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Reviews of Travelodge Hotel Hobart

4 out of 5
Travelodge Hotel Hobart
167 Macquarie Street, Hobart, TAS

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 1014 reviews" "
Rating 8 - Good. 400 out of 1014 reviews" "
Rating 6 - Okay. 185 out of 1014 reviews" "
Rating 4 - Poor. 69 out of 1014 reviews" "
Rating 2 - Terrible. 26 out of 1014 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ESTHER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from shikha on 28 Mar,2024
Dear Esther,We deeply appreciate your gracious feedback. It's truly heartening to hear such positive remarks about our services.Please keep in touch, and rest assured, we are committed to ensuring that you receive the highest level of care during your future interactions with us.Warm regards,Shikha Shrestha On-Duty Manager

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Mar 2024
Response from Raphael Anyie on 25 Mar,2024
Dear Andrea,We thank you for your kind words. Customer satisfaction is at the heart of everything we do, and we are excited to know that you love the quality of our services.We, from the Travelodge Hobart Team, would like to wish you all the best and we look forward to hearing from you again in the future.

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't like that check in is 3.00 pm. Also didn't like the size of the shower & bathroom. It was tiny. The beds were comfortable & the breakfasts were good. Pretty central to most things.
Stayed 5 nights in Mar 2024
Response from shikha on 21 Mar,2024
Dear Dianne,Thank you for taking the time to share your positive feedback about your recent stay at Travelodge Hotel Hobart. We're delighted to hear that you enjoyed our location and breakfast offerings.We sincerely apologize for the inconvenience you experienced regarding the size of your room and bathroom. While we do our best to accurately represent our rooms online, we understand that preferences may vary. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guest experience.We would love the opportunity to welcome you back to Travelodge Hotel Hobart in the future. Please do not hesitate to reach out if there's anything we can do to ensure you have a comfortable and enjoyable stay.Warm regards,Shikha ShresthaManager on Duty

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and helpful
Stayed 6 nights in Mar 2024
Response from Raphael Anyie on 18 Mar,2024
Dear David,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are excited to know that you enjoyed your stay with us. We, from the Travelodge Hobart team would like to wish you all the best and we hope to see you again in the future. We will make sure that during your next stay, you will be well taken care of. Stay in touch!

8/10 Good

Hau Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of things within walking distance, clean and comfortable room. The parking site is on another street so it's not the most convenient if you have a lot of luggage, fee is reasonable $15 for 24 hr period, considering street parking around there can be difficult during business hrs but there's street parking for free between 1800-0800.
Stayed 1 night in Mar 2024
Response from shikha on 21 Mar,2024
Dear Ling,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great time staying at Travelodge Hotel Hobart. Your positive comments about our location and cleanliness are truly appreciated.Regarding the parking situation, we apologize for any inconvenience caused. Please note that our onsite parking is limited and operates on a first-come, first-served basis. We understand the importance of convenient parking for our guests and are continuously exploring options to improve this aspect of our service.We would love to welcome you back to Hobart in the future. Please stay in touch, and we'll ensure you're well looked after on your next visit.Warm regards,Shikha Shrestha Manager on Duty

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024
Response from Raphael Anyie on 11 Mar,2024
Dear Sally,We thank you for your feedback and to be rated 5/5. We hope to see you again soon.

8/10 Good

Olive

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything
Stayed 5 nights in Mar 2024
Response from Raphael Anyie on 11 Mar,2024
Dear Olive,We thank you for your feedback. We are glad that you enjoyed your stay with us. Please do stay in touch and do not hesitate to reach out to us if you ever plan on returning to Hobart. We will make sure that during your next visit, you will be well looked after.

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Mar 2024
Response from Raphael Anyie on 11 Mar,2024
Dear Lauren,We thank you for your feedback. We are very delighted to know that you like the location of our hotel. We hope to see you again soon.

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget accomodation for three adults
Stayed 1 night in Jan 2024
Response from shikha on 5 Mar,2024
Dear Alan,It was a pleasure hosting you in the beautiful city of Hobart, and we are delighted to hear that you had a wonderful stay with us.Should you ever plan on returning to Hobart, please do not hesitate to stay in touch. We will ensure that you are well taken care of during your next visit.Kind regards,Shikha ShresthaManager on Duty

8/10 Good

Stanley, Buddina

Travelled with partner
Liked: Staff & service, property conditions & facilities
It is in easy walking distance of most attractions .
Stayed 1 night in Mar 2024
Response from Raphael Anyie on 4 Mar,2024
Dear Stanley, We thank you for your feedback. We are delighted to know that you have enjoyed your stay with us. I hope to see you again soon.

10/10 Excellent

Marilyn, Blaxland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, good access, walkable to the main tourist areas. Room was nice and clean.
Stayed 3 nights in Feb 2024
Response from Pink on 1 Mar,2024
Dear Marilyn, Thank you for taking the time to provide a positive review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and it is always a pleasure to receive positive feedback on our location and our cleanliness as it is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything we do, and we are happy to know that you had the most wonderful stay with us. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager Shikha Shrestha Manager on Duty

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very comfortable and staff extremely helpful
Stayed 4 nights in Feb 2024
Response from Georgie on 28 Feb,2024
Dear Linda, Our team is very grateful that you took the time to provide a review for our hotel. We very much appreciate your comments regarding your stay, and are thrilled to know that you enjoyed your time at Travelodge Hobart. It is always a pleasure to receive positive feedback on our location and team. We hope to see you again in the future. Kind regards, Georgie Goulding Guest Service Agent

10/10 Excellent

Pilailuk

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice to stay there
Stayed 1 night in Feb 2024
Response from Shikha on 27 Feb,2024
Dear Pilailuk,  It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us, and we hope you have enjoyed your stay with us. Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards,  Shikha Shrestha Manager on Duty

10/10 Excellent

Jean karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how convenient it is to stay at this hotel as it is near everywhere. Rooms are nice and clean and friendly staff too.
Stayed 2 nights in Feb 2024
Response from Pink on 24 Feb,2024
Dear Jean, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel to be clean, tidy, and well-equipped with all the basic essentials you needed for a comfortable stay. We're also glad to hear that you found our location to be convenient, with plenty of dining options nearby. Providing our guests with easy access to dining and entertainment options is something we strive for, and we're happy to hear that it enhanced your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager

10/10 Excellent

Edwina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view from level 9!
Stayed 2 nights in Feb 2024
Response from Raphael Anyie on 20 Feb,2024
Dear Edwina,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are glad to know that you enjoyed your stay with us during your last visit. We hope to see you again in the future. Stay in touch!

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to the markets and quiet with easy to find location with great parking
Stayed 1 night in Feb 2024
Response from Raphael Anyie on 19 Feb,2024
Dear Sue,We thank you for taking the time to provide us with your feedback. Customer satisfaction is at the heart of everything we do, and we are delighted to know that you enjoyed your stay with us during your last visit.

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Dec 2023
Response from Pink on 15 Feb,2024
Dear Carmen, Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay rating us 3 out of 5. Providing excellent service and creating a welcoming environment for our guests are top priorities for us, and we're thrilled that we were able to meet your expectations in these areas. We appreciate your time and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. Warm regards, Pink Pham Duty Manager

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room and changing of sheets/towels were not up to standard. Dusting & cleaning of room and bathrooms did not occur during our whole stay. Carpet was not vacuumed regularly and was dirty. Overall standard of cleaning was poor.
Stayed 9 nights in Feb 2024
Response from Pink on 12 Feb,2024
Dear Ian, I'm sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologise for not meeting your expectations. We understand your concerns regarding the cleanliness of the rooms, as well as the lack of services. Our aim is to provide comfortable and well-equipped accommodations for all our guests, and it's clear that we fell short in this regard. Maintaining cleanliness is a top priority for us, and we are disappointed to learn that the cleanliness of your room did not meet our standards. Please know that we have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Additionally, we apologise for the condition of the carpets in your room and throughout the hotel. We understand the importance of a clean and well-maintained environment, and we will take immediate steps to address this matter, including scheduling regular carpet cleaning sessions. We deeply regret that your experience with us was not up to par, and we appreciate you bringing these issues to our attention. Your feedback helps us identify areas for improvement, and we are committed to taking corrective action to prevent similar occurrences in the future. We understand that you may have lost trust in our brand following this experience, but we hope you will consider giving us another chance to exceed your expectations in the future. Please feel free to reach out to our management team directly if you would like to discuss your concerns further.Once again, we apologise for the inconvenience and disappointment you experienced during your stay. Warm regards, Pink Pham Duty Manager

10/10 Excellent

Andrew, White Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pink on 15 Feb,2024
Hello Andrew, Thank you for the 5 out of 5 rating. We really appreciate your feedback and hope that when you stay with us in the future we can accommodate you living up to our standard. Again I thank you for the positive review and we look forward to seeing you in the future. Kind Regards, Pink Pham Duty ManagerTravelodge Hobart

8/10 Good

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Shikha on 6 Feb,2024
Dear Zoran,  Thank you so much for the feedback on your recent stay. It was a pleasure to host you in the beautiful city of hobart We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

6/10 Okay

John

Liked: Cleanliness, staff & service
Friendly staff but extra 15 bucks to park
Stayed 2 nights in Jan 2024
Response from Shikha on 6 Feb,2024
Dear John,  We thank you for your kind words. It is always a pleasure to receive positive feedback about our staff. We would like to apologies as you were not satisfied for the parking charges, but we rent the parking space, so we charge accordingly. We were honored to have hosted you and we hope you have enjoyed your stay with us. Do stay in touch and we will always make sure that you will be looked after.  Kind regards,  Shikha Shrestha Manager on Duty

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Centrally located. Staff polite and professional. Parking charged at $15 day on top of tariff. Rooms very small. Wouldn't stay there again.
Stayed 2 nights in Jan 2024
Response from Shikha on 30 Jan,2024
Dear Ian,  Thank you for taking the time to provide a review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and it is a pleasure to receive positive feedback on our location and staff. We do our absolute best to display our rooms on our website and we do apologise if we were unable to meet your expectation.  We look forward to your next stay with us and we will make sure you are looked after on your next visit. Kind regards,   Shikha Shrestha Manager on Duty

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A neat, clean room, great for our overnight stay.
Stayed 1 night in Jan 2024
Response from Pink on 27 Jan,2024
Dear Robyn, thank you for taking the time to provide a review for our hotel and for providing us with a 4/5 rating. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart. It is always a pleasure to receive positive feedback of our clean rooms. We hope to welcome you back again in the near future. Kind regards, Pink Pham Duty Manager

6/10 Okay

MASAYA

Business traveller
Disliked: Amenities
Good location
Stayed 1 night in Jan 2024
Response from Raphael Anyie on 24 Jan,2024
Dear Masaya,We thank you for taking the time to rate us. Customer satisfaction is at the heart of everything we do and we would like to hear from you about how can we improve the quality of your stay in the future. We, from the Travelodge Hobart team would like to wish you all the best and we hope to hear from you soon.Stay in touch!

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Raphael Anyie on 24 Jan,2024
Dear Danny,We thank you for taking the time to rate us. Customer satisfaction is at the heart of everything we do and we would like to hear from you about how can we improve the quality of your stay in the future. We, from the Travelodge Hobart team would like to wish you all the best and we hope to hear from you soon.Stay in touch!

8/10 Good

Issam

Travelled with partner
Liked: Staff & service
the air fans in the bathroom not working and when you have a shower it get very stuffy
Stayed 1 night in Jan 2024
Response from Pink on 21 Jan,2024
Dear Issam, Thank you for taking the time to leave us with a review. We are thrilled to know that you have enjoyed your stay and rated us 4/5. We do apologise if we were unable to meet your expectation regarding the exhaust fan, it does run quietly. We are sorry if it is not effective as expected but we are trying to keep it quite. We look forward to welcoming you back again to the Travelodge Hotel Hobart. Warm regards, Shikha Shrestha Guest Services

10/10 Excellent

Pik Lan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and tidy with all basic essentials provided. Mattress and shower were particularly good. Conveniently located with many dining options nearby. Good value for money!
Stayed 3 nights in Jan 2024
Response from Pink on 21 Jan,2024
Dear Pik Lan, Thank you for taking the time to provide a comprehensive review for our hotel. We very much appreciate your comments regarding your stay, and it's always a pleasure to receive positive feedback on our location, pricing, and our services. We hope to see you again in the future. Kind regards, Pink Pham Duty Manager

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from Raphael Anyie on 9 Feb,2024
Dear Shane,We thank you for taking the time to rate us. We are really delighted to know that you enjoyed your stay with us during your last visit. We look forward to welcoming you again.Stay in touch!

10/10 Excellent

Cindy Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are clean the staff are all helpful and friendly. The location are perfect near of everything easy. Convenient, we will come back here again.
Stayed 4 nights in Jan 2024
Response from Shikha on 18 Jan,2024
Dear Cindy,  We thank you for your kind words. It is always a pleasure to receive positive feedback on our location, staff and cleanliness. Our team always believes that the relationship between us and our customers is very important thus it is at the heart of everything we do. Do stay in touch and we will always make sure that you will be looked after.  Kind regards,  Shikha Shrestha Guest Services

10/10 Excellent

martha, Takoma Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderfully located to be convenient to walking to any restaurant and take the hike up the creek to the brewery and where tour buses pick up and a block from airport shuttle.
Stayed 4 nights in Jan 2024
Response from Pink on 14 Jan,2024
Dear Martha, We thank you for your positive feedback regarding your stay at the Travelodge Hotel Hobart. It is always a pleasure to receive positive feedback about our location as it is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything we do, and we are happy to know that you had the most wonderful stay with us. We can't wait to welcome you back again. See you soon Warm regards, Pink Pham Duty Manager

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Shikha on 12 Jan,2024
Dear Mike,  We thank you for your time in rating us. We hope you enjoyed your stay with us. We look forward to welcoming you back in the future. Regards,  Shikha Shrestha Guest Services

6/10 Okay

Richard, Gatineau

Liked: Staff & service
Bathroom too small compare to pictures, no telephone available in the room
Stayed 5 nights in Jan 2024
Response from Pink on 14 Jan,2024
Dear Richard, Many thanks for taking time to provide us with feedback from your recent visit to the Travelodge Hotel Hobart. We would like to apologise for the size of the bathroom and the inconvenience caused during your stay, but we do our absolute best to display our rooms on our website and we do apologise if we were unable to meet your expectation. Regarding the phone, we removed the phone and replaced it with the wireless charger for guest conveniences, but sometime wired phone still plays a vital role for international. Please rest asure that the management has been noticed this matter and we will try our best to make improvement. It is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything. We look forward to welcoming you back again soon. Warm regards Pink Pham Duty Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with good views
Stayed 1 night in Jan 2024
Response from Shikha on 9 Jan,2024
Dear Elizabeth,  Thank you so much for the feedback on your recent stay. It is always a pleasure to receive positive feedback on our cleanliness. We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Shikha on 9 Jan,2024
Dear John,  We thank you for your time in rating us. We hope you enjoyed your stay with us. We look forward to welcoming you back in the future. Regards,  Shikha Shrestha Guest Services

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor and style, amazing location so close to everything. The only thing that wasn't ideal was the tiny room size - extremely small for a 3 person room. Otherwise, loved it!
Stayed 3 nights in Dec 2023
Response from Shikha on 9 Jan,2024
Dear Rebecca,  Thank you for taking the time to provide a review for our hotel. We very much appreciate your comments regarding your stay at Travelodge Hotel Hobart and it is a pleasure to receive positive feedback on our location and cleanliness. We do our absolute best to display our rooms on our website and we do apologise if we were unable to meet your expectation.  We look forward to your next stay with us, as we will make sure you will be looked after on your next visit. Kind regards,   Shikha Shrestha Guest Services

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillow was very comfortable,was disappointed at check-in,we booked at Expedia on line for two nights,but they only had us for one so had to pay extra for night
Stayed 2 nights in Dec 2023
Response from Pink on 7 Jan,2024
Dear Karen,  We thank you for taking the time to provide us with your feedback and we are glad that your stay was comfortable and enjoyed our bedding. We would like to apologise that you had some issues during your check in with us. Please do stay in touch if you ever plan to ever come back to Hobart and we will make sure you are well looked after on your next visit. Regards,  Pink Pham Duty Manager

8/10 Good

Ching Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Shikha on 31 Dec,2023
Dear Ching Man,  We thank you for taking the time to fill out the post stay questionnaire and thank you so much for rating us. We were honored to have hosted you and we hope you have enjoyed your stay with us. Please do stay in touch and let us know if you ever plan on re-visiting Hobart. We look forward to your next stay with us. Kind regards,  Shikha Shrestha Guest Services

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and well appointed. The property has had a refurbishment since I last stayed. Staff were very helpful. We stayed between Christmas and NYE, so a very busy time. There was lots of noise from the corridors and the room next door. Nothing terrible, just pack some ear plugs if you're a light sleeper.
Stayed 2 nights in Dec 2023
Response from Shikha on 31 Dec,2023
Dear Thomas,  It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us. It is always a pleasure to receive positive feedback on our rooms and staff. Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards,  Shikha Shrestha Guest Services

10/10 Excellent

Itsawat

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Nov 2023
Response from Pink on 29 Dec,2023
Dear Itsawat, Thank you for sharing a review of your recent experience at Travelodge Hotel Hobart. Our team here are committed to providing high-quality customer services, and we are thrilled to hear that we have made a good impression on you. We are also pleased to hear you found our hotel to your liking and enjoyed our newly renovated room, the size and cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team member as we strive to continuously improve the quality of our services and we cannot wait to welcome you back again soon. Kind Regards, Pink Pham Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at the Hobart Travelodge
Short stay. Nice staff. Good value breakfast. Exceptionally clean room. Little bit pokey. Good priced parking. Simple check in. Reasonably priced drinks. Close to everything.
Stayed 1 night in Dec 2023
Response from Shikha on 27 Dec,2023
Dear Guest,  It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us. It is always a pleasure to receive positive feedback on our staff, location and breakfast Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards,  Shikha Shrestha Guest Services

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hobart tour
Good stay. Got stuck in lift. Cold showers most times. Need update so guests have hot showers
Stayed 5 nights in Dec 2023
Response from Shikha on 24 Dec,2023
Dear Kevin,  Thank you so much for the feedback on your recent stay. We would like to apologise that you had some drawbacks during your stay with us. We encourage guests to provide feedback while on-site so that we can do our best to meet our guests' expectations. We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Shikha on 21 Dec,2023
Dear Garth,  We thank you for your time in rating us. We hope you enjoyed your stay with us. We look forward to welcoming you back in the future. Regards,  Shikha Shrestha Guest Services

6/10 Okay

Su Chin

Travelled with family
Liked: Staff & service
Average
Very average hotel. Good location for tour pickups and newly renovated but bath cubicle is extremely small with just rotation space and rooms are Not tidied daily- beds remain unmade at the end of the day. No bottle of wine was offered despite beings a gold member and front desk staff were unsmiling. Breakfast is the same everyday with cereals, bacon, sausages and scrambled eggs with the usual breads, jam and pastries. Perhaps go next door to the Ibis.
Stayed 4 nights in Dec 2023
Response from Raphael Anyie on 18 Dec,2023
Dear Su,We thank you for taking the time to provide us with your review. We appreciate your comments, and we really would like to apologise for the drawbacks that you have experienced during your stay. I will raise all the issues that you have highlighted for reviewing. We hope to see you again in the future.

8/10 Good

Gabriela

Travelled with family
Liked: Staff & service
Great location, walking distance to all shops and restaurants.
Stayed 1 night in Dec 2023
Response from Shikha on 18 Dec,2023
Dear Gabriela,  It was a pleasure hosting you in the beautiful city of Hobart and we are thrilled that you have had a wonderful stay with us. It is always a pleasure to receive positive feedback on our location. Please do stay in touch if you ever plan in coming back to hobart, we will make sure you are well looked after. Kind regards,  Shikha Shrestha Guest Services

4/10 Poor

Meeta

Travelled with family
Disliked: Amenities
The boiler/cooler is right outside the guest window, and that is the only view we had. It made very loud noise all through the night. The room was very small- nearly suffocating once we closed the window to cut off the noise.
Stayed 1 night in Dec 2023
Response from Shikha on 16 Dec,2023
Dear Meeta,  Thank you so much for the feedback on your recent stay. We would like to apologise that you had some drawbacks during your stay with us. We encourage guests to provide feedback while on-site so that we can do our best to meet our guests' expectations. We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Handy
Good hotel right in downtown but very small room (we only paid for the smallest available) bathroom was a bit weird with the mirror far too low for an average height person. Hot breakfast had limited choices but it was ok.
Stayed 2 nights in Dec 2023
Response from Pink on 13 Dec,2023
Dear David, Many thanks for taking time to provide us with feedback from your recent visit to the Travelodge Hotel Hobart. We would like to apologise for the position of the bathroom mirror and the inconvenience caused during your stay, but we do our absolute best to display our rooms on our website and we do apologise if we were unable to meet your expectation. It is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything. We look forward to welcoming you back again soon. Warm regards Pink Pham Duty Manager

8/10 Good

Jasmine

Stayed 2 nights in Nov 2023
Response from Pink on 13 Dec,2023
Dear Jasmine, Thank you for this rating 4 out of 5. It has been our absolute pleasure to serve you, and we hope that you return soon.Sincerely,Pink Pham Duty Manager

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but a little cramped
Room was cramped for three adults with luggage. Bathroom very small. Had to be careful to not stub toes on shower door rail.
Stayed 1 night in Dec 2023
Response from Shikha on 11 Dec,2023
Dear Kathleen,  Thank you so much for the feedback on your recent stay. We would like to apologise that you had some drawbacks during your stay with us. We do our absolute best to display our rooms on our website and we do apologise if we were unable to meet your expectation.  We look forward to your next stay with us and we will make sure you are well looked after. Kind regards,   Shikha Shrestha Guest Services

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Pink on 8 Dec,2023
Dear Phillip , Thank you for taking the time to provide a positive review for our hotel, 5 out of 5. We very much appreciate your rating regarding your stay at Travelodge Hotel Hobart and we are thrilled to know that you enjoyed your stay with us also it is always a pleasure to receive positive feedback on our location. We look forward to your next stay with us! Kind regards, Pink Pham Duty Manager

8/10 Good

Christine

Liked: Cleanliness, staff & service
Property was within walking distance to shops and Salamanca. Daily cleaning. Noise from other rooms and doors annoying. No crockery supplied although utensils and micowave were. Parking available which was advertised but the cost was not.
Stayed 6 nights in Nov 2023
Response from Pink on 8 Dec,2023
Dear Christine, Many thanks for taking time to provide us with feedback from your recent visit to the Travelodge Hotel Hobart. We would like to apologise for the parking and the inconvenience caused by the crokeries during your stay, but we do our absolute best to display our facilities and related costs on websites and we do apologise if we were unable to meet your expectation. We encourage guests to give comments and crokery requests during stay with reception to maintain cleanliness. It is very important to us that we provide the best customer service to all our guests because customer satisfaction is at the heart of everything. We look forward to welcoming you back again soon. Warm regards Pink Pham Duty Manager