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"Staff very helpful and sincere."

"The only thing missing was a convenience store to buy snacks or drinks. ."

"Good location. Good vibe in the 4th floor bar, terrible baby, a must go if you stay there."

"Good bus shuttle service to and from airport "

"Staff is friendly "

"Great location - close to everything but with just on the quiet side of things. Loved my stay here and will definitely come back on my next trip to HK. thanks to the staff for the great recos on local food spots."

"Fantastic stay here with 2 kids. Room was spacious and clean. Staff were super friendly and very attentive. Lots of space around the hotel to run around including the outdoor maze and a really nice pool as well."

"Absolutely enjoyed my stay at the Royal Plaza for 13 nights. Definitely would choose them again. Hotel for me was in a very convenient area with access to the train/underground and bus. As it was right in the shopping mall it also meant loads of food choices if you didn't want to go far as well as decent shopping though admittedly enjoyed shopping in the nearby markets like Ladies Market, Flower Market and Temple street more than the mall. All the staff I encountered were all very friendly, professional, helpful and efficient. The lovely ladies who clean the rooms always greeted me with a smile and even disappointed one day when I said I didn't want my room cleaned! I didn't get to use much of the hotel facilities as was out and about meeting up with friends and family but on our departure day since our flight out was late in the evening we asked about using the shower facilities and was happy to pay a fee since we had already checked out. The Concierge staff were so helpful in helping to arrange this and the service was complimentary. One final thing that I loved about my stay to which I have not seen before in any hotel and I highly recommend other hotels take on board if they haven't already, and that is there was an additional tap in the bathroom which was filtered drinking water! Genius! So you don't have to use/buy bottled water and since it was on tap you can drink as much as you can and take some out with you in your flask when you are out."

"Loved this hotel a ton!"