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Grand Sentosa Hotel

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1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of Grand Sentosa Hotel

Grand Sentosa Hotel

3.0 star property
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Social distancing
Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150

Explore the area

  • Popular LocationKSL City Mall19 min walk
  • Popular LocationHoliday Plaza3 min drive
  • Popular LocationIstana Pasir Pelangi5 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)30 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Central District neighbourhood, Grand Sentosa Hotel is connected to a shopping centre. Johor Bahru Ferry Terminal and Johor Premium Outlets are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Holiday Plaza. Don't miss out on a visit to LEGOLANDยฎ Malaysia. Guests appreciate the hotel's quiet location.

What's nearby

  • KSL City Mall - 19 min walk
  • Plaza Pelangi - 2 min drive
  • Holiday Plaza - 3 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 5 min drive
  • Istana Pasir Pelangi - 5 min drive

Getting around

  • JB Sentral - 7 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 30 min drive

About this property

Grand Sentosa Hotel

3-star hotel connected to a shopping centre in Central District
A restaurant, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available once per stay.
Grand Sentosa Hotel offers 260 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Breakfast available for a fee: MYR 18.00 for adults and MYR 10.00 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Sentosa Deli

Things to do

  • Shopping

Family friendly

  • Corner/local shop

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 18.00 for adults and MYR 10.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Overall score and ratings

3.4
Rating 5 - Excellent. 31 out of 372 reviews
5 - Excellent 8%
Rating 4 - Good. 136 out of 372 reviews
4 - Good 37%
Rating 3 - Okay. 158 out of 372 reviews
3 - Okay 42%
Rating 2 - Poor. 31 out of 372 reviews
2 - Poor 8%
Rating 1 - Terrible. 16 out of 372 reviews
1 - Terrible 4%

3.3/5

Cleanliness

3.5/5

Staff & service

4.0/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

2/5 Poor

Disliked: Cleanliness
The hotel lobby is fine, staff overall tries their best. The interior is really bad, ants everywhere where's there's drinks and food. Faulty faucet. Fortunately the bed is ok. Location is good. In-room wifi is ok. Internet at the dining room where breakfast is non-existent.
Stayed 1 night in Aug 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
I always book this hotel as they have Celestial movie channels n other Nat Geo channels to watch for entertainment. lots of eateries nearby n easily accessible
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019