to 4 people, but it is quite small. Recommended for 2-3 people. The bedding uses an original mattress with a thickness of 15cm. Supports bed-like sleep. Dinner and breakfast are served in a private dining room. Opinions differ when it comes to food. It can't be helped because people's tastes are not 100% the same. And eating and drinking in the cafeteria is prohibited. House rules must be established for each facility. We strive to improve our unique service and hospitality. thank you.

Thank you very much for staying at Hakone Airu this time. I am very happy to hear that you had a wonderful time. We recognize that there are pros and cons to food and that it is an ongoing issue. Our restaurant offers kaiseki cuisine. Kaiseki cuisine uses plenty of seafood. You cannot make a dish that excludes all of them. In that case, we may ask you to cancel. We also understand that strict measures need to be taken when it comes to allergies. Therefore, if guests cannot accept them, we do not recommend staying here. Please note this in advance if you are considering making a reservation. We also sell beef steak dinners and beef shabu-shabu dinners, so please consider them. Since the hotel is based on the concept of Bali, it has been working on providing hospitality with mainly foreign staff since before the coronavirus pandemic. To avoid complexity in each job, we only use basic manuals, and provide guidance that respects individual judgment so that employees can demonstrate their sensitivity and responsiveness on the job. Therefore, you may be dissatisfied with our service or have questions. In that case, I would appreciate it if you could give me specific instructions. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), with a terrace and an open-air bath. The Japanese-style room has futon bedding and can accommodate up to 4 people. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. Thank you for the place busy. We look forward to seeing you again.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. Please let us know in advance if you have any food allergies. Basically, we cannot respond to same-day notices. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. This has been announced in advance. This is because we have seen many times the difficulties faced by customers visiting our hotel. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you very much for staying at Hakone Airu this time. I am very happy to hear that you had a wonderful time. We recognize that there are pros and cons to food and that it is an ongoing issue. Our restaurant offers kaiseki cuisine. Kaiseki cuisine uses plenty of seafood. You cannot make a dish that excludes all of them. In that case, we may ask you to cancel. We also understand that strict measures need to be taken when it comes to allergies. Therefore, if guests cannot accept them, we do not recommend staying here. Please note this in advance if you are considering making a reservation. We also sell beef steak dinners and beef shabu-shabu dinners, so please consider them. Since the hotel is based on the concept of Bali, it has been working on providing hospitality with mainly foreign staff since before the coronavirus pandemic. To avoid complexity in each job, we only use basic manuals, and provide guidance that respects individual judgment so that employees can demonstrate their sensitivity and responsiveness on the job. Therefore, you may be dissatisfied with our service or have questions. In that case, I would appreciate it if you could give me specific instructions. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), with a terrace and an open-air bath. The Japanese-style room has futon bedding and can accommodate up to 4 people. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. Thank you for the place busy. We look forward to seeing you again.

Thank you very much for staying at our hotel. Our hotel is currently undergoing painting work on the exterior walls. Please note that it is scheduled to end this year. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. This has been announced in advance. That's because we have seen time and time again the challenges our guests face when visiting our hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you very much for staying at our inn. We are glad that you enjoyed your stay at our ryokan. Our ryokan operates based on the concept of Balinese style. This is clearly displayed on the site. For this reason, the lighting in the building is dimmed. Furniture and decorations are sourced from Bali. Please refrain from staying if you are looking for a complete Japanese style inn. Our inn has many foreign staff who can speak English. That's because we operate with the concept of Balinese style. If you would like to receive hospitality from Japanese staff, we recommend choosing another ryokan. Our hotel's greatest strength is the private hot springs in all rooms. It will be a relaxing and memorable place for foreign tourists as well. We will communicate our management policies accurately and strive to eliminate mismatches with our customers as much as possible. Autumn leaves are in full bloom in Hakone. Hakone offers a variety of fun experiences depending on the season. Please come again. thank you.

Thank you very much for staying at our hotel. Our hotel is currently undergoing painting work on the exterior walls. Please note that it is scheduled to end this year. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. This has been announced in advance. That's because we have seen time and time again the challenges our guests face when visiting our hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Autumn leaves have started to change in Hakone as well. Please come to Hakone again. thank you very much.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. Please let us know in advance if you have any food allergies. Basically, we cannot respond to same-day notices. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. This has been announced in advance. This is because we have seen many times the difficulties faced by customers visiting our hotel. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Autumn leaves have started to change in Hakone as well. Please come to Hakone again. thank you very much.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive the highest evaluation. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem in all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.